vickieito

Ah, that sounds like a line that my husband and I would use on each other! We got married on Dec 17th and my husband's name is Jun (pronounced as "June," like his birth month). So I like to say, "In the midst of December, I have Jun." 🥰

Here's another example of a new seller who started last month (Jan 2023) in the highly competitive field of web design and still got 5 orders without buyer requests: This is the second example that I brought up, so it is possible for new sellers to get orders, even now.

It looks like your buyer's account was restricted because her profile can't be found. If her account was restricted, she can still access her account with some restrictions (so she can still be online). If she already closed and reviewed the other order she had, the other seller who she was buying from could still leave a review (so that would explain why she received another review). This won't affect you at all. You still have the on-time delivery, 5-star review, and any private review that she may have left you on your record.

@milladriaz20 - I agree with @michael_deals on this point. You are a graphic designer and your thumbnails are cut off on 3 of your gig thumbnails. Keep your thumbnails simple with less graphics and 2-5 words describing your services. Buyers only have a few moments to decide whether to click on your gig or not. They won't have time to read all of the text that you have. Use your thumbnails to show off your graphic design skills.

This isn't true - you don't need 2k clicks to get orders. I also have a new gig that is averaging less than 50 impressions a day and has very few clicks (like the OP, this is a 7-day view): Most of my gigs do not get over 2k impressions a week and I'm still doing well (averaging 300-700 impressions a week/gig).

Thanks, Yoav! Hopefully the webinar will address the points brought up by other sellers on this thread!

Hi @donnovan86 - To turn off notifications for reactions: 1. Click on the notification bell at the top of your screen and then "Notification Settings." 2. Click on "Mentions & My Content" and then uncheck all of the reactions notifications. 😊 I also disabled my inbox for private messaging and the status updates/replies. Currently, I only get notifications for people and content that I follow.

Hi @rabia_sabir, It's good to see you again! 😊 I really like how you outlined, in detail, how to effectively communicate with your buyers. I found out that good client-communication leads not only to happier buyers (and more orders) but as a seller, I'm much happier, too. I found out that much of my grief and "bad" buyer experiences were really my fault - I wasn't clearly communicating my boundaries, and as a result, buyers were walking all over me. Once I started sticking to my policies, setting boundaries, and clearly defining expectations, I didn't have as many "bad" buyer experiences. One thing I'd like to add to your list is to Take Action Fast. As soon as you realize there is a miscommunication, correct it immediately. It only gets worse if you allow it to persist. This means as soon as an order is placed, sellers should immediately review all of the buyer's order requirements and bring up any questions, request gig extras, or cancelations, and do it right then and there. The same holds true whenever the buyer mentions something that is not included in the scope of the order. Immediate action always makes the entire experience more smooth and painless.

Hi @licheng906, Here is the post that Fiverr made announcing that the Request to Order feature was available to all Seller Plus Premium members:

There's not much we can do after activating the "Get Brief" option from your gig page. If you have good visibility in search, you should be able to get briefs as well. You could try to play around with your minimum prices - I had zero briefs when my minimum was set to $50 (for 2 months), but I started to get many briefs when I raised my minimum price to $150. Other sellers have opposite experiences - they set it high and then found out they had more orders when they lowered the prices. There are new sellers and leveled sellers getting briefs, and then there are sellers of all levels who aren't getting briefs. It seems like everyone's experiences are different.

Perfect! I wanted to make sure you took care of that right away. I'm glad that you did! Here are a few more pointers for you: 1. I noticed that the only tag that pulls up significant results in search is "automation." So I'm not sure if you are using the best title, tags, and gig descriptions that will give your gig good visibility in search. When selecting your keyword tags, start typing words in search that you think buyers will use to find your services. As you type, a dropdown will appear showing the most common search terms that buyers are using. Use that as inspiration when you are selecting your keywords/tags. 2. Your entire title is not showing to your buyers so they will have to hover over your title to see it in its entirety. Consider shortening your title so that it can be seen just by looking at your gig card. Buyers only have a few seconds to decide whether they will click on your gig or not. 3. Your bio talks about what you can do, but try to tailor it to your customers - who are they and what are their pain points? And why are you the solution to their problems? The same thing can be applied to your gig description. Buyers aren't just interested in what you can do. They will be searching for gigs because they have specific problems, so the more you can show that you understand their issues and will solve their problems, the more likely they will be to buy your services. I found both your bio and gigs highly technical. This information can be moved to your FAQs so that you can use your bio and gig description to speak to your customers' hearts - if you were them, what would the gig description need to say to compel you to buy? 4. Try to utilize all allowable characters in your gig description to clearly describe what you are offering. The more value you can provide in this section, the better your visibility in search. 5. Utilize everything you can in your gig gallery. According to Fiverr, gig videos can increase user engagement by 40%. Gig videos, 3 images, and 2 PDFs can and should be used to showcase your abilities and everything that you have to offer. When I was a new seller, my gig gallery was the reason why buyers were placing orders when I didn't have many reviews. They would see my work samples and send me messages in my inbox saying that they saw my samples and new I could do what they were looking for.

