donnovan86

The person that messaged you just sent Spam to others and they were removed from Fiverr. So obviously you can't reply to them.

It depends on the service, etc. I for one charge a certain amount per 400 words, but I don't work on more than 2000 words. One might think that the price for 4000 words will be 2 x 2000 words, but as I said, I don't work on very large orders. If I really have to, I need to charge a premium for that. So it's up to the seller to choose what price they are comfortable with. No one forces you to buy anything, so might as well ask, right?

I don't see the benefit of sharing a review on social media with no context. Sharing the gig will help bring some more exposure. So yeah, I can't see the reason why you would just share a review, other than gload or for self-motivation. I recommend sharing your gigs on social media 🙂

This thing confuses me honestly. Because he said he won't be finished until the client is happy. But the client needs to be happy until those 15 days are up, otherwise the post-gig service is up 🙂

If you browse the forum, there are thousands of topics already about that. But the reality is that even if someone tells you exactly how they generate sales (which they won't, why would they...), it might still not fit your niche and what you sell. So as I said, experiment and try things on your own. Also, offer something new, the type of services you offer are very common and you have a lot of competitors. Then there's also the fact that your prices are not affordable especially since you are a newcomer with no sales. A lot of people in your niche have some or a lot of reviews, and they charge less. Think from the buyer perspective, would you buy from someone that never old anything and which charges quite a bit or a person with some reviews, a proven track record and some sales? I tried to be as blatant and honest as possible here, hopefully it gives you some tips. And again, it's a forum, sometimes people will joke around, don't take it personal. 🙂

You asked what's wrong with yourself. Not with your gigs. We can't help you with that. A psychologist can. And by the way after that OBVIOUS JOKE I told you many of the reasons why there is a lack of sales for you and also a lot of other people. The problem is that you are waiting. Waiting for a sale won't get you anywhere. You need to try and create as many gigs as you can, experiment, see which ones receive traffic, which ones don't, etc. If you just made a gig or so and wait, it's very rare that someone will eventually find and buy it. As @grayprogrammerz said, you need to have a strategy. I've been here for almost 10 years and even I have problems generating sales this year, due to a lot of different reasons. So instead of being unhappy about a joke, learn from what everyone shared 🙂

For that you need to go to a psychologist. Leaving personal things aside, there can be a lot of reasons why your gig is not selling. Not the best English, lots of competition in your niche, gigs that are not appealing, AI, and add to that the fact that we live in a recession, people are spending less. Plus, even people with a lot of orders and great track record here barely get any sales. It's not easy to be a freelancer these days, and it's even harder to start this year. So not everyone will make it. Don't listen to the random YouTube gurus telling you it's easy to earn on Fiverr with AI tools because IT'S NOT.

No matter what, as an graphician you should create unique work on your own. I can also call myself an illustrator without any talent in this field just by grabbing random images from the internet and sharing them as my own.

You can share your gig on social media and if people click they see the review 🙂

Exactly. At that point, instead of promoting Fiverr, you better choose to create your own website and pay for your own advertising. I mean, to each his own. Fiverr won't say no, since you generate traffic for them, and you pay for it.

Well that message shows Fiverr doesn't want to have any responsibility if you waste your $$ and there's no income, yet you spent a ton on ads. They obviously encourage you to just share your gigs on social media, as they said above. Paid campaigns can be a money pit, so clearly it's a gray area. Otherwise why would they say to reach others, they could have a clear answer. Anyway, everyone is free to do whatever they want. I don't see any social media ads making a difference for a Fiverr gig. You need to know what region to target, what type of customer, it will be a longshot to target specific people that actively want to buy your gigs.. Anyway.. that's my opinion.

So basically it's what I said. They suggest promoting on social media, but they don't say to use ads. It's a very gray area and it's better if you avoid it. You might end up driving traffic to Fiverr and not getting a dime back. Anyway I for one would never use that, especially when Fiverr doesn't explicitly say if it's ok or not. It's a gray area. You can do whatever you want. The rules clearly state DON"T use GOOGLE ADS. Fiverr doesn't explicitly say to not use social media ads, but they don't say it's right either. The way you want to use social media is to share your gig links. If you use paid ads... no one guarantees any success and you can be out a lot of money in the end.

