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newsmike

Seller Plus Member
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Everything posted by newsmike

  1. Especially when they knew that there was so much anger and distrust surrounding their ability to pull off this March 14th reinvention. All eyes were on them, they knew it, and still phoned it in. If this tells us anything, it is that the incompetence is systemic.
  2. I would advise against that. If you say "no more revisions." then he can make the case that you would not complete his job to satisfaction. The point is not to refuse to do revisions, the point it to do as many as he wants, charging him for each one. That way you are allowing him to complete his project, but retaining your integrity to be paid as you should be.
  3. Leo, none of these screenshots can be accurate, because Fiverr promised that everything would be fixed by March 14th.
  4. That's what I said, fear of saying no is a problem for a business person to have. What if you ran a restaurant, this guy orders an huge meal then says $200 in cocktails that he drank should be free. Would you say OK? You would be out of business quickly. You are worried about appearing rude to someone who is trying to steal from you. He can have his revisions, but why would you feel that he can bully you into doing them for free? He's trying to steal from you, and he knows you are afraid of a bad review, so he is making you go through all this anxiety. You have to either learn to say no, or get used to being bullied into doing free work. Personally, I'd take the bad review (and have) rather than let someone treat me like that.
  5. No, it's not unfair. You have the answer, but you have to not be afraid to tell someone a simple "no."
  6. In a convoluted way maybe so, but they are not giving the buyer a fair shot by masking the fact that 2 sellers side by side may have completed 1001, and 22,000 orders respectively. Whenever you try to engineer "fairness," you absolutely must suppress some bit of truth. Let the stats be the stats. Like Amazon, who clearly knows better. To me, this is hugely significant: Imagine if those both said 1K+ in an effort to demonstrate that they are both equally popular? That's manipulative and misleading. Clearly Amazon recognizes the importance of displaying the more popular and more frequently purchased product, because it demonstrates trust and quality. And we can all agree that Amazon knows a zillion times more about online selling than Fiverr ever will. If your theory is correct, that is concerning, as Fiverr should not be trying to pick winners and losers. They should provide an equal opportunity, and stay the hell out of the way. But I'm not convinced that they put that much thought in. I am favoring the lazy coding theory.
  7. And you can still charge for them.
  8. Relax, you are in a good place. Because you did not select any revisions in the screenshot, that means that there are no revisions included in your gig. Therefore you are expected to charge for any additional revisions after initial delivery, unless you made an error and left out part which was to be included. All you need to do is reply something like, "Sure, that revision will cost..." And quote him a price. Occasionally someone will balk, but that's when you have to point out that your gig does not include revisions. Often people make the mistake of thinking that because buyers can request revisions, that you must do them for free. This is absolutely not the case, and I believe a symptom of sellers who are afraid to tell anyone no, for fear of a bad review. You are only obligated to do the number included in the gig for free. Then charge for each one thereafter.
  9. Yes, capping at 1K+ is either poor marketing or lazy coding. Excellent observation and clearly relevant in the comparison.
  10. It is one thing to create a law, because that creates strong optics. It is quite another to actually enforce it, like immigration laws for example. Most likely politics and business as usual will mean selective enforcement based on ideologies and financial donations. Brussels is every bit "for sale" as Washington.
  11. We must believe anything labelled as "science," no questions. https://en.wikipedia.org/wiki/Arthur_Godfrey#Death
  12. But that's all within acceptable parameters. 😆 At least Google had the honesty to say, "we're pausing our AI" till we learn how to make it work. Fiverr won't do that, they are all in no matter the damage, because admitting otherwise would not 'appear trustworthy."
  13. Fiverr showed their cards when they stated "4.9 ratings are more trustworthy than 5 star ratings," so their response has been to manipulate the data to arrive at that arbitrary number, regardless of how they get there. The goal seems to be to present buyers with manufactured 4.9's where 5's existed, you know, to appear more trustworthy. If simply "appearing" trustworthy as opposed to actually "being" trustworthy is Fiverr's goal, then they should rethink their position on using VPN to fake being a US seller as well. After all, it appears "more trustworthy", so why bother with that whole "truth" concept? The practice of simply aggregating the buyer's ratings and presenting them honestly, without weighting and manipulation is being sacrificed in order to fake it and present what Fiverr believes is a "more trustworthy" appearing metric based on some focus group. They are no longer collecting data and presenting the results, they are instead, deciding what result they want, and then torturing the data collection and analysis to arrive at their predetermined conclusion. They are manipulating the metrics for marketing purposes, and putting the worst AI on the planet in charge of it. Google, X and others have interesting experiments with artificial intelligence running, but Fiverr is the only platform I'm aware of that is developing "artificial stupidity."
  14. I am sorry that you are confused. I cannot help you with that. Not looking for an argument, I just offered a polite conversation, but hey, it's been fun.
  15. Which has absolutely nothing to do with my argument.
  16. There is far more to that decision than just the overall rating. Example, side by side on Amazon, nearly identical products. You gonna buy the 5 star, or the 4.5 star product? Value, price and yes even the psychology of popularity all matter in addition to the silly stars. Think about it. The $39 product has 137 5 star reviews, while the $29 product has 14,393 5 star reviews. Who's the winner?
  17. If I were in Italy for just 4 days, the last thing I would do is waste time on Fiverr. How about increasing your delivery date by 5 days, with a note on the gig that you are travelling so delivery is temporarily extended. Then see the sights, drink wine and look at the greatest collection of art on the planet? Make a quick reply to send from phone that says, "I am currently travelling but will respond on..."
  18. But that's where the argument ends. One cannot say, I didn't bother to read what I agreed to, so it's void once I discover what I actually did agree to. Ignorance is no defense, if it were, I'd tell the bank that I didn't understand my mortgage agreement, so my house is free, based on the legal precedent of "no fair."
  19. No disrespect intended to anyone, but these would have to be amongst the most naive buyers who are completely isolated from the way in which businesses operate. This is further evidenced that they are somehow confused as to Fiverr's fees and what you charge. Is this common for you? In close to 5,000 orders filled, not once have I ever had anyone show the slightest interest in what my commission was, or what fees were Fiverr's vs mine, let alone become horrified.
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