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jefftuts

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  1. jefftuts
    Looks like reviews for buyers are now showing 3 decimal places!
  2. jefftuts
    Seems like they dropped everyone by .1 and called it a day 🙂 If only they knew how many people depend on Fiverr for their livelihood...
  3. aynal_hasan started following jefftuts
  4. jefftuts
    Jumping in to say I was dropped from 4.9 to 4.8 as of this morning This is starting to get very, very exhausting
  5. jefftuts
    In the same boat here. My rating was previously 4.9 in the new Seller Dashboard. As of this morning, it dropped to 4.8 Concerning.
  6. jefftuts
    What's the motive for Fiverr though? Higher cost orders = more platform fees they can pocket, right? Shouldn't they reward sellers who convert buyers onto higher cost gigs? Maybe I'm missing something here.
  7. jefftuts
    Does anyone know if they're calculating "Rating" on a 60 day rolling scale like before, or is it now account lifetime?
  8. saiful1012

    ❤️

  9. jefftuts
    Man, this new rating system is absolutely ruthless. The increased requirement to 4.8 to keep Top Rated Seller status, while simultaneously changing the review system so buyers leave 4.7 (and lower) more often is a difficult pill to swallow. I'm usually not one to complain, but this is rough. Not sure how many sellers feel the same, especially those focused on maintaining TRS status.
  10. jefftuts
    Furthermore, what are the criteria factored into the Success Score? Some transparency would be appreciated.
  11. jefftuts started following Freelancer Product Release
  12. jefftuts
    I think it's the opposite. I predict they are planning to merge your Repeat Buyer score into this, which is a bit upsetting personally as my services aren't really the ones that people buy on repeat. Wish this was more transparent 😕
  13. jefftuts
    I am curious what specific metrics will be counted for your new "Success Score" - does anyone have more context on this?
  14. jefftuts started following Top Rated Seller Facing Unexpected Support Delays - Anyone Else?
  15. jefftuts
    Hey folks! Just wanted to update the thread that CS just responded and got everything resolved perfectly (as usual) Definitely a little longer of a wait than normal (a bit over 24 hours this time), but better late than never!
  16. jefftuts
    Thanks for the reply! However, it looks like your response was generated using ChatGPT. I'm more interested to hear other sellers share their personal experiences with customer support response times 🙂
  17. jefftuts
    Hey fellow sellers! Has anyone else recently encountered longer-than-usual response times from Fiverr Support regarding order issues? As a TRS, I've consistently experienced efficient and timely responses in the past, usually within a 20-minute to 4-hour window. However, I'm currently facing an urgent issue that could potentially impact my seller status if not resolved, and my latest support ticket has been pending for over 12 hours. This is quite unusual based on my past experiences. If any Fiverr staff on the forum could confirm whether the Customer Support team is experiencing higher volumes or increased wait times, it would provide some much-needed clarity. Any insights or advice from the community would also be greatly appreciated. Thanks in advance!
  18. jefftuts
    Yes, mine went away after about 10 hours. I also received a notification saying my W-9 was processed & verified.
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