sunboatrecords

@manuelmarino You use Cubase. We are practically brothers 😄 Congrats on being featured!

The reason is that I prefer being the captain of my own boat. Here's a picture of that:

Do not attempt to do anything. This is considered manipulation. It is against the ToS and can bag you a warning. If you think that this review is so hurtful to your business, do not work with that client again. Cut your losses and move on.

I believe that you were too biased. The client was clearly an admirer of birds, and he merely tried to inform you that a hawk flew off in his area. He just made a spelling error. Now, not only did you miss out on making the big monies but also, the opportunity to watch a glorious hawk in flight.

I am sorry that you had such a negative experience in your beginning on Fiverr. You can fix this by bringing clients from elsewhere to purchase your gig here. You only have three reviews. If you receive, let's say, another 10 five-star reviews, your profile will look a lot different. Fiverr is one of the biggest marketplaces on the planet. It's not something that a freelancer can ignore. As for the rest, unfortunately, we have to learn some lessons the hard way. Best regards, Spyros.

Hello Mandy! As far as I know, there is no such thing. If the delivery is full and sound, it boosts your stats.

Congratulations on your new beginning. Please blur out usernames as posting them on the forum is not permitted. And some friendly advice: try to improve your English. You can use a tool like Grammarly or ChatGPT to help you. This will aid in providing a good experience for your clients. I am referring to: “Your website server so slow can faces many problem”. Good luck with this order and I wish you many more to come.

@deeba12345 The client may be oblivious to the fact that this is not permitted — especially, if they are brand new to the platform. You have to inform them that it is against the Terms of Service and ask them to continue the conversation or whatever business within the platform. If they insist, you can report them and move on with your life.

@visualstudios What is this sorcery?

Do you have an invitation for seller plus? A success manager can help you navigate whatever is holding you back.

@proshanto777, it is probably a coincidence. You may have received some negative private feedback at the same time. Since you are still able to promote your gig, things can't be that grim!

Your answer lies in this. Let them know what's going on and how things work on the platform. If everything fails, send a cancellation request and/or contact customer support. That would be a great feature. Also, consider joining Seller Plus if you are given the chance. The 'Request to Order' feature can save you all this headache.

It is slower over the holidays, so sellers that rely on volume can be affected considerably. But, if you have returning clients and your average per order is on the higher end, you will be fine.

There must be an option at the resolution center. It's on the bottom right of the order page. I have never used it, so I could be wrong.

@mtt_harrison, If you accept their cancellation request, you lose all that and the payment. On top of that, they may be able to leave a review, if you delivered the product. Try to negotiate with them. You have the right to decline the cancellation request, if the service was provided as promised. There is an option to provide a partial refund as well. In any case, try to discuss the project with your clients thoroughly before accepting an order (if possible). Alternatively, there is a feature called 'Request to Order' that is available to Seller Plus members. This turns direct orders off and requires buyers to talk to the seller before placing an order. I am one of the least experienced sellers when it comes to cancellations as I only have 1 in hundreds of orders but, I hope that this helps. Spyros.