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New scam attempt (sophisticated)


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Hello, I am new in Fiverr and today I found an email from this I'd :- noreply@e.fiverr.com

In this email body something like this showing,

Quote

 

«1 new messages for you

Hi ankushrajmaheya,

Support(@****) sent you messages and we put them all here for you

Hello, ankushrajmaheya! 🎉 We are pleased to inform you that your product has been purchased by one of our users🎉. We would also like to let you know that we have switched to manual notification when your items are purchased. After surveying users, we have concluded that this will improve your interaction with the site. To receive your order info and receive your money, please copy and paste the link below into your browser address bar. 🔗 Suggestion page for ankushrajmaheya's gig from user : https://fiverr.id****.com/order/***** Your order ID: №42*** 🙅🏻‍♂️ And remember, the FIVERR team never asks for your e-mail or phone number to confirm your order. All communication regarding sales happens on the order page, with our technical helper. They will be sure to assist you. 🌍This message can only be sent by FIVERR helper, all other such messages are fraud attempts. ❤️ Sincerely, FIVERR team »

 

So, I want to know that is fake or genuine. Because in my inbox same user (@regiliomarvin) message me. But when I try to connect them then not connecting. Also, in my dashboard is not showing any buying orders. If it is fraud then please reply me.

Also I request to Fiverr please take action against this User.

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On 6/12/2024 at 12:49 AM, ankushrajmaheya said:

Hi ankushrajmaheya,

Hello too

No, it's a scam.

Please report that buyer and never ever share your personal details to anyone one Fiverr neither click on any link which looks suspicious. Fiverr would never do that. 

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I have also recently received a message like this.

I uploaded a video on my gig and it was still processing, and I had emailed fiverr to let them know my video was taking too long to process. And I recently uploaded a new gig and it has gotten 0 impressions (I'm new to fiverr), and i received this message from "Support Fiverr" Yesterday. It said that my account had been suspended and that I had to scan the link to unlock my account, after going to the link they asked for my bank account details to verify my account and I had to let them know the amount of money I had in my account. I found this abit weird and I emailed fiverr and asked them to verify the legitimacy of this message. I still haven't received an email from fiverr and it's been more than 12 hours. I also transferred all my money to a different bank account for added safety measures.

Incase the scammers are reading this, I'll let u know I am an amateur kickboxer with a fight record of 3-1. I earn money the right way and I would pay to punch ya backwards. I hope fiverr will do their job in making sure that scams like this don't go unnoticed, or maybe even find out the ip adress and location of this scammers so we could deal with them ourselves, like men.

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WhatsApp Image 2024-06-12 at 13.32.04.jpeg

 

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Is credit card info legit to earn the earnings ?

well no fiverr sends you an email if well someone bought your gig .For me i opened the email and clicked on ensure account verification because fiverr was telling me to verify my account to recieve the payment well i clicked on it to my surprise they asked my credit card info there wasn't any other option of bank transfer and all that to get my earnings. well due to me beig an 13 year old i asked my father to put in the details but as soon as he saw he didnt let me he new the person that biught my gig was a fraudster and after he found out we talked to support and they insisted us to enter our card info but use common sense credit cards are for giving payments not recieving them. Then we just left it because we knew this was a fraud and my ammount would be taken out of my fathers credit card we even got a Qr code to scan by the support well we scanned but the instructions they told us were to enter the card number and info an they would freeze a random ammount for a second well i did not believe this so i left it plzz be aware of these scams. My gig costed 112 pounds so that would have been the ammount taken out of the card

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16 minutes ago, amandeic said:

after he found out we talked to support and they insisted us to enter our card info but use common sense credit cards are for giving payments not recieving them

You can't have talked to the actual Fiverr customer support. Fiverr customer support wouldn't tell you to enter credit card info that someone in the inbox sent a link to enter. The actual Fiverr customer support can be contacted through https://www.fiverr.com/support_tickets/ or support@fiverr.com

It would have been the scammers that were faking being customer support that told you to enter card info.

You could contact your bank and try and dispute the payment, telling them what happened. Maybe they can check transactions on it.

If Fiverr one day stops people entering "support Fiverr" etc. in the display name and stops the QR codes being sent then that might help stop the frauds.

Edited by uk1000
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3 hours ago, plimsollart said:

i received this message from "Support Fiverr" Yesterday

We've told Fiverr about the scam messages that use that display name. Fiverr still hasn't stopped it yet.

