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donnovan86

Seller Plus Member
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Everything posted by donnovan86

  1. Well the advantage would be that you appear online even if you're not, and others don't.
  2. If it's the first time you withdraw with any online payment processor, it can take quite a bit more time. But as you said, contacting them directly is the right thing to do.
  3. You should be asking: Is it normal and ok to cheat and gain an unfair advantage? Obviously the short answer is NO. You can't use tools that make you seem online when you're not.
  4. This is the type of content that people should post, not "how to rank fast", "how to get work", "why I got deranked". Congrats @smashradio for a great post!
  5. So if you're unhappy with an online purchase you can go to your bank or Pay Pal and they can refund you. When Fiverr receives such a request, they automatically comply and the buyer account gets removed from the platform. But as you said, if a person has multiple accounts, they couldn't care less if they lose one of many accounts. It's bad for sellers if they choose to do this since everything is removed.
  6. No. But it might push some buyers away if they see it takes a while to reply. Install the app, enter Fiverr often, these things will help!
  7. Maybe the buyer asked for a refund via Pay Pal or their bank. When that happens their Fiverr account is disabled. I had someone that requested a refund 6 months after order completion, even if they purchased stuff in the meantime from others and obviously had time to check what I did. But that might be their pattern, to ask for a refund many months after. So it does happen, I was a victim of that as well. as for meeting the protection policy.. that's up to Fiverr, I don't think there's a clear indication of what meets the protection policy.
  8. Agreed, but if he extends and he delivers late, then that counts as a new deadline and he didn't meet it. So it's important to avoid extensions when you have a revision request from a client.
  9. Stop thinking about ranking. Fiverr is all about buyer satisfaction rate. If the buyer gives you a bad private review, then that will lead to problems. If you already delivered, the order will not be seen as late. However, if you ask for an extension and deliver late, then the order will be seen as late. You should check what the buyer wants and complete that revision, then send the file back.
  10. Did they order something from you, is there a pending order? Also, why are they saying they will report you, what did you do exactly? If there's no order, you can easily block and report them yourself, if they were innappropriate. But if there is an order and you didn't complete things as agreed, they do have the grounds to be unhappy and go to customer support. Not sure about reporting though, it depends on how the conversations went.
  11. I agree. Even me.. I wrote lots of posts trying to help people. But no one reads them, so why waste time? Some people even told me I don't know what I am doing, so why even bother?...
  12. If that's not proof that staying online is meaningless and without any results, I don't know what is.
  13. Create new gigs, improve the current ones, etc. I only have orders from return clients, and a lot of people are dealing with the same thing. We are dealing with a recession, and there's also AI along with other similar things. There's still money to be made, but you have to adapt and show you are better than others. So, try to experiment and don't accept any defeat. That's what I recommend.
  14. I've been here for 10 years. I can tell you 100% people don't care about who is online. A lot of buyers send a message to multiple people, and come back in a few hours. I had some people for whom I replied instantly and they didn't expect a reply so soon, they were amazed. If, and that's IF someone needs a seller fast, that's usually resellers or people in a rush. Mostly those will try to contact people online, but even then they want to see samples, prices. And I can tell you that resellers or people in a hurry are some of the worst clients you can have. They will constantly nag you to deliver, then force you with all kinds of revisions. Do what you want, stay online if you want, but it won't really make any difference when it comes to sales. If anything, as a buyer, I would find it very suspicious that someone is constantly online, as no one can do that. So yeah, you might even be pushing buyers without knowing.
  15. Well I have a similar situation, although I am a writer. In my case, my Fiverr seller manager told me that private reviews were not that great, which is sad because most people barely leave a public review, mostly unhappy people will actually take the time to write a private review and those can be very damaging. She also told me that public and private reviews can be very different. So it's hard to say. It can be someone that left a private review randomly. Or maybe your push as a new seller is over, since Fiverr pushes new sellers to the front for a bit, then they remove them and push other new sellers.. Everyone receives that push, then they have to generate business on their own, use the paid ads system, etc.
