chidinweke Posted February 14, 2019 Posted February 14, 2019 Client keep rejecting my delivery without saying anything.How do i handle suggest client? What should i do.Even when i send a message to find out why his rejecting theorder he never replies.
misscrystal Posted February 14, 2019 Posted February 14, 2019 Keep on delivering the same thing over and over and asking why he is rejecting it. Do it forever.
chidinweke Posted February 15, 2019 Author Posted February 15, 2019 Keep on delivering the same thing over and over and asking why he is rejecting it. Do it forever.Fiverr gave me a warning for doing this.
Guest webdesignerxx Posted February 15, 2019 Posted February 15, 2019 Fiverr gave me a warning for doing this.violation ? For partial delivery ?
catwriter Posted February 15, 2019 Posted February 15, 2019 Report the case to Customer Support, with screenshots proving that you have repeatedly tried to communicate with the buyer and find out what they want you to change.It’s most likely a reseller/middleman who is waiting for instructions from their client. Either that or someone clueless, or someone malicious.
aishi168 Posted February 15, 2019 Posted February 15, 2019 better you contact customer support, with screenshot. Fiverr customer support is very helpful
wordpressdony Posted February 15, 2019 Posted February 15, 2019 Report the case to Customer Support, with screenshots proving that you have repeatedly tried to communicate with the buyer and find out what they want you to change.It’s most likely a reseller/middleman who is waiting for instructions from their client. Either that or someone clueless, or someone malicious.Yeah, that’s the point, I agreed :thinking:
misscrystal Posted February 15, 2019 Posted February 15, 2019 Fiverr gave me a warning for doing this.Fiverr gave me a warning for doing this.If the delivery is complete you can send it to them as many times as you like. You only get a warning from fiverr if some part of it is missing.
legendstudio Posted February 15, 2019 Posted February 15, 2019 Same thing happen with me when I was a new seller buyer keep clicking revision button and didn’t tell about changes.Then I message to support they said your order say unlimited revision and we can’t force buyer to mark as complete.
misscrystal Posted February 15, 2019 Posted February 15, 2019 Same thing happen with me when I was a new seller buyer keep clicking revision button and didn’t tell about changes.Then I message to support they said your order say unlimited revision and we can’t force buyer to mark as complete.Then I message to support they said your order say unlimited revisionThis is the problem most of the time.
legendstudio Posted February 15, 2019 Posted February 15, 2019 Then I message to support they said your order say unlimited revisionThis is the problem most of the time.know I’m providing limited revision.
chidinweke Posted February 15, 2019 Author Posted February 15, 2019 Fiverr gave me a warning for doing this.If the delivery is complete you can send it to them as many times as you like. You only get a warning from fiverr if some part of it is missing.No part of the delivery was missing.I also sent a screenshot of what i did and the url to check it out.I sent all files to the user.
misscrystal Posted February 15, 2019 Posted February 15, 2019 No part of the delivery was missing.I also sent a screenshot of what i did and the url to check it out.I sent all files to the user.I’ve had this problem twice. Both times I continued to send the same thing to them as a delivery, one time for weeks.
chidinweke Posted February 15, 2019 Author Posted February 15, 2019 Same thing happen with me when I was a new seller buyer keep clicking revision button and didn’t tell about changes.Then I message to support they said your order say unlimited revision and we can’t force buyer to mark as complete.My gig doesn’t have unlimited revision.
legendstudio Posted February 15, 2019 Posted February 15, 2019 My gig doesn’t have unlimited revision.You are lucky mate!Deliver your work communicate with buyer and asked him about changes also contact to Cs so they will monitor buyer behaviour 🙂
coerdelion Posted February 15, 2019 Posted February 15, 2019 I’ve had this problem twice. Both times I continued to send the same thing to them as a delivery, one time for weeks.Thanks for this misscrystal - have just taken your advice and redelivered the same thing to a buyer who is … well, let’s say they don’t understand that they got what they asked for.
misscrystal Posted February 15, 2019 Posted February 15, 2019 Thanks for this misscrystal - have just taken your advice and redelivered the same thing to a buyer who is … well, let’s say they don’t understand that they got what they asked for.Just be aware that if and when they do accept it they might leave a bad review but at least you got paid. These are particularly… 👿
coerdelion Posted February 15, 2019 Posted February 15, 2019 Just be aware that if and when they do accept it they might leave a bad review but at least you got paid. These are particularly… 👿Yeah - I do get that. But they left it to the last moment to “ask for a revision”, which starts the clock again …Anyway, I’ve also contacted CS with shots of the messaging conversation, the order and the delivery note. So we’ll see.I don’t offer any revisions, btw …Thanks, though … your comment was useful 🙂
chidinweke Posted February 16, 2019 Author Posted February 16, 2019 Just be aware that if and when they do accept it they might leave a bad review but at least you got paid. These are particularly… 👿I don’t mind the bad review.
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