Jump to content

Search the Community

Showing results for tags 'refund'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Welcome
    • News
    • Community Rules and Guidelines
    • Fiverr FAQ
    • New User Introductions!
  • General Discussion
    • Casual Conversations
    • Fiverr Stories
    • Super Bowl
    • COVID-19 Discussions
    • The Fiverr Experience
  • Fiverr Tips
    • Tips for Sellers
    • Tips for Buyers
  • Fiverr Questions
    • Fiverr Questions
  • Events
    • Ninetwentynine, the Fiverr Podcast
    • Webinars
  • Verticals
    • Fiverr Music & Audio
    • Logo Maker Sellers
    • Graphics & Design
    • Video & Animation
  • Product Feedback
    • Forum Feedback
    • Forum Update 2020
    • Fiverr Site Suggestions
    • Report a Bug
  • Fiverr Products
    • Fiverr Affiliates
    • Fiverr Select

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


About Me


Website


Location


Bio

Found 15 results

  1. A buyer refunded an order that was completed once, and since then the orders pending don't go into my fiverr wallet but go into the "cancelled" orders tab, even if the order is completed and the buyer paid. is there something I can do about it or did I just work for free and there's no way I can get the money? Here are 3 orders, the one that got cancelled and two others that are completed but considered cancelled after the first one.
  2. What should be my next steps if the seller refuses to cancel my order. I asked for an Illustration of a character jumping from one platform to the next and instead all I got was a drawing of the head. I tried asking the seller to cancel my order because it seems clear that they are not capable of work I am asking for, but they refused it.
  3. Hey! I explain this all in short. Recently, I work for a client and the first order is succesfully completed and he give me the best review he also send me his recorded video that how much he like the final result. Now he give me second order and client didn't explain properly what he wanted. I give him many different versions but he didn't like so I cancel the order and the second order funds is refund to buyer. But after day pass fiverr also give my first order money to the buyer which is already completed and I have 5 star rating. I don't know why this happen. Can anybody tell me about this?
  4. Sometimes client ask for to give him partial refund. But there is no way to do it. I think Fiverr should add this feature. What do you think?
  5. Hello, I had given an order of Affiliate link promotion last week, and he completed the promised clicks, so I got excited and accepted the work. But then in my link tracker, I found out that all the clicks came from same device, which means those are bot clicks. Can I now cancel the order and get the refund?
  6. hello, I was working with a client for her website and after some revisions, she went offline so i did complete the work depending on the feedback and marked the order delieverd. now it's been a month now and she is asking for refund but i worked hard for it for almost 7 days so i don't want her to take my work for free after a month. I am ready still ready to make changes but she just want the refund. What can i do in this situation? Is there any way she can claim the refund. i have already withdrawn the money to my bank but i am afraid. Please help
  7. Hello, In my opinion Fiverr is not caring enough about their sellers. I had a order and the buyer had made a mistake so he wanted to reorder. He contacted the Fiverr support to cancel it (wasnt at my mobile at this moment) and saw a message, that the order has been canceled by the Fiverr Support. Imagine I wouldve done already work for him? So Fiverr just comes and cancels it without asking me if everything is fine? Why does the feature to request to cancel an order on the Sellers and Buyers site exist then? I think this is outrageous. Without us this platform wouldnt exist and I think this is unfair. This is just my opinion on the topic, thanks. I didnt make a loss as I didnt start working on that order yet, but I dont want to know what happens if Fiverr just cancels a 30h job just because the buyer doesnt want it anymore, this is not how it should work.
  8. Hi to everyone, I received a refund from a canceled order and it is already visible on my Fiverr balance, I want to spend this money on my PayPal account, but the dashboard does not show me the balance to be able to withdraw it is a matter of time or other steps need to be taken ? Thanks in advance for your answers
  9. Thanks a million, Micha Kaufman 💌 Hi Authorities, Can you add a custom amount refund option? I have faced several issues where both agreed to refund custom amounts but there are no options to refund. For example, The buyer ordered a gig that has 50$ in pricing. After finishing the audit task, The seller noticed that the buyer have some pre-existing tasks and no need to work on them. So the seller decided to refund half/custom amount. But there is no option to refund the custom amount. So, this is the problem. If you guys add these features, It would be a great help for both buyers and sellers. Thanks again Imran
