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That's strange, maybe reach out to support and send them a link to this thread, they'll likely give you the best answer.

I have encountered a similar experience in the past, where I received the exact same message from two different buyers. Initially, I had suspicions that they might be scammers, but I decided to respond to one of them. To my surprise, they replied with a well-thought-out message that demonstrated their genuine interest. It turned out that both buyers were from the same school/workplace, working on a common project, and independently decided to reach out to me for assistance. I agree with @donnovan86 that you should reply to them as you would to any normal potential customer and see if they're marked as spam. If they are spam, nothing to worry about, if they are genuine buyers, great!

Hi @vvelkova, I don't think it's necessary for you to show yourself on video every time you meet with a client. I only turn my video on if my client turns their video on, otherwise, I turn my video off for the meeting. In my opinion, it's only rude if your client turns their video on and you don't, otherwise, everything else is fine.

Hi @jenny_tjj, Fiverr now offers a ZOOM feature for leveled sellers: you can access it by clicking on the video button in your messages: If you are a new seller, the above will not be available to you until an order is placed. In my line of work, meeting with clients before ordering is critical. Before Fiverr's ZOOM feature was launched, I used to send potential clients a personal ZOOM link for consultations. I would record all of my meetings so that I have proof of what we talked about in case something happens. If you're a new seller and do not have access to Fiverr's ZOOM feature before an order is placed, I recommend that you do the same. Fiverr has some leeway on communicating with clients outside of Fiverr messages, please refer to the following thread for more information on that:

Hi @tarnos, I believe that the "How it works?" section is only available to select categories/subcategories of sellers. I checked out this seller's gig and was interested in adding that section to my own gig as well. My primary gig is in programming & tech, software development subcategory and I cannot find where I can add a "How it works?" workflow.

Hi, I'd love to give you some tips, let's get straight to it: See what top sellers in your category/subcategory are doing with their gigs. Please don't copy exactly what they do, but it's helpful to see how they structure their gig description, what kind of gig pictures they use... You need to think of Fiverr as a business. Imagine that you own a retail store, every single person coming into the store is a potential customer. Since they're right in front of you (physically), it's customary to treat them with respect and help them out in whatever way you can (without burdening yourself too much). As Fiverr is an online platform, we don't get to see our potential customers physically, it's easy to think of them as just some random person from the internet instead of someone with a life, a job, a family... In short, treat all of your clients/potential clients with respect, talk to them, make a connection, that's how you get repeat clients. Always put 120% in everything you do. Never do the bare minimum to complete an order. Do more to earn that review (potentially a tip). Maintain a good work/life balance or you'll burn out easily. I genuinely wish you all the best in your Fiverr journey.

Different gigs in different categories and markets have different definitions on what a "perfect gig" looks like. Here's a piece of advice that I got from my Seller Success Manager: Check out what the Top Rated Sellers in your category are doing For example: If they've got plenty of portfolio samples that they've done for other buyers/non-Fiverr buyers How they structure their gig description How they price their gig package/packages How they word the description of package/packages of their gigs What kind of add-ons do they have How they word/structure their profile description What kind of FAQs do they have on their gigs (this helps a lot because the same category of gigs tend to have the same FAQs) Good luck!

Here's what I think: You should rewrite this paragraph in your gig description: "I will Collect Niche Targeted Email List, Bulk Email List, Email Scrape, Email Collect, B2B Lead Generation. I will give Gmail, Yahoo, Outlook, Hotmail, Aol etc Emails or b2b leads with full details like the first name, last name, Job title, email address, email, company name, industry, and website. I can add more columns depending on your requirements." Maybe because I'm not in your industry so I don't understand some jargon but the paragraph makes no sense to me Rewrite your call to action message: "So why late? Message me ASAP for Order." There's a grammatical error here, I recommend you use ChatGPT or something to rewrite it I recommend removing some bullet points from your "My services for niches:" section, it's too crowded On a good note, it seems you're getting a good amount of positive reviews, hope you keep it up!

I recommend: Adjusting your profile description Unlike gig descriptions, profile bullet points aren't shown properly in profile descriptions. What people are really seeing is 1 big paragraph with a bunch of stars behind each sentence which can be confusing Go to incognito mode on your browser and check your profile to see what I'm saying Increasing your gig prices The only gig with reviews is your "I will write research articles on finance, marketing, or business" gig and your prices start at $5 for a 500 word article, it's way too low I understand that it's important to keep prices low to stay competitive but you may end up getting burned out for too little pay In my experience, the worst clients are the ones that are cheap, they pay little and expect a lot NEVER OFFER UNLIMITED REVISIONS Again, this attracts the wrong kind of buyers who would take a lot of your time for very little pay Add some prior works to your portfolio This helps build confidence in buyers On a positive note, I think you did a great job with all your gig pictures! Good luck!