I noticed that you are only offering to read the 1st chapter and this statement of yours may be turning away potential buyers: "The first chapter is the most important to capture your reader's attention, so I feel if your first chapter isn't up to par, why bother with the rest? (Sorry for being blunt...)." What if the first chapter is good? Will you read more than the first chapter? There are also several grammatical errors in your gig description which may turn away some authors, since you mention that you will make note of punctuation and spelling errors. I like your samples! Please add more via PDFs (you can add two PDFs to your gallery). When I was a new seller with few reviews, my portfolio was the reason for buyers placing orders. It gave me credibility because buyers could see what kind of work I could do for them. When your impressions are that low, it means your gig isn't seen as relevant. Check your title, tags, and gig descriptions to make sure it's relevant to the services you are offering. I also noticed you only have one gig image, so you can definitely add more samples to show your buyers what you can do.

I noticed that you are a Level 1 seller offering proofreading, editing, and writing services. Since I also offer writing services, I can tell you that there are briefs for proofreading, editing, and writing. As long as you have the "Get brief" option activated on your gig page, you will be notified if you are matched with a brief.

Asking other sellers (who are not your target buyers) to visit your gigs won't help you to grow your Fiverr gig rank. It'll only hurt your conversion rate because you will be getting visits from people who don't intend to buy. Instead, find out ways that you can reach your target buyers so that they will want to place an order from your gig. Look at other gigs on the marketplace in your vertical to see why they are getting sales and find out how you can show your buyers your Unique Selling Proposition (USP) and stand out from the crowd. You are in a competitive niche, but there are new sellers who are getting found and are getting orders, so it can be done.

This is what the Help Center says: https://www.fiverr.com/support/articles/360011028318-Managing-your-Gigs?segment=seller Your last delivery was a month ago, so this sudden drop in impressions may be because other sellers are delivering more orders and getting more positive feedback than you are in this same time period. This will rank them higher but you lower in search. The last review you received was also less than 5 stars, so the buyer may have given you a negative private review (which you'll never see - instead you'll see your impressions plummet). Negative private reviews can drop off your account in 90 days. The good news is, your impressions aren't zero, so even if you are getting 20-70 impressions a day, you are still getting shown to buyers. So update your gigs so that you can impress those buyers. Also, since the last review didn't give you 5 stars for "services as described," take a look at how you are describing your services versus what you actually are delivering.

Hi @jack113256, Welcome to Fiverr and the forum! I noticed that you have unapproved URL's in your gig descriptions, which can trigger a warning if not fixed immediately. You may share the following links: https://www.fiverr.com/support/articles/360010451397-Creating-a-Gig?segment=seller

Hi @shaonwebdesign, Welcome to the forum! I'm not sure if you would qualify for the Rising Talent badge since your last delivery was 12 months ago and the Rising Talent badge is reserved for new sellers with new gigs. It is also only given to a few, selected new sellers that are handpicked by Fiverr's editorial staff. These sellers are selected for having great potential, which seems to be connected with their years of experience that they mention in their bios (based on my observations). This allows new sellers to be on the first page, even without having any reviews or sales. However, this is a temporary badge, so once a certain number of impressions is received, the badge disappears. I never had the Rising Talent badge. However, I have had the Fiverr's Choice badge every month since April 2022 and this badge is awesome! I got this badge 5 months after I posted my first gig (so I was a Level 2 seller by then). This badge is not based on potential but on proven quality metrics such as order completion rates, on-time deliveries, responsiveness, buyer satisfaction, and delivery quality. As long as you keep successfully completing these orders, you can keep getting these Fiverr's Choice orders. I believe promotion stops when you are working on these orders because it's only when I close these orders that I get several new Fiverr's Choice Orders. I did cancel two Fiverr's Choice orders in September, but I still got more Fiverr's Choice orders in October (possibly because the cancelations were immediately followed by reorders from those two buyers). Those did affect my OCR in September but a few days later in October, the cancelation policy was changed so that those types of cancelations wouldn't affect sellers' order completion rates.

