Account disabled before 3 months till now refund not received

[pramodchoudh188]

Hello community members, Here I am asking questions behalf of my friend. My friend fiverr seller account is disabled before 3 Months. Fiverr support wrote you will get fund after 90 days. But he was not receiving any mail from fiverr. today almost more than 100 days. he can't contact fiverr support due to account disabled. 

Anybody has idea about this matter. if you have any idea about this process then guide me. I will message to him.

Thanks in advance.

[mrubaid820]

@vickieito can guide you better.

 

[smartdezigns]

48 minutes ago, pramodchoudh188 said:

Hello community members, Here I am asking questions behalf of my friend. My friend fiverr seller account is disabled before 3 Months. Fiverr support wrote you will get fund after 90 days. But he was not receiving any mail from fiverr. today almost more than 100 days. he can't contact fiverr support due to account disabled. 

Anybody has idea about this matter. if you have any idea about this process then guide me. I will message to him.

Thanks in advance.

Hello too

Has your friend checked the Spam folder of his/her email account? Email must have been sent to your friend and it might be there. Ask him/her to check that.

[vickieito]

8 hours ago, pramodchoudh188 said:

Hello community members, Here I am asking questions behalf of my friend. My friend fiverr seller account is disabled before 3 Months. Fiverr support wrote you will get fund after 90 days. But he was not receiving any mail from fiverr. today almost more than 100 days. he can't contact fiverr support due to account disabled. 

Anybody has idea about this matter. if you have any idea about this process then guide me. I will message to him.

Thanks in advance.

@Lena, can you help @pramodchoudh188 and his friend?

[Lena]

Hi @vickieito and @pramodchoudh188

Can you please send me your friend's details, like username and email? Please send me a message so that I can look into it. 

Thanks.

[raisulislam900]

help support team 

[pramodchoudh188]

18 hours ago, Lena said:

Hi @vickieito and @pramodchoudh188

Can you please send me your friend's details, like username and email? Please send me a message so that I can look into it. 

Thanks.

hi @Lena

I message you

Edited September 6, 2023 by pramodchoudh188

[nstabula]

On 9/5/2023 at 8:24 PM, Lena said:

Hi @vickieito and @pramodchoudh188

Can you please send me your friend's details, like username and email? Please send me a message so that I can look into it. 

Thanks.

Hi. One of my friends also facing the same issue. Can you help with that too. 

Thanks