Jump to content

visualstudios

Seller Plus Member
  • Posts

    5,653
  • Joined

Everything posted by visualstudios

  1. Yes, there are stats that affect the search results - but those are stats that any seller is already trying to keep as high as possible anyway. Fiverr already rewards/punishes based on those metrics for deciding seller levels. What I mean is that there's no point to keep talking about "gig rank" when there's no specific actions you can or should take on that and there's a large randomness factor to it anyway. As a seller, there's nothing to do or worry about. Just keep your stats at 100%, but that's not a very useful tip.
  2. Big oof. They really should reword that. Rank is just a poor word choice. They clearly mean your position in the search results can and does change according to the algorithm and your account stats, but that's dynamic and involves gig rotation. Using the work "rank" is misleading, it implies you can achieve a certain fixed position, and retain it for as long as you can keep your stats and your competition not improve theirs. That's not the case. There's a big element of randomness to it - at least from a seller's point of view, since the search algorithm ranking criteria is private. People worrying about "gig rank" leads to what you see here everyday. They got rotated in, got a bunch of orders and good reviews, think they "ranked" their gig and then complain they are getting no impressions. They don't understand that happens to literally everyone periodically, because there's no fixed "gig rank". There's no steps you can take to ensure you're on the first page. "First place in Gig rank" is not equal to "most reviews with best average score", or "Best private feedback" or "Most $ made in 30 days" or "most orders delivered in 6 months". Those would be metrics that make sense if you'e Fiverr trying to show clients the "best gigs". But they are not what decides the "rank". "First place in Gig rank" is equal to... nothing in specific, it's impossible to tell. There are certain gigs appearing first in the "rank" that I guarantee are not even in top 10% of any of those metrics. So it's really pointless to talk about "ranking your gig".
  3. They just don't understand that there is no "gig rank". I don't even know where this talk about "gig rank" started, as if there is some leaderboard for gigs that you can climb. It doesn't exist. So it makes no sense to even talk about "ranking a gig". Ranking a gig in what ladder, exactly? They don't understand the algorithm. They need