Hi @kabir_shahariar, Welcome! I'll skip the introductions and go straight to my suggestions: Remove "Unlimited revisions" in your Premium package, it will attract the "wrong" kind of buyers who love to take advantage of sellers Move your call to action statment to the end of your description in bold This is your call to action statement: "Let your online presence fly as you embrace Webflow's enchantment with my outstanding knowledge!" Other than that, I don't have any other suggestions.

Hi @fayzahnaseer, I've done several lectures so far, what I do is: If I take notes or write anything during the lecture, I will submit them as a delivery through the order If I don't take notes or record anything, when I deliver the order, I'll write something like "Lecture took place through ZOOM from 13:00 pm EST - 14:00 pm EST, student was virtually present throughout the lecture." The best thing to do is to use Fiverr's ZOOM feature for lectures, the meeting is recorded so there's proof that said meeting took place. Fiverr's ZOOM feature is available to all sellers now.

It took me about 3 months (from my first order, not from when I joined Fiverr) to become a level 1 seller. Here's my recommendation: If your service is not in an overly saturated market Optimize your gig/gigs (i.e. improve your description, get more professional gig pictures... go through the forum and you'll find tons of information about how to optimize your gig) Respond to buyers as quickly as you can Try to surprise your buyers with extra attention to detail or extra work You'll most likely get orders if you're patient If your service is in an overly saturated market I recommend that you don't put too much hope in turning your Fiverr career into a full-time job There's too many sellers out there offering roughly the same service/services as you, it's hard to compete with leveled sellers as a new seller

Not doing enough due diligence before accepting an order. It's very exciting to meet an interested buyer! As a new seller, it can be tempting to ignore red flags and tell yourself "you just need to get the job done and you'll get paid". However, there are problematic buyers who can make your Fiverr selling experience very unpleasant. Here are a couple of red flags that I've learned to notice: Grammatical errors in messages Rushing to create an order with you (problematic buyers take advantage of the fact that cancelled orders affect sellers negatively, they'll create an order and request for a lot of revisions / stuff that's outside of what you guys agreed on) Initiating a conversation with "Hi", "Hello", "How are you"... without telling you what they actually want Sending rude messages like "!!!!!!!!!!!", "Hello?" when you don't respond as quickly as they expect you to I understand that "Request to order" is not available to everyone yet so I recommend readers to do the following to avoid problematic buyers: Add "Contact first" in the names of your gig packages Use Fiverr's ZOOM feature to meet your clients before starting an order Don't start working until you get all the details, especially the ones that your buyers leave out (whether intentionally or unintentionally) when they reach out to you

No problem!

Hi @tafhim22, I took a look at the gig that you shared, I have 2 recommendations: 1. Reduce the number of words in your "What will you get?" image. According to Fiverr: 2. Name your gig image files. According to Fiverr: Hope my recommendations help! Best regards

Hi @tarekmahmud2, From my knowledge, I don't think "In revision" orders will affect your gig ranking. However, I've never had orders that were stuck there for more than a week so I'm not sure what the negative impact will be for ones that are "In revision" for more than 100 days. Let's forget about negative impact and focus on you getting paid for work you've done. I don't think it's a good idea to allow your clients to take advantage of Fiverr's "In revision" feature to delay paying you indefinitely. I highly recommend that you: Deliver the order (I'm not sure what you mean by "I can't even deliver them.". If an order is "In revision", you are allowed to deliver it) Tell the buyer that you need them to accept the order (if you think they've had sufficient time to review said order) Tell the buyer that Fiverr automatically marks orders complete 3 days after delivery If they don't respond: Fiverr will mark the order complete in 3 days You'll get paid for the work that you've done (which is fair) If request for revision again and make requests that are outside of what you guys originally agreed on: Inform them that what they're asking for is an update, not a revision Inform them that they need to complete the current order and create a new one for the update If they refuse to do so, contact Fiverr support and ask for help As sellers, we should deliver quality products and maintain a high level of service; but that doesn't mean we should be stepped on, it's important to be assertive when we need to.

Hi @ahsaanrubel, I believe that a bulk of Fiverr buyers are in the US because that's the only country where I've seen physical Fiverr ads (i.e. billboards, building ads, wall ads...), so if you want to respond fast, PST, EST and CST are the best time zones to be in. However, I don't think it's a good idea to change your life's schedule for your clients. If you can't handle your sleep schedule well, you can burnout quickly and not be able to deliver quality work. On Fiverr, it's best to focus on quality, not quantity. If you get good private and public reviews, you'll get higher gig ranking, allowing you to get more business. If you're not able to deliver quality work, you'll likely lose gig ranking and find it very difficult to climb back up. Hope this helps!

