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Sudden drop in sales after years of great success


thefarrahmonste
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I'm honestly a little flummoxed.  I've been actively selling on Fiverr for years now, it's a pretty major part of my income and has been steady with basically no problems.  I've never had trouble finding clients, and have amassed over 500 5-star reviews. 

Then, this month happened.  I have literally never had a month like this in my entire tenure on this site.  My conversion rate, with seemingly no reason, has absolutely plummeted INSANELY low.  I normally average around 20 sales per month on here... in November, I've had two sales.  I am genuinely scared lol the strangest thing is... I'm still getting a pretty typical number of impressions but my conversion rate has dropped HUGELY without any change, practically overnight.  October was a great month, in fact one of my most profitable months this year.  And then November... suddenly nothing.   I'm not even getting messages!  I normally wake up to 5+ new messages from interested buyers every morning, in November I've had less than 10 messages all month.

Has the algorithm turned against me?  I try not to whine.  I love working on Fiverr, I love freelancing, I've made some amazing industry contacts, some friends.  It has been an awesome experience for me, has helped keep a roof over my head at times, has paid for medical bills when I developed a chronic health condition... this is really blowing my mind.  Fiverr has been so great for me in so many ways until now.

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Edited by thefarrahmonste
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I am just like you. But it's been happening to me since the beginning of the year. I am also a top rated seller with over 1700 5-star reviews. My price is relatively normal compared to competitors and I know I can give better results & service than a lot of them, but for some reason I stopped getting messages and orders like you while my competitors are still getting consistent sales. I know my gig isn't the problem because it's been doing wonderful since 2016. I've also been trying the promoted gigs feature to no real results. My impression is pretty much the same without it. I tried reaching out to CS and they said everything's normal and my gig is searchable. Even if so, it's still odd that suddenly there's no conversion or interaction when it's been the opposite all these years.

The only interaction I can get is from the new briefs feature however it's mostly useless too because about 80% of them are looking for something I don't offer or just have too low of a budget. And I still try to take them on anyway just to keep my gig alive and earn something.

I also hate complaining but this really has been keeping me worried for a couple of months now. I've tried everything including updating my gig's metadata to no avail so I just want to vent off and share my similar experience. I'm attaching a graph of my monthly earnings for 2022 just to show how it's been declining.

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While I hate to see a fellow seller struggling, it is somewhat of a relief to know I am at least not alone!  I am truly puzzled by this situation.  Like you, my prices and service are very competitive for my category, so I know this isn't just an issue of needing to lower my prices (plus, towards the beginning of the month I panicked and DID lower my prices... it made no difference). 

This is quite bad and I suspect the new Fiverr algorithm is pulling a lose-lose for both sellers and buyers.  Since my impressions are roughly the same, it leads me to believe Fiverr's new algorithm is still showing me to people, but the WRONG people.   I'm coming up in search, but clearly not for the people who need me. This must be frustrating for buyers as well since I imagine they are struggling to find what they need just as we are struggling to find clients.

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  • 2 weeks later...
On 11/16/2022 at 4:06 AM, thefarrahmonste said:

While I hate to see a fellow seller struggling, it is somewhat of a relief to know I am at least not alone!  I am truly puzzled by this situation.  Like you, my prices and service are very competitive for my category, so I know this isn't just an issue of needing to lower my prices (plus, towards the beginning of the month I panicked and DID lower my prices... it made no difference). 

This is quite bad and I suspect the new Fiverr algorithm is pulling a lose-lose for both sellers and buyers.  Since my impressions are roughly the same, it leads me to believe Fiverr's new algorithm is still showing me to people, but the WRONG people.   I'm coming up in search, but clearly not for the people who need me. This must be frustrating for buyers as well since I imagine they are struggling to find what they need just as we are struggling to find clients.

So I'm wondering how you and your gigs are doing now. Is everything back to normal for you? My impression went up about two weeks ago but then it started going down again since last week. And now I'm not even getting any briefs.

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On 11/26/2022 at 10:02 PM, siridhata said:

So I'm wondering how you and your gigs are doing now. Is everything back to normal for you? My impression went up about two weeks ago but then it started going down again since last week. And now I'm not even getting any briefs.

It has truly been odd.  This last week or so I had a whole bunch of new orders and messages!  Just like old times.  I also got several briefs for the first time as well.  Just super strange and unpredictable compared to my previous years on Fiverr!  I wonder if they're toying with the algorithm, because the sudden influx of new orders came out of nowhere.

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21 hours ago, thefarrahmonste said:

It has truly been odd.  This last week or so I had a whole bunch of new orders and messages!  Just like old times.  I also got several briefs for the first time as well.  Just super strange and unpredictable compared to my previous years on Fiverr!  I wonder if they're toying with the algorithm, because the sudden influx of new orders came out of nowhere.

I think I'm going through the same thing. After my last message here I got a few orders and messages and briefs started appearing again. I noticed an increase in my gig's impressions as well. Now that some orders are in, the briefs disappeared again. I think we may be in the same loop of algorithm of how one week it's totally quiet and the next the floodgates open. And I agree this is totally different from my previous years here also.

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