the new gig image size is
1280 x 769 pixels (WXH)
This may help - https://help.fiverr.com/hc/en-us/articles/15863342952977-Gig-Images-General-Gig-image-guidelines
Hello @gomezarcevero Welcome to the community!
Wishing you all the best:)
as a new seller visiting the help center for tips & tricks would be very helpful - https://help.fiverr.com
Hello welcome to Fiverr!
Hopefully this article will help - https://help.fiverr.com/hc/en-us/articles/360010708757-Best-practices-for-new-Fiverr-sellers
BEST OF LUCK
First of all - we as a seller are prohibited to contact buyers outside the fiverr.com🧑💼
the best approach on this would be - just a friendly msg to the buyer that we as a seller are not allowed to continue conversation outside our marketplace, please feel free to in fiverr we have all the methods of communication🖥️
As a level 2 seller, returning customers are always a blessing.
fiverr algorithm often promotes new sellers more than a level 1,2 or a top rated seller as they have more clients/returning clients to get going
You can follow these steps :
1. Make sure your gig desc & keyword are up to-date & optimized for your service.
2. Sharing on Social media can help
3. You can wait for the next evaluation - I hope you will be getting new orders
You do have 4 orders in Queue, you are doing great as a seller better than avg.
if you are facing fewer orders, and clicks on your gig the most suited thing would be to check your gig keyword & organize them correctly.
1. Optimize your GIG title, Desc & Gig image (Make you it follows all the standards)
2. Find a low competitive keyword focused on your services.
3. Enquire about the gig on the first page, and see what are you missing.
4. Social media promotions are always a big help
I often face some clients who are willing to contact me through email to share project information or any other purpose!
as it's against the Fiver TOS, It would be an issue.
My response in this situation is, to be honest about this :
I got an order recently, and the buyer directly ordered the Basic package without any conclusion. Still, waiting for the requirements, In this situation what would be the best approach?
Welcome to fiverr:)
Be sure to explore the TOS (Great might be very helpful as a new seller in FIverr) https://www.fiverr.com/terms_of_service
& Best of luck<3