@yato_creative, I also want to add to this list - you are also in a highly competitive category competing against many sellers who have more reviews than you and are Level 1, Level 2, Pro, and Top-Rated sellers. I also see that you have 1 order in queue, so you are still getting orders. This is great and the kind of success that I think a lot of other new sellers would like to see and achieve. I think this is attitude is key to your success (and I can see this in your gig and customer reviews as well).

Hi @naeem6322 - your question really covers two major concerns facing any freelancer: 1. No orders = no income If you only focus on avoiding frustration, you aren't addressing the main problem, which is zero income. No matter how mindful you are (by following all 8 tips from that chatbot reply), that won't solve the underlying problem of not having money. This is a real problem, especially if you are supporting a family. So don't forget that while you are building a business, you also need to attend to the immediate needs of yourself and your family. It is okay to admit when you don't have enough income sources from your current business to get a more secure source of income, such as a job or multiple jobs. In fact, you should be exploring multiple sources of income so that you can still survive and cover your basic needs when times are slow in your Fiverr business. Business is dynamic and unfortunately, orders don't just grow exponentially - they ebb and flow with the demand for your services. Frustration often happens when you think that the path you're pursuing is the only way and the only answer (and you aren't addressing the real issue, which is to make money). The reality is, there are multiple ways to earn money without orders, and you shouldn't limit yourself just to freelancing or relying solely on orders. If you have zero orders and zero income, do what you can to get employment, side jobs, and extra cash. This will alleviate much of the frustrations that you have. 2. Avoiding frustration If you are comfortable financially, but are trying to grow your freelancing business (and feel frustrated that it isn't growing as fast as you'd like it), just know that you aren't alone - running a business is hard. Business-related frustrations are a little different than other frustrations that you might experience in your life. This is because business requires results, and if you aren't getting results, you're doing something wrong. In this sense, frustration is good, because it can motivate you to take the action you need to get your business in order. The only frustration that is bad is the frustration that leads to inaction. As a business owner, you have to be a problem solver. You aren't in business if you aren't making money, and if you aren't earning money, you're doing something wrong. The tricky part is finding out what you need to do, and then taking actions that will give you your desired results. Often this is done by trial and error to see what will work and what won't. Sometimes it requires that you change yourself, which isn't an easy thing to do. Solving problems is something you have to get good at because you'll be faced with problems every day as a business owner and you are the only one that can grow your business. No one can do it for you. This is often a lonely path and it can be very frustrating. I found out early on that I'm the limiting factor in my business, so I do get discourage with myself a lot. I find comfort in engaging with others on the forum, growing my knowledge and skills, and looking for ways to improve myself and my business. When I focus on what I can do, rather than what I can't, I feel most of my frustrations go away.

Hi @yato_creative! You are off to a great start with four, awesome reviews - and you only started last month! Most newbie sellers don't see that kind of success. Can you explain to the new sellers on the platform what you are doing to get orders? It's nice to see that new sellers still can get orders, without Buyer Requests, and even if they joined Fiverr last month.

I've only signed NDAs for my beta reading gigs because authors are sharing their unpublished work with me. If you are creating the work for the buyers (i.e., designs and videos), normally Fiverr's Intellectual Property and Copyrights allows all creative work to be owned by the buyer once the order is delivered (they bought it, so you don't have any right to share that work with others). This is true unless you are selling a pre-made design or downloadable and you clearly state that the same file is being sold to others.

From your gig page, make sure Live Portfolio is on for your gig: Then, when you deliver, you upload a file and select that file as your gallery sample: The last step is up to the buyer: if they leave a written public review AND check the box giving their approval to use the image (it asks if it's okay to include the delivery with their review), the image will be added to your live portfolio.

Hi @bibimemoona, The purpose of the forum isn't to get badges …it's to have meaningful conversations with others. There are no benefit to getting badges - I still had the 5-posts-a-day limit after I got the highest badge on the forum (Grand Master). There is also no connection between forum badges and how well your Fiverr business does. I noticed the people who focus on forum badges tend to get violations/warnings for misconduct and may not be liked by others because they are "serial likers" who don't contribute meaningful conversations to the forum. They are getting badges for the sake of getting badges. Instead of focusing on badges, try to make each post you make meaningful and helpful to others. Then, over time, you will naturally gain more badges.

My first top client was approved within 3 weeks. The last two that I submitted have been pending since August 2022.

Hi @licheng906! It was announced on the Seller Plus forum (which should be visible to you if you are on the forum and a Seller Plus member).