  16. It's against the Fiverr terms of service to use such a tool. Just because those "sellers" use it and they are still active.. that doesn't mean it's ok. They just weren't caught, they will get banned sooner rather than later. And no one benefits from those. Any buyer focuses more on prices, samples, etc. No one cares if you're online or not. You can live that illusion, but it won't give you sales.
  17. You can, but should you? That's the question. I would much rather focus all my energy on a single gig rather than 7 mediocre ones. Nowadays Fiverr is focused way more on quality. While 7 gigs MIGHT bring more impressions, they might also not bring any sales because people don't find them convincing enough or high quality...
  18. I don't understand why people want to cheat the system. You can gain orders by creating great, amazing gigs. The focus should be on what service you offer and how you can improve it. Because trust me, as someone that bought via Fiverr, I don't care if you are online or not. I am more enticed to buy if I like the way you provide your service, your samples, etc. Poeple don't care if you are online or not.
  19. I believe you. However, you can clearly see Fiverr customer support doesn't blatantly say it's ok to use ads. They encourage you to share your gigs, and to build an audience by paying for ads. They didn't specifically say you can easily use Facebook ads or whatever to promote your gigs. And I know why, Fiverr has its own paid ads system, why would they specifically say to use other services when you can pay for theirs...? Even if they agree to it, I still think you need to be very lucky to find a specific region where people might buy your gig. At least with Google you go for a specific keyword (and you would compete against Fiverr for those keywords as they also promote themselves via Google, hence the reason why they are not ok for them). But with social media you need to target specific regions/cities/locations, which might be ok for some niches. For me as a writer, that seems like a waste and I will most likely bleed money. Even if you are someone that focuses on localized services, why not create your own website and promote it? It feels like a much better value from Facebook ads. Anyway it's my opinion and that's what this forum is for, opinions 🙂 I see no value on social ads to promote your Fiverr gigs. It's very expensive, you're just promoting Fiverr and unless you have a gig focused on a specific area (where it would make sense), it will bleed money. And as I said, Fiverr doesn't specifically say to promote gigs via social media because it's expensive (even if they agree to it), and they don't want to be responsible for any financial losses. Which I agree, as someone that promoted websites for years, social ads can be a great hit, but also a major miss. Anyway, feel free to use it, I for one I know I don't want to use this, since it will barely give me any benefit. It might be ok for someone that's willing to spend $200 for a $300 order. But for a writer with affordable prices like me, social ads would just be a waste.
  20. I am not sure what you asked, however the reply suggests growing your social media presence via Facebook ads. They say you can share on social media and stuff. Regardless, you need to realize that you're paying 20% to Fiverr and you also pay Facebook for promotion, if you receive any sales. At that point, you're much better off promoting your own website and keeping 100% of the profits. I don't see any point in promoting my gig to an audience from a specific location, because who knows if/when I would receive an order and if it's worth it. So I still don't see the benefit of Facebook ads, even if they are ok to use. I guess someone with a very expensive gig might get a good ROI from them.
  21. Buyer satisfaction rate is crucial on Fiverr, and having someone share a bad public review (and most likely a bad private review) will lead to a lot of problems. Fiverr pushes you back because you showed that some buyers are not happy when they work with you, so obviously that's an issue.
  22. The person that messaged you just sent Spam to others and they were removed from Fiverr. So obviously you can't reply to them.
  23. It depends on the service, etc. I for one charge a certain amount per 400 words, but I don't work on more than 2000 words. One might think that the price for 4000 words will be 2 x 2000 words, but as I said, I don't work on very large orders. If I really have to, I need to charge a premium for that. So it's up to the seller to choose what price they are comfortable with. No one forces you to buy anything, so might as well ask, right?
  24. I don't see the benefit of sharing a review on social media with no context. Sharing the gig will help bring some more exposure. So yeah, I can't see the reason why you would just share a review, other than gload or for self-motivation. I recommend sharing your gigs on social media 🙂
  25. This thing confuses me honestly. Because he said he won't be finished until the client is happy. But the client needs to be happy until those 15 days are up, otherwise the post-gig service is up 🙂
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