sunboatrecords
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Posts
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Community Answers
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sunboatrecords's post in A client select my basic package but demanding a lot of extra work. How can I cancel this order without effecting my order completion rate was marked as the answer
You should send a cancellation request through the resolution center and open a ticket with customer support as well.
Take the time to explain what happened. Ask them whether they can cancel it for you and/or take this off your stats.
I've only had one cancellation in hundreds of orders. Make sure that your gigs do not invite such clients.
Is everything clear? Are you working for $5? Take a good look at the situation.
I am coming off of a 12-hour shift—I am off.
*Spyros Disappears*
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sunboatrecords's post in Is it important to be online? was marked as the answer
Let me channel my inner @vickieito and try to be helpful instead, as I see us being told off if we continue.
Dear @sofia2568, this topic has been discussed many many times. Staying online on Fiverr does not guarantee orders.
Please learn to use the forum's search function to find relevant topics.
Additionally, here are some resources to get you started on how Fiverr works:
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sunboatrecords's post in Gig Impressions going down was marked as the answer
@laura_studio22
Buyer requests are being rolled out. This is probably why you don't see them anymore. They are being replaced by buyer briefs. Turn on that option in the gig settings.
Other than that, you have to build your profile to be appealing to buyers. Get those reviews in. Utilize social media and local clients.
And also, avoid cancellations and prevent them with great communication before the order is in.
