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soufianejanna

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About soufianejanna

  • Birthday 01/20/1996

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  1. I always come to this forum to learn from you, thank you
  2. This is the best advice I have seen here! thanks
  3. SAD STORY, COULD OY SHARE WITH ME YOUR FIVERR PROFILE LINK, I AM INTERESTED ABOUT 3D PRINTING
  4. hahaa; I like your critical thinking Mr Filip
  5. Thank you for this, I will try to talk to the customer support if that happened again. My performance really affected in the previous cases.
  6. Hi @vickieito thank you for your explanation , sincerely I was upset when I had known that you were hacked and hope everything comeback to it normal soon ( it is just a matter of time) , the nice thing I liked in your story (nightmare) is that fiverr recompensed you so it make us feel that we are in a safe place. And want to say thank you to Mr @donnovan86 for his directions, I and doing well on fiverr and want to test fiverr seller plus for at least one month to optimise my gigs so I will take what you said in consideration
  7. If my buyers ordered by mistakes, or don't know what they want, and request a cancellation explaining why they want it, I immediately accept it without talking to fiverr team, since unhappy buyer can leave a negative feedback can hurt my performance and exposure for a long time more than cancellations.
  8. Well said, I Personally over deliver when I find a buyer who is kind and willing to help, and always try to keep a long term relatioship whith them/
  9. Dear Sellers, From your personal experience, do you think investing in Seller plus (Standard) worth the money we pay ?
  10. it hurts a lot, I personally experienced cancellation 3 times from 3 different buyers and the main problems was are the bad communication, anbiguity of requirement or ordering by mistake.
  11. Yeah refusing them and keeping your hard work, mood, profile going well is much better
  12. From this prespective I totally agree with you Mr Filip, since I personally experienced many bad experiences with these kind of buyers who want the work done in lesthan one hour and those who want a high quality service for the minimum price. So I want to tell other sellers to be aware of that when they want to work with these kind of Buyers
  13. I am in the same situation, but our buyers' privacy first, we should understand their concerns.
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