@Kesha Do you know when Fiverr will add code to prevent any user from entering "Support Fiverr" or "Fiverr" in their display name, as this fraud and fraud attempts have been happening for along time now. If Fiverr wants the site to be more trustworthy, why aren't they doing anything about the buyers who change their display name to impersonate Fiverr Support and do frauds like this (apart from banning them when they're reported, but stopping them changing their display name to impersonate Fiverr customer support would help stop the frauds before they happened)? And can't they do anything about the QR codes being sent as that hasn't been prevented yet either.

Edited by uk1000
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can somebody help about this messege is it a fraud or not

I send a gig and within  a minute i gotta messege from "fiverteam987" they said

𝐇𝐞𝐥𝐥𝐨, sattersafin11! 🎉 𝐖𝐞 𝐚𝐫𝐞 𝐩𝐥𝐞𝐚𝐬𝐞𝐝 𝐭𝐨 𝐢𝐧𝐟𝐨𝐫𝐦 𝐲𝐨𝐮 𝐭𝐡𝐚𝐭 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐡𝐚𝐬 𝐛𝐞𝐞𝐧 𝐩𝐮𝐫𝐜𝐡𝐚𝐬𝐞𝐝 𝐛𝐲 𝐨𝐧𝐞 𝐨𝐟 𝐨𝐮𝐫 𝐮𝐬𝐞𝐫𝐬🎉. 𝐖𝐞 𝐰𝐨𝐮𝐥𝐝 𝐚𝐥𝐬𝐨 𝐥𝐢𝐤𝐞 𝐭𝐨 𝐥𝐞𝐭 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐭𝐡𝐚𝐭 𝐰𝐞 𝐡𝐚𝐯𝐞 𝐬𝐰𝐢𝐭𝐜𝐡𝐞𝐝 𝐭𝐨 𝐦𝐚𝐧𝐮𝐚𝐥 𝐧𝐨𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐰𝐡𝐞𝐧 𝐲𝐨𝐮𝐫 𝐢𝐭𝐞𝐦𝐬 𝐚𝐫𝐞 𝐩𝐮𝐫𝐜𝐡𝐚𝐬𝐞𝐝. 𝐀𝐟𝐭𝐞𝐫 𝐬𝐮𝐫𝐯𝐞𝐲𝐢𝐧𝐠 𝐮𝐬𝐞𝐫𝐬, 𝐰𝐞 𝐡𝐚𝐯𝐞 𝐜𝐨𝐧𝐜𝐥𝐮𝐝𝐞𝐝 𝐭𝐡𝐚𝐭 𝐭𝐡𝐢𝐬 𝐰𝐢𝐥𝐥 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐲𝐨𝐮𝐫 𝐢𝐧𝐭𝐞𝐫𝐚𝐜𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐭𝐡𝐞 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦. 𝐓𝐨 𝐫𝐞𝐜𝐞𝐢𝐯𝐞 𝐲𝐨𝐮𝐫 𝐨𝐫𝐝𝐞𝐫 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐫𝐞𝐜𝐞𝐢𝐯𝐞 𝐲𝐨𝐮𝐫 𝐦𝐨𝐧𝐞𝐲, 𝐩𝐥𝐞𝐚𝐬𝐞 𝐜𝐨𝐩𝐲 𝐚𝐧𝐝 𝐩𝐚𝐬𝐭𝐞 𝐭𝐡𝐞 𝐥𝐢𝐧𝐤 𝐛𝐞𝐥𝐨𝐰 𝐢𝐧𝐭𝐨 𝐲𝐨𝐮𝐫 𝐚𝐝𝐝𝐫𝐞𝐬𝐬 𝐛𝐚𝐫. 🔗 𝐒𝐮𝐠𝐠𝐞𝐬𝐭𝐢𝐨𝐧 𝐩𝐚𝐠𝐞 𝐟𝐨𝐫 sattersafin11'𝐬 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐟𝐫𝐨𝐦 𝐮𝐬𝐞𝐫 : https://fiverr.confirm70298.com/order/3702392 𝐘𝐨𝐮𝐫 𝐨𝐫𝐝𝐞𝐫 𝐈𝐃: №7764414 🙅🏻‍♂️ 𝐀𝐧𝐝 𝐫𝐞𝐦𝐞𝐦𝐛𝐞𝐫, 𝐭𝐡𝐞 𝐅𝐈𝐕𝐄𝐑𝐑 𝐭𝐞𝐚𝐦 𝐧𝐞𝐯𝐞𝐫 𝐚𝐬𝐤𝐬 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐞-𝐦𝐚𝐢𝐥 𝐨𝐫 𝐩𝐡𝐨𝐧𝐞 𝐧𝐮𝐦𝐛𝐞𝐫 𝐭𝐨 𝐜𝐨𝐧𝐟𝐢𝐫𝐦 𝐲𝐨𝐮𝐫 𝐨𝐫𝐝𝐞𝐫. 𝐀𝐥𝐥 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐫𝐞𝐠𝐚𝐫𝐝𝐢𝐧𝐠 𝐬𝐚𝐥𝐞𝐬 𝐡𝐚𝐩𝐩𝐞𝐧𝐬 𝐨𝐧𝐥𝐲 𝐨𝐧 𝐭𝐡𝐞 𝐨𝐫𝐝𝐞𝐫 𝐩𝐚𝐠𝐞, 𝐰𝐢𝐭𝐡 𝐨𝐮𝐫 𝐭𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐬𝐮𝐩𝐩𝐨𝐫𝐭. 𝐓𝐡𝐞𝐲 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐬𝐮𝐫𝐞 𝐭𝐨 𝐚𝐬𝐬𝐢𝐬𝐭 𝐲𝐨𝐮. 🌍𝐓𝐡𝐢𝐬 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐜𝐚𝐧 𝐨𝐧𝐥𝐲 𝐛𝐞 𝐬𝐞𝐧𝐭 𝐛𝐲 𝐅𝐈𝐕𝐄𝐑𝐑 𝐡𝐞𝐥𝐩𝐞𝐫, 𝐚𝐥𝐥 𝐨𝐭𝐡𝐞𝐫 𝐬𝐮𝐜𝐡 𝐦𝐞𝐬𝐬𝐚𝐠𝐞𝐬 𝐚𝐫𝐞 𝐟𝐫𝐚𝐮𝐝 𝐚𝐭𝐭𝐞𝐦𝐩𝐭𝐬. ❤️ 𝐒𝐢𝐧𝐜𝐞𝐫𝐞𝐥𝐲, 𝐅𝐈𝐕𝐄𝐑𝐑 𝐭𝐞𝐚𝐦.

