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I have been giving gigs for the last two months. But my gigs are not getting any impressions or clicks. Impressions are down day by day and not clicking. Now what can I do? my gig 1 https://www.fiverr.com/s/A5EZ3R 2https://www.fiverr.com/s/j9g6Qw 3https://www.fiverr.com/s/DpKZbD

My fiverr seller account was created in December 2020. I haven't done any work in Fiverr for about three years. Now I have published my gigs but my gig is not getting impressions as expected. I don't understand if this is happening for the old seller account or not.

I am struggling to get a new order as a new seller. I tried many things I had updated my gigs, updated the title also lowered my prices for service but still I'm not getting the orders. And I'm sure every new seller faces the same problem as like me. Can some one share some tips to grow as a freelancer.

Hello, I have a gig on fiverr and the impressions of that gig is around 1000+ which is still some good to me as my other gig literally have no impressions. But the problem with this gig is that it has very less clicks and orders so I was wondering that might be because of the thumbnail of that gig, as now I realised that it is a little unprofessional. The only thing that makes my gig currently clickable are the 5 star ratings so I was thinking of changing the Gig's thumbnail and I also wanted to improve the Gig's description as it's very short. But the problem is that I have read that editing gig harms it, and the impressions go down. And I had edited the gig around 15-20 days ago too even though after that the impact on my gig was postive as I removed a very big problem from that gig but now I feel that if I will again edit the gig, it's impressions might decrease due to editing it again and again. Is it true that editing the gig impacts it badly or is it just a misconception?

Got an article writing gig two months ago. Impressions and clicks have gone up and down and are so low that it seems like they will die when they reach 0. what's the reason? Give me some hope. Thanks

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To address this issue and potentially improve your account's performance, here are a few suggestions: Optimize Your Gig Titles and Descriptions: Make sure your gig titles and descriptions are clear, concise, and optimized with relevant keywords. This can help improve your visibility in Fiverr's search results. Refresh Your Gig Images and Videos: High-quality visuals can attract more attention to your gigs. Consider updating your gig images and videos to make them more appealing to potential buyers. Promote Your Gigs Outside of Fiverr: Utilize social media platforms, forums, and other online communities to promote your Fiverr gigs. Increasing external traffic to your gigs can positively impact your impressions and rankings within Fiverr's algorithms. Offer Special Deals or Discounts: Offering promotions or discounts on your services can help attract more buyers and increase your gig's visibility on Fiverr. Deliver High-Quality Work and Earn Positive Reviews: Providing excellent service and receiving positive reviews from satisfied clients can significantly boost your credibility and visibility on Fiverr. Utilize Fiverr's Promoted Gigs Feature: Consider using Fiverr's Promoted Gigs feature to increase your visibility within the platform. This feature allows you to pay for increased exposure for your gigs. Monitor and Adjust Your Pricing: Evaluate your pricing strategy and consider adjusting your rates if necessary. Finding the right balance between competitiveness and profitability can help attract more buyers to your gigs. I hope these suggestions help you improve your Fiverr account's performance and regain lost impressions.

My account has been de ranked and The impressions are dropped from 6k per week to 300 per week. Does anyone have any solution for this problem?

Sorry to hear about your account de-ranking. It can be frustrating. To improve your impressions, try updating your gig titles, descriptions, tags, attractive images and pricing. Also, consider promoting your gigs on social media or reaching out to previous clients for referrals. Hang in there, and keep pushing forward!

I have an increased amount of 4 star reviews lately, and I would put a lot of money on that it's not only me. Am I right? If you have been on the other side and bought something lately on Fiverr, it is very apartment why sellers are getting are getting more of these 4 stars, and it's quite frustrating, because it almost not even the buyers fault for doing this if you have seen the changes. If you haven't seen the latest rating system on the buyer side, here it is: Before Buyers were asked to leave a review, and you were given 5 stars to pick from. Same system sellers still have when reviewing buyers. Now, however buyers are not given this review system, but rather a spectrum of "phrases". I dont remember the exact phrase but it's something along these lines: Not satisfactory Satisfactory Good Really great (or something similar that most would agree with) Extremely outstanding (or something over the top like this) The exact phrase is not important, what is important is that option 5 is a phrase that is over the top, and option 4 is a phrase that most would agree with. "Was it the an extremely outstanding experience and it changed you as a human? (was kind of the vibe I got from option 5)" No. "Was it a really great experience?" I would say so, they did a perfect job, great communication, and overall just a really great experience. Ok, then option 4 is the option. When you are done you see that this represented a 4 star. Buyers do not clearly know this represents a 5 star system, you just go with the option that sounds most fitting. Has anyone else seen this increase in 4 star reviews? I can't be the only one

They might have written something nasty in private, but also, your response to 'they did their best to make sure x worked' was 'she is double-faced'. In ANY other context, wouldn't this make you not want to work with a seller? Giving a 4.0 review (which Fiverr classifies as 'very good) and doing your best to be reasonably polite even if you're not particularly happy rewards you with 'that person is two-faced'.. I'm not entirely sure your issue is just impressions / etc, but clients might be deterred, too. We need to learn how to act tactfully: honesty is good in responses, but there are ways to be professional about it!

Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!

