creative_howl

I'm sure an online marketplace such as Fiverr would be serving dynamic search results based on many variables. For an example: so many others must've gotten a "helluva" nice tip with a 5-star review at the same time you did. I thought a non "$5 "expart" seller" would know that. Pro tip: Search your gig in an incognito window, or mobile app multiple times, and you'll be surprised.

This is great, thank you! I have never thought about that.

There are so many resources on this forum regarding this topic. And I don't understand why you had to just copy+paste your gig title here 😕 Anyway... Here are a few suggestions from me. "I will remove 100 image backgrounds" can be a bit confusing. You could perhaps use something like "I will remove background from 100 images in 24 hours" The gig description is a mess. All text is bold. When was the last time you read your own description? Starting the description with "Hi Dear" is not professional at all. "Before ordering I will do a free sample image" Why??? "Unlimited revisions" Nope!!! "Money-back guarantee" How??? Phrases like "I'm sure if you will work with me just one time then you will be selected for your next Project." is a surefire way to get any client running the other way. Finally, I would suggest replacing that hideous thumbnail as you would not get any clicks with that current thumbnail once you figure out how to get impressions. In any case, background removal is so easy to do nowadays, with so many free tools out there. So the demand for this service must be very low with so much of competition. Good luck!

Oh wow.. that's interesting... Kudos to you for spotting that!

I'm going through this as well. What I'm doing is revamping all my gigs to target different searches. I test something different each week while monitoring my progress.

Part of your service package is: How can you provide these services to a client if you can't even SEO your Fiverr gigs to get impressions? Anyway... my advice: 1. Optimize your gigs better and only offer what you can actually provide to a client. 2. Keep an eye out for your analytics every week and make adjustments as necessary. 3. You could be competing for high-competition keywords. Research and see where the gaps are.

100%

Freelancing is not very different from any other business. Any business has a sales department that actively sells its products or services. If you're not getting any orders, you need to actively sell, see what your competition is doing, and learn from them to see where the gaps are. There are so many great resources on this forum written by seasoned vets. Read what they are saying, and put their advice into practice.

https://help.fiverr.com/hc/en-us/articles/360017729338-Promoted-Gigs

Why not update your gig to ensure that you're keeping up with what's trending on the first page of your topic? Look at how your competitors have structured their gigs, look at what they're offering, and see whether your pricing is competitive compared to them. Additionally, see what kinda gig images they're using, and see how you can improve your thumbnails to compete with them. Take inspiration from your competitors, but never copy them. Good luck!!

Welcome to freelancing! not getting orders seems to be one of the most asked questions from newcomers. Treat your freelancing career as a business. And what do NEW businesses need to do to make sales? They need to actively sell!! Are you actively selling your service? Researching for gaps in the market and ways to improve your gigs. Looking for ways to reach out to your target customer base? Keeping an eye on your gig analytics to monitor performance? There are so many articles on this forum that explain in great detail how we can do these things. I suggest going through them.

Why not use an AI Detector yourself to check your content and make adjustments to lower the percentage? I do this before I deliver any writing work to a client.

Think outside the box.

I know... I had to jerry-rig my existing gig images to fit the new size before I got the time to create new ones. Please do share if you come across any new findings 🙂

Thats unfortunate. Its best to contact support on https://help.fiverr.com/hc/en-us/categories/360003336678-Buying-on-Fiverr "contact us" button is on the bottom of the page.

We all know the current recommended gig image size is 1280x769px (Source). But have you guys noticed that your gig images look almost square due to side cropping on the mobile app? Fear not... I gotchu!! I've been experimenting... And I think I found the optimal content area size for the mobile app. This will ensure that all text in your gig image will be legible even on the mobile app. I created this template for you guys to use as a reference IMPORTANT: This is based on my own experience, and not officially verified by Fiverr. Just a little something that might help! P.S. I've included an inverted version for the dark-mode people as well (in case you want to save it for later) :D

I'm not sure how right or wrong I am about this. Please do correct me if I'm wrong. Something that I saw is that all your gigs have a similar looking image in the front. Maybe the algorithm flagged them all for being similar or duplicates? Its a wild guess, but maybe helpful to you.

Why not ask questions from the buyer to figure out exactly what they need to avoid further hassle down the line?

Understood. But you can't expect a warning just because someone made a mistake. People make mistakes all the time (so does CS). I have seen many stories of buyers contacting CS to amend accidental bad reviews (not sure of the legitimacy of those stories since I've not seen any proof). In the case of the OP the buyer is clearly admitting that his negative review was a mistake because he didn't receive the messages left by the seller due to poor internet connection (on the buyer's side). Let's assume that the buyer initially left a 5 star review to later discover the seller had copy pasted something off the internet and made the final delivery. If the buyer requests to amend their review, would that be considered as manipulation of ratings? In any case, the seller should at least be able to contact support and get it removed since the review does not accurately represent the actual order experience.

I have a similar experience with CS where they refused to reset my order cancellation rate due to a cancellation I had to do in the middle of the night because the buyer placed an order on the wrong gig. On my first correspondence they refused to reset it saying "the system" won't allow them to do so. Only to receive a response from a 2nd person who did it with no problems. So it may depend on who you get connected to.

Well in my experience the response you get from CS depends on the agent you get connected to. If you get connected to one that doesn't have simple common sense, you're screwed. However, let say a buyer made a mistake with a review thinking that they didn't receive a particular file that they were expecting and to later realize that the file is there all along, it makes perfect sense to amend the review. Which is not so different to the case of the OP.

Buyer requests will remain active for offers till the buyer decides to end it. For new sellers, the buyer requests are displayed only for a limited amount of time since priority to send offers are given to seller plus & sellers with level 1 and higher. Therefore, you'd want to respond to the buyer requests without refreshing the page. You can learn more here as well: https://www.fiverr.com/support/articles/360015226518-Responding-to-Buyer-Requests

Here's an online application that shows your character count in real time as you type. https://www.rapidtables.com/tools/notepad.html Google docs has a live character count as well.

Ask the buyer to contact Customer Support. They'll definitely take a look at this.

You know what, I just went through some horrifying threads about buyers being mistreated by new sellers. Now I understand where you're coming from. I myself would stay away from NS after seeing that. However, I'm proud to say that many of the clients I've served so far is brand new to the platform, And I have completed their projects in a way that is satisfactory for both of us. Which resulted in me getting repeat business from at least 90% of the clients I've served so far ❤️