@zuzu_zhee Hi! This happens every once in a while due to Fiverr gig rotations. Essentially, Fiverr rotates gigs in the same category every once in a while to give an opportunity to new sellers. If this is the case, there's nothing much we can do about it. If the situation persists, it most likely means that your buyers gave you poor internal reviews. In this scenario, the only way is to make sure that your new buyers are happy and satisfied. Here's a tip that might help: Try to find more professional gig pictures I'm not talking about click-baiting your potential clients, I'm talking about making your gig look more attractive to them. You can find really nice stock photo providers by searching through Google. Essentially: Put yourself in the buyer's perspective Compare your gig to someone else's Do you think you'll click on your gig first or the other person's? Best regards Cheng Li

@vickieito Thanks for the link! I see that you were the original user who posted the topic, thank you for bringing it to the attention of Fiverr staff!

Hi @vickieito, I went to the following link (which I assumed was what you meant when you said "Seller Plus forum"): https://community.fiverr.com/forums/forum/126-seller-plus/ Went through the "Products and Feature Requests" and "News and Events" page and could not find where they announced that "Request to Order" was made available to all Seller Plus members. Maybe I'm on the wrong page, is there a link that you can share with me or would you mind providing a simple guide on how to access it? If it's too much to ask, don't worry about it. I really appreciate yours and everyone else's response to this thread!

@vibronx@vickieito@donnovan86@ajfreelancer Absolutely! I think you guys are right in saying that "Request to Order" should be made available for all sellers! My apologies to sellers working in categories that I did not highlight/mention in my first message, I should have started this thread with title: Allow all sellers to enable "Request to order" @vibronx I totally understand what you mean and have the same experience. I check my Fiverr messages the moment I wake up and can feel my blood pressure rising when I see that I got an order from someone whom I've had no prior contact with. It's very stressful because: 100% of the time, I cannot do what they requested Have to explain to them why I can't do it Request for them to cancel the order Wait for order to be cancelled This is made worse if: The client doesn't want to cancel The client lives in a time zone more than 12 hours away from mine Contact support to prevent cancelled order from affecting my statistics @vickieito Thank you so much for sharing your experience with "Request to order"! I just checked my gig and found out that it's eligible for "Request to order"! I was really excited at first but I started thinking about how enabling it would affect my sales. Judging from your experience, I feel much more confident about my decision to enable it! I'm really glad that Fiverr took our suggestions and enabled it to all Seller Plus members, I hope that they enable it for all sellers ASAP because I feel like there's a lot of us out there who are feeling the same frustration. Would you mind me asking how you knew that "Request to order" was enabled to Seller Plus members? Is there a thread where Fiverr gives sellers updates? @donnovan86 I'm so sorry to hear your experience! 2 in 1 day must have been terrible! From one seller to another, I feel for you and want you to know that I'm rooting for you! @ajfreelancer I did not take the ethical and religious point of view into consideration. From what you said, it sounds like "Request to order" would solve a wide variety of concerns that sellers have! I really hope that you don't let buyers with unethical requests affect you in any way, I'm rooting for you!

Hi all! I've been a seller on Fiverr since 2021, it's been a journey but I'm now a level 2 seller. I'm getting more and more orders and am genuinely excited to work with my clients. One thing that I've been suggesting for a while to Fiverr support (since May of 2022 I think) is for all sellers to have the option to enable "Request to order" (I am aware that it's available to select seller plus members at the moment but not for everyone). I believe that this is an excellent feature to have for sellers that sell tailor-made products/services, I can think of a few categories that would benefit greatly: Programming Writers Designers Animators UX design Even though I've stated clearly for buyers to contact me before ordering and the services that I offer (and do not offer). There were several occasions where clients ordered from my gig, requesting for a service that I don't provide. To deal with such a situation, I had to: Request for client to cancel (nicely) Contact support to make sure that the cancelled order did not affect my completion rate I believe that situations like this really affects the buyer experience. Instead of having a "seamless experience", the buyer is dealt with rejection and an uncomfortable conversation about why they can't get what they requested. I'm not sure what the statistics are but I'm willing to bet that buyers who've had cancelled orders are less likely to spend time on Fiverr and more likely to look for alternatives. Thank you for reading all the way to the end! You deserve a prize so here's a donut 🍩 What are your thoughts?

@ankojpg I think that is a brilliant suggestion! I agree that there should be a scheduling functionality on Fiverr where sellers can choose which day/days of the week they don't work. On days that sellers don't work: They should not be penalized for not replying These days should not be counted as business days, hence, order deadline should be paused I frankly find it mentally exhausting to have to reply to buyers' messages during weekends, there's this constant stress to reply to messages ASAP.

@jkhusuma When faced with such difficulties on Fiverr, it's always a safe bet to just contact customer support. I've dealt with a lot of difficult buyers and I know what my "do not break" threshold is. If I feel like a client is getting close to that threshold, I stop all messages to them and contact support. Best to let support handle the situation when you feel like things are getting out of control.

@mariashtelle1 I see, I wasn't aware that there were specific features available only for specific categories. Thanks for the information!