Request for Additional Payment Options on Fiverr

[deesajn]

@deniskralj Check out my thread: 

 

 

[deesajn]

I'm not sure if that thread was the reason, but today they unblocked my Payoneer account. How about you @deniskralj

[harryecom]

+1 

[whildebrand]

@smashradio PayPal and Payoneer present significant drawbacks:

1.) Payoneer's debit card requires a minimum top-up of 500 USD (to the best of my recollection). In contrast, other banks and payment providers like PayPal automatically deduct the transaction amount from the available main currency balance, making it far more convenient for freelancers. However,

2.) PayPal imposes exorbitant USD to EURO conversion rates that can climb as high as 3.5%. For EU residents, this effectively results in a loss of around 13.5% (comprising fees and exchange rate differentials).

3.) While PayPal supports instant transfers, the same functionality is not as effective in Payoneer (at least in my personal experience).

4.) My attempt to employ Payoneer as an intermediary for transferring funds to my local bank or Revolut proved less than ideal. To start with, Payoneer lacks support for instant transfers, causing delays of several days (this after a two-week wait on Fiverr). Furthermore, free transfers are confined to the currency of your country of residence. Any attempt to transfer USD to a European bank or services like Revolut incurs a 2% charge from Payoneer.

5.) The well-remembered Payoneer incident during the Wirecard collapse (a company Payoneer relied upon) when our funds where frozen, significantly damaged my trust and was a shocking experience. Trust is paramount in the banking sector and trust has eroded as a result of the incident.

In essence, the existing transfer framework ensures that either PayPal, Payoneer, or Fiverr profit from currency exchange. There's no cost-free avenue to channel your PayPal USD funds to a European bank. This central issue affects all Europeans or individuals residing in countries with non-dollar denominated currencies.

Superior fintech banks like Revolut or Wise are more tailored towards freelancers in many regards. Take Revolut, which offers great interbank rates for currency conversion (surpassing the exchange options on Fiverr, PayPal, or Payoneer by far). Additionally, they grant the flexibility to choose the local ATM currency for your debit card — a feature valued by digital nomads. Comparatively, companies like Payoneer and PayPal appear antiquated and restrictive. Wise is also a good option.

I personally speculate why Fiverr confines transfers to PayPal and Payoneer as exclusive options; there may be some kickback deal agreements in place, or it helps sustain their currency exchange business's competitiveness. Incorporating Revolut would likely diminish the reliance on Fiverr, PayPal, or Payoneer for currency exchange, as Revolut's xchange rates are very, very good. 

Since this is our hard-earned money, the notion of begging for the ability to transfer funds to our own banks seems unreasonably. Such discussion shouldn't even be necessary. In some countries it is even unlawfull to restrict transfer options (from employer to employee). An urgent solution is needed to directly channel USD to our banks (be it Revolut, Wise, or local banks in our country of residence) without incurring excessive fees. Fiverr already profits from each transaction, charging buyer and seller fees, alongside benefiting from the unfavorable exchange rates. It's uncertain if they also receive incentives from Payoneer and PayPal, but that is really not the issue here. They deserve it, but they should'nt restrict our transfer option as a result of it.  

Once approved, the funds are supposedly ours, but this really only holds true if we can independently decide our own preferred bank for transfers—eliminating the burdensome cycle of recurring fees.

Personally I don't think Fiverr will ever act or make any changes to its current fund transfer policies (sorry to disappoint), as they are subject to profitability and share-holder scrutiny. Things will probably only change if there are laws in place that warrant that "employees" are allowed to tranfer to their bank of choosing directly. But that also seems very unlikely, because there are complicated jurisdiction issues: Both Fiverr and Payoneer are companies with HQs in Israel, so US or EU laws most certainly don't apply. I guess that is one of the drawbacks of working with a non-US or non-EU platform.

[deniskralj]

They unblocked my account and then today blocked it again when I tried to withdraw funds saying I didn't provide bank details and I don't even use a bank. I asked for a payment using a Fiverr revenue card, and the customer support said it was a mistake and that they would refund me back on Fiverr. The next email I got was that my Payoneer account was blocked and to register for a new one. I'm guessing I'll never get my money, I cannot go to live support chat because I cannot log in and if I open a ticket I get generic FAQ answers. Thank you, Fiverr for your partnership with the worst platform I've ever encountered in my life, including the worst customer support I ever spoke with.

[moqaddus726225]

It will be very impressive and helpful if Fiverr add Wise in payment method. We (Freelancers) recommend this.

[moqaddus726225]

Yes as PayPal doesn't work in Pakistan. So, we recommend to add Payment transfer method Wise for withdrawl.

[team_muhibur]

3 minutes ago, moqaddus726225 said:

Yes as PayPal doesn't work in Pakistan. So, we recommend to add Payment transfer method Wise for withdrawl.

Payoneer is the best payment method. please try it.

[shahidfreelanc]

Are you withdrawal your payment from Pioneer?

[team_muhibur]

sorry bro, I'm not withdrawing.

[maazrashid925]

yes i need withdrwa in easypaisa

[jeffreylrm]

Dear Fiverr,

Payoneer is a very expensive way for us to get our money. You have no way of directly sending it to our bank accounts with no intermediary.
You also have PayPal, another platform with sky-high fees.