It's been three years since I've been working on Fiverr. It's crucial to assess client behavior, as it can prevent financial loss and maintain your gig ranking. Clients often request samples or general information. Scammers can be found everywhere. If you have even a 5% doubt about a client, it's best not to work with them. Let me tell you a story: Last month, a client placed an order. Her behavior seemed suspicious, so I declined. However, she proceeded to place the order directly. I completed the work brilliantly, and she accepted it. I started to trust her. Then, she requested five ebook orders with a total price of $800. When I delivered the work this time, she canceled the order, blocked me without explanation, and pretended to be by mistake. Days later, she returned, claiming ignorance about the canceled order and the block. I asked her to reinstate the order to compensate for my significant loss, but she hasn't responded since. Since then, my gig has suffered a significant drop in ranking. @ana_tomy Fiverr needs to support honest sellers. Fiverr is my main source of income. This client's behavior has deeply affected me.

my customer asks me for changes after 1 month,he says he is not satisfied,I promised him I would continue the work not that I would do it from scratch and he says he already paid me and wants to be satisfied and threatens to take refund(order closed 20 days ago) Should I be worried?

As a new seller on fiverr how to order, I need advice from experienced people

Hi There, I am pleased to share my first experience on fiverr. I have got my first order within one day gig creation. I believe, this is the most happiest part of a freelancer and also achieved 5 star review on first order from buyer. As a new freelancer on Fiverr I would love to hear from expert to get some more tips and tricks to get more orders. Thank you so much.

The point is that it doesn't state that you'll be contacted via chat to confirm your card details in order to activate the account.

Thanks for your comment, although it seems to me that fiverr is not really rating issues from years ago, I deduce this from my personal experience, because the gigs where fiverr rates me, (only in 2 I see a rating in the Success Score section), are recent gigs, my best selling gigs (the previous ones they had forced me to delete them some time ago), and in both my average rating is 5, that is, without a single negative rating below 4. Even so, the rating that fiverr gives me of success score in one, was 4/10 and in another one 5/10, that prevented my average to reach the “5” needed for the first level. This also leads me to deduce another issue that seems relevant to me, trying to understand how this works, and that is that one of the points that Fiverr marked me as red, that is, that I was not doing well, was the “Conflict-free orders” section. I try to be very friendly and professional on fiverr, and my services are very direct so I do not usually have disputes with my buyers, however in recent months I remember a single case, of a buyer who demanded things beyond what I had bought, which I refused, receiving in return a lower rating than my average (although it was not so bad), and subsequent claims from the seller, which led me to ask him, politely, to stop requesting any kind of service with me. I tell this, because it seems unfair to me, that if that person, who in my opinion was acting inappropriately with me, reported me to Fiverr, it is not something I can know, nor to what I can defend myself, on the contrary, if only Fiverr already crossed out an order as “conflictive” just because of a complaint from the buyer, it is also affecting my rating, in an unfair way. I also wonder if Fiverr could also have some kind of automated system to detect conversations that go out of cordiality, and that are automatically sanctioned, even so it also seems to me quite dark, and disrespectful to sellers not to know transparently. Just a few days ago, specifically on May 6, I was finally promoted to level 1, after my success score went to 5 (one gig with 5 and another with 6, i.e. it seems that fiverr averages the rating of the gigs without rounding). Yet it still tells me that I need to improve in both gigs, particularly in the “Effective communication” item, which I have in red, I have read the guide they suggest, and although I feel I meet the recommended guidelines, it is somewhat frustrating not knowing exactly what I did wrong, and what I should do now....

see my Gigs! it's out of nowhere 😪

Hello Fiverr Community! Is it only me or you are also observing certain, AI GENERATED RESPONSE to your TICKETS/MAILS?? These Auto-Generated responses are creating confusions and hurdles in the authenticity of Fiverr's Customer Care Team. I had reached them with a question that stated : "I have two question/ Queries: 1. The cancellation of the Mentioned Order has impacted on my GIG and it now shows 100% cancellation. Kindly remove this as the order requirements where not submit and the CS had cancelled the order itself. 2. My account has been flagged and I have received a warning, when will the Warning period be over and the Flag will be removed? Kindly reach out with answers to the above question." Their response was: "Thank you for reaching out to Fiverr Customer Support regarding the status of your account. After careful review, your account has been flagged due to location inconsistencies or other activities indicating a connection to violations of our Terms of Service. Consequently, your participation in Fiverr's level system is permanently restricted." Then I asked them: "that was not what I had asked. Kindly respond with answers to the 2 questions." Now, it's 5 days and I am yet to receive any response from the CS Team. @Kesha

My Fiverr account all gigs success score is 4. I have 203 total reviews. I got a minimum of 10 to 15 orders all with 5 stars and clients were happy. But my gig scores are not increasing. What can I do now?

As a seasoned Fiverr seller, I frequently encounter such situations. During the early stages of a gig on Fiverr, impressions and clicks exhibit certain behaviors. My advice is to remain active online, identify the most relevant keywords that potential clients may use to search for your services or even those used by your competitors. Craft an appealing description and utilize high-quality images or videos to showcase your gig. Seize small opportunities that arise, as they can significantly boost your gig's performance. Adhere to Fiverr's rules and maintain polite interactions with clients, even in challenging situations. By doing so, you will ultimately succeed. My assurance to you is genuine.

As a seasoned Fiverr seller, I frequently encounter such situations. During the early stages of a gig on Fiverr, impressions and clicks exhibit certain behaviors. My advice is to remain active online, identify the most relevant keywords that potential clients may use to search for your services or even those used by your competitors. Craft an appealing description and utilize high-quality images or videos to showcase your gig. Seize small opportunities that arise, as they can significantly boost your gig's performance. Adhere to Fiverr's rules and maintain polite interactions with clients, even in challenging situations. By doing so, you will ultimately succeed. My assurance to you is genuine.

Wow, I got my first order, congratulations to me. Toast to more to come. https://www.fiverr.com/lydia_studio222 http://www.fiverr.com/s/EG5e07

Editing the gig multiple times can negatively impact gig impressions.