Fiverr has their own paid ads system. Why would they allow you to use someone else's paid advertising service without getting a cut? If you check the terms of service, you will automatically see this If they don't allow you to use Google Ads, I am sure they won't allow you to use any social media ads either. Fiverr encourages people to share their gigs on social media with their audience. However, since Fiverr is against paid advertising (since they obviously have their own ads program), I think it's obviously any paid promotion on social media is a risk and it can lead to a ban. There was another topic yesterday when this topic arose, but I think the terms of service are pretty clear. If Google Ads is a paid advertising service and it's not allowed, clearly paid ads on social media are a major risk and something you want to avoid. They don't specifically say social ads, but social ads have the same purpose and reasoning as Google ads, and since they don't allow that...

Older sellers have the same struggle getting orders. There can be a lot of different reasons..

They don't 🙂 You misunderstood what the customer support person told you... It's ok to share. They don't agree with, nor do they accept Google or any social media paid advertising programs. They have their own program so obviously if they catch you with external programs, you will be in trouble. But you do you. I don't even share my gigs on social because I feel it's a waste of time.

That doesn't mean PAID ADS. Which I was referring to. They clearly said sharing. Check those screenshots again and you will see, they only say promote on social media, share, etc. That's because they encourage you to share your gigs via your social media accounts. They don't agree with paid advertising programs. Clearly.. check the terms of service, do you think if they don't accept Google paid ads they accept Facebook/Instagram or social ads? They are not ok with paid ads because Fiverr already has a paid ads service. There's a reason why they clearly state in the TOS they are not ok with Google Ads in the first place. But as I said, that's my opinion based on my research and what I know about the terms of service. Feel free to disagree, however don't say I am sharing misinformation, because that's not the case. That's all. It's better to just end it here.

I can tell you why. We are dealing with a recession, people are spending less money, and then there's also AI.

I did. What the customer support team said involves SHARING your gigs on social media. Using Google Ads or any other specialized advertising service is not permitted 🙂 if you do that (aside from breaking the rules), you're advertising Fiverr and not your link. They already handled that because a lot of people tried to do this. So yeah, I read the terms of service and know those terms very well. Your images clearly state SHARING. Of course you are allowed to share, but you were talking about paid advertising, which is obviously something else. It would give an unfair advantage and make the Fiverr algorithm obsolete if people cheat and promote their gigs via paying. Why do you think Fiverr has their own Promoted Gigs service to make money from it, so you can pay that money to Google or Facebook? Clearly if Fiverr has a paid advertising service, they don't want you to use competitors. Paid advertising is against the TOS. And that's what I was talking about. The customer support person told you sharing on social media is ok. They didn't say running paid ads is ok, and you were refering to paid ads in your post. Again, do what you will. But don't state I am spreading false information when I clearly backed my post with a screenshot from the Terms of Service. Those images you attached just show customer support agrees with people sharing their gigs on social media. However, nothing states you are allowed to use Google or Facebook/Instagram/whatever social media paid advertising service. As I said, don't take it the wrong way, I am just stating what I know from the terms of service.

A lot of people go to support for the simplest and most meaningless things. I am sick and tired of longer reply times because randoms don't know how to read FAQs or Fiverr rules......

I suggest checking the terms of service again. It's clearly stated there. If you can't use Google Ads, pretty sure that also means Facebook and other advertising services.

Which just like Google ads are against the rules 🙂

Testing it is the right way to go. It's a good service but it won't do wonders for everyone. If you're an established seller, you're in for the extra features, and you may or may not use them. So yeah, take it for a spin and then you can see if it works for you or not.

Exactly. The problem is that MOST people ask for the review they want. THAT is against the rules. Asking for an honest, unbiased review is ok. But that can also backfire so.. everyone can choose whether they want to ask for a review or not.

Repeat buyers and happy buyers rarely if at all leave reviews. I've been here on the platform for over 9 years, and happy buyers or repeat buyers rarely leave reviews for me.

My Seller Plus Success Manager from Fiverr told me that reviews are important espeically if you are dealing with bad private reviews and want to repair things. So politely asking for a review can help, especially in a situation like that. I don't like asking people for a review, I don't want to force them. But if you are professional, polite and don't force them to rate a certain way.. it's fine. It will help you recover if you had bad reviews, private or public.