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Everything posted by Lena

  1. Hello. Please find all information about Promoted Gigs on this link https://www.fiverr.com/support/articles/360017729338-Promoted-Gigs?segment=seller Hope this helps.
  2. Hi there. There could be several reasons for which your Gig was denied. My advice would be to send an email to our Customer Support at support@fiverr.com. Thank you.
  3. Hi there. Your username cannot be changed. If you want to use another username, you need to close your account and create a new one. Please find more information on this link https://www.fiverr.com/support/articles/360050222673-How-do-I-change-my-username Thank you.
  4. Hello. I am so sorry your Fiverr account was disabled. As stated in the mail you received from the Fiverr Team, your Fiverr account was in violation with our Terms of Service. Unfortunately, there is nothing we can do. Best of luck.
  5. Hello. You can open a ticket https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com to resolve the issue. In the meantime, please take a moment to read a helpful article about Account Verification - Using your Phone https://www.fiverr.com/support/articles/360010140357-Account-Verification---Using-your-Phone?segment=seller Thank you.
  6. Hi there. Take a moment to read a helpful article about Promoted Gigs on this link https://www.fiverr.com/support/articles/360017729338-Promoted-Gigs Hope this helps.
  7. Hi there. Please find all the information you need on this link https://www.fiverr.com/support/articles/4402267122449-Early-Payout?segment=seller Hope this helps.
  8. Hi there. Please take a minute to find many useful information on this link https://www.fiverr.com/support/articles/360010853317-What-is-Fiverr-Pro Thank you.
  9. @mariashtelle1 Yes, maybe I wasn't clear enough. Thank you. That is why I like to leave a link to the article that explains it in detail, to avoid any confusion.
  10. Hello. No, actually, it is not. The rule is to get paid after you complete an order. Please take a look at the article https://www.fiverr.com/support/articles/360010530058-Getting-Paid?segment=seller Whenever in doubt, do not hesitate to contact our Customer Support. They will be more than happy to help you with any concern you might have. You can send them an email to support@fiverr.com. Hope this helps.
  11. Hello! Thank you so much for the wonderful post! I agree with you completely! It is very important to remember to take some time off and simply pause and take care of ourselves. Also, your pictures are amazing!
  12. Hi there. The badge you see on your Gig was given to you by Fiverr. It means that your Gig is really good and we recommend your Gig and encourage Buyers to use your services. Well done! 😊
  13. Hello. I assure you that our Customer Support is working quickly to get back to you. You can send an email to support@fiverr.com. In addition, please find more details about W-9 on this link https://www.fiverr.com/support/articles/360011135837-W-9-Collection Hope this helps.
  14. Hello. Before taking the test, you can clean your history, cache and cookies since sometimes that can be the cause of the issue. Here is a link https://www.fiverr.com/support/articles/360010881597-Taking-a-Skill-Test to the article related to the Skill Test with all the details. Of course, you can always turn to our Customer Service for help by sending an email to support@fiverr.com Hope this helps.
  15. Hello, Omar Sethi. Videos allow you to show off your creative side, but there are some things you should pay attention to. Check out this link for some useful tips https://www.fiverr.com/support/articles/360010451657-Adding-a-Video-to-Your-Gig Hope this helps.
  16. Hi there. In addition to all the posts above, you can also try online language schools. There are some great schools out there with amazing teachers.
  17. Hello. So sorry to hear you've had a bad experience with a buyer. It is always better to find a common ground with a buyer, but if that doesn't happen, you can always contact Customer Support. Please find more information on the link https://www.fiverr.com/support/articles/360010560198 Hope this helps.
  18. Hello. You should always direct them to read ToS https://www.fiverr.com/terms_of_service?source=footer so they, too, can see that communicating outside the Fiverr is not allowed. Thank you.
  19. Hi there. Buyers are not interested in colours, but the quality and uniqueness of the image itself. Please take a moment to read these very helpful articles on images https://www.fiverr.com/support/articles/360016244757-Gig-Images-Dos-and-Donts & https://www.fiverr.com/support/articles/360011256418-7-apps-to-help-your-Gig-photos-look-better Hope this helps.
  20. Hi there. Your request will be labeled Pending until Fiverr approves it. But for more information please take a moment to read this article about Buyer Requests https://www.fiverr.com/support/articles/360049196454-How-do-I-post-and-manage-Buyer-Requests?segment=buyer Hope this helps.
  21. Hi there. In order for you to become a Fiverr Pro seller, you have to apply to Fiverr Pro. You can find all the necceassary information about the topic on this link https://www.fiverr.com/support/articles/360010853317-What-is-Fiverr-Pro?segment=seller Hope this helps.
  22. Hello there. I am so sorry to hear you had such a bad experience with the seller. You can always contact Customer Support and report the seller by opening a ticket https://www.fiverr.com/support_tickets/new or you can send an email to support@fiverr.com. Thank you.
  23. Hi there. Yes, of course, advertising can be done on social media. Please take a minute to read and get familiar with Advertising Off The Fiverr Platform https://www.fiverr.com/support/articles/360010490438-The-How-Tos-Of-Advertising-Off-The-Fiverr-Platform Hope this helps.
  24. Hi there. There can be various reasons your Gig was denied. Maybe it was in direct violation of ToS, maybe the videos didn't meet the criteria for Fiverr's site or text, maybe the description of the Gigs wasn't good. My suggestion would be to contact our Customer Support for more details https://www.fiverr.com/support_tickets/new Hope this helps.
  25. Hello. The only way to connect your new Fiverr account to Facebook is to create a new FB account. It is not possible to connect an old FB account to a new Fiverr account. Hope this helps.
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