can somebody say is it a fake or not

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I am having exactly the same issue and a payment from Remity was taken and now in pending state and unable to cancel it, the whole thing seems to be doggy and bank flagging this is a scam!

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Got almost exactly the same scam message today (June 17th) from 'Support Fiverr' - it's still happening. Seemed highly suspicious so I didn't give them anything and looked it up. Thanks for sharing your experience and confirming it is indeed a scam. 

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On 6/14/2024 at 10:26 AM, sattersafin11 said:

can somebody say is it a fake or not

Yes it's a scam. Fiverr order numbers aren't all numeric. Your Fiverr dashboard page will show you if you have orders or not. Don't go to their link. Just report the user/message.

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Apologies if this topic has been covered already. 

There's a high chance people would fall into this, so I thought of sharing this with the community.

This is a message I just received from a scammer (Yes, I reported and blocked them).

Notice how they're pretending to be Fiverr Support trying to get you to copy and paste a link into your browser. And see how it looks very similar to a Fiverr order page link.

Be Smart! DO NOT FALL INTO THIS KINDA NONSENSE.

 

scammer 2.png

Edited by creative_howl
Swapped out the image to hide part of the link
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1 hour ago, donnovan86 said:

That message screams "scam" 

Some have definitely looked a lot more convincing! 

It's crazy though - this is like the 5th BE CAREFUL post on this and YET several people seem to fall for this every single day. 

2 hours ago, creative_howl said:

Apologies if this topic has been covered already. 

There's a high chance people would fall into this, so I thought of sharing this with the community.

This is a message I just received from a scammer (Yes, I reported and blocked them).

Notice how they're pretending to be Fiverr Support trying to get you to copy and paste a link into your browser. And see how it looks very similar to a Fiverr order page link.

Be Smart! DO NOT FALL INTO THIS KINDA NONSENSE.

 

scammer 2.png

Thank you for trying to raise awareness! We've discussed it before but the more posts on it the better. It's pretty awful (and some people might not realise it!)

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