Furthermore, you take 20% (which we understand), then Payoneer charges a fee to receive the money (which is determined by the marketplace/Fiverr), then charges another fee to have the money transferred to your own actual bank account.

Here is a breakdown of the fees:
 

Get paid

From Payoneer customers: free Directly by clients: 3% credit card fee and 1% ACH bank debit fee Directly by networks and marketplaces: Fees determined by networks and marketplaces From receiving accounts: Free with EUR, GBP, and others. 0-1% with USD

 

Stripe is a better option, not to mention it is cheaper for us. We need a simple straight to our bank account option. You as a platform is more expensive in this way.

 

Are you charging us extra via the option that Payoneer has for you to determine the : Directly by networks and marketplaces: Fees determined by networks and marketplaces

Kind regards,
 

Edited October 31, 2023 by jeffreylrm

[nirobsohel1]

Dear Fiverr Team,

I hope this message finds you well. I am writing as a dedicated freelancer on your platform, and I would like to express my appreciation for the opportunities Fiverr has provided for independent professionals like myself.

While Fiverr has been an excellent platform for connecting freelancers with clients, I wanted to bring to your attention a matter that has been on the minds of many in the freelancer community. Payment flexibility is a crucial aspect for us, and it plays a significant role in shaping our work environment and overall experience on the platform.

Currently, Fiverr provides a reliable payment system, but I believe that expanding the payment options to include more choices, similar to what is offered on platforms like Upwork, would greatly benefit the entire freelancer community. Offering a variety of payment methods not only enhances the freedom we have in managing our finances but also accommodates the diverse needs and preferences of freelancers worldwide.

As freelancers, we thrive on flexibility, and having more payment options would undoubtedly contribute to a more positive and empowering experience on Fiverr. This enhancement would not only attract new talent but also retain and motivate the existing freelancers to continue contributing their skills and expertise to the platform.

I understand that implementing such changes involves careful consideration and planning, but I believe that this improvement aligns with the evolving needs of the freelancing community. Your commitment to providing the best possible experience for both freelancers and clients is evident, and I am confident that expanding the payment options on Fiverr would be a significant step in that direction.

Thank you for your time and consideration. I look forward to seeing continued growth and success on the Fiverr platform.

Best Regards,

Nirob Sohel

[glow_writer]

If they can allow crypto withdrawals (via USDT or BUSD) using Binance, that'd be great. Payoneer and our banks are killing me with fees.

[glow_writer]

Just now, glow_writer said:

If they can allow crypto withdrawals (via USDT or BUSD) using Binance, that'd be great. Payoneer and our banks are killing me with fees.

This will remove middlemen and reduce withdrawal fees drastically.

[mohtrma]

I think Fiver should add another Payment method for withdrawals like bank transfer etc, because Paypal does not work in some countries and sometimes we also face issues with Payoneer as well. What's your opinion on this?

[smartdezigns]

11 hours ago, mohtrma said:

I think Fiver should add another Payment method for withdrawals like bank transfer etc, because Paypal does not work in some countries and sometimes we also face issues with Payoneer as well. What's your opinion on this?

No opinion because I have never faced any issue in using Payoneer (both Bank Transfer and Revenue Card).

Bank Transfer is already a part of Payoneer so there is no possibility to add a separate payment method i.e. Bank Transfer. Also, what kind of issues are you facing in Payoneer? You can get it fixed via Payoneer Live Chat Support.

[mohtrma]

19 hours ago, smartdezigns said:

No opinion because I have never faced any issue in using Payoneer (both Bank Transfer and Revenue Card).

Bank Transfer is already a part of Payoneer so there is no possibility to add a separate payment method i.e. Bank Transfer. Also, what kind of issues are you facing in Payoneer? You can get it fixed via Payoneer Live Chat Support.

Thank you for your suggestion I am facing an issue with linking my Payoneer account to my local bank account

[smartdezigns]

4 hours ago, mohtrma said:

Thank you for your suggestion I am facing an issue with linking my Payoneer account to my local bank account

Contact Payoneer Live Chat Support then, they will guide you and fix your issue. Also, its the issue from Payoneer's.. not Fiverr's. 

[mohtrma]

6 hours ago, smartdezigns said:

Contact Payoneer Live Chat Support then, they will guide you and fix your issue. Also, its the issue from Payoneer's.. not Fiverr's. 

Yah I know It's not an issue from Fiverr 

[polaris84]

Paypal has frozen my account twice, and I'm left at their mercy and awful customer support to get my money back.

Please, get on with the times and start giving payouts in crypto currencies, it is 2024 already.

[mandyzines]

It's all fun and games until the lights go out and you can't pay for anything digitally. I've gone two weeks without even being able to get anything out of an ATM before.

It's not that I like Paypal, and I'm sorry that you had your account frozen. That's stressful. Did you join a protest somewhere or say something online that the company didn't like?

Edited March 15 by mandyzines

[navid_zafar]

However crypto currencies are so volatile.

[whirlyn]

A while back, I found myself in a similar bind when I wanted to try out this awesome cryptocasino review site I stumbled upon. But guess what? They didn't accept the payment methods I was accustomed to either! It was a real bummer. I've heard some chatter about Western Union possibly expanding into more online platforms, so fingers crossed for that!

Edited April 2 by whirlyn