  10. Hello guys I really need your help here I order job from some seller here about build my Facebook and Instagram business page 5 days ago. I was suppose to be 3 day delivery, on this 3 days she work 30min that all just 30 min and ask to extend the time for 3 more days. Yesterday i talk with her and explain we need to progress and i will be really busy so told her i hope she will work. She do nothing. I talked to her today and ask what happened she say she was really sick and couldn't find time to do that, so today i say ok let's work today Facebook and Instagram logo and banner She said ok and until now more then half day she did none. What can i do in this situation?
  11. Hey everyone ! So i ordered custom Gig after long discussions of 2-3weeks finally i placed the order ,in the conversation i asked him about “EXTENSION” SELLER :what does that means , After that he delivered the custom GIG and it was “python script “ And Not A “Extension”And to setup Script it took more 2Weeks bcz sometimes I don’t have time and sometimes seller doesn’t have time After setting up Python Script i asked him “This is Not Extension “ It is Script” Seller : pay some extra “$” and i will make Script into Extension !! I paid again some $$ and it took him 4-5 days more after that to setup that extension more 1WEEK went and SELLER Is like This is Not possible to Make give Me Another Project i will manage your Money In that Project , I asked him What about Money that i paid for script, Bcz the script is Not Even working , Seller has Told me that he will fixed But it’s been 2 days he is Not Even replying To My Message (This whole Things Is about 2Months ) please suggest what should i do ,1) should i asked for Refund ? 2) leave 1 star ratting ? Please suggest
  12. Do I have a leg to stand on to ask for a refund when a seller has used illegal resources and nulled templates for my website? These Nulled websites contain malware and provides a threat to my clients website. He did not disclose this information to me before accepting the job. I cannot provide illegal work to my client therefore I need a refund in order to redevelop this website. I have sent a message to support but is this the best way to go about doing it? The seller has now blocked me.
  13. Hello. I am having a problem with a certain client. I run a rap group that sells opens, which are open spots on our songs and the people who purchases the gig can get themselves a credit in one of our songs. I had a client buy this option from me, and we went through everything where I made him a beat, recorded my vocals, and then received his vocals and mixed and mastered everything together. The song was complete, and I sent him the final copy of the file. He stated his satisfaction. He mentioned that it 'sounded sick' and that we 'killed it'. I uploaded the song and everything to YouTube and was just waiting for the Spotify upload to process before I did the final delivery. I noticed the YouTube like ratio was very high compared to what we would usually get, so I simply asked him if those likes were real or not. All he had to do was say no, but all of a sudden he starts acting very aggressive and tries cancelling the order because I was 'accusing' him of botting and being disrespectful. He started insulting me and implied that I was a racist, saying "Would you ask a white artist you were working with that?" I tried to explain that we had already done 99% of the work and now it was just the matter of waiting a few days for the upload to process. He then calls me 'broke as hell' for not cancelling the order and giving him a refund. He threatened to sue me if I didn't give him the money back and take down the song. He claimed that we were SCAMMING him even though he CLEARLY said that he was satisfied with the song and how it came out. The only reason he began to lash out and ask for a refund was because of one question where we just asked about the source of the likes. I already sent a ticket to support about this but I heard they aren't that good at responding so I thought I would ask for help here.
  14. Greetings, I got a buyer, (A buyer from UAE also a seller on Fiverr ), Said he wants 2 edited videos and both source files, I delivered them, and He rated them 5 stars. After 1 day he is now asking me to give his revenue back because He is unable to learn the basics of Aftereffects, so he cannot edit the source file. He is also offering me more projects in the future if I give his revenue back to him. What should I do now?...
  15. I just need some advice on something and desire to clarify some functions of this website since I am new. If I decide to cancel an order that I bought I will get a refund correct? Just as well I am not sure, but I have had some difficulties with communicating with a seller due to language complications. I'm not sure if I should just pull out because of this, we did at least work out what I was asking for and I believe we understand each other now. Yet it still just concerns me considering we have a hard time understanding each other. Any advice would be appreciated, Thank you.
×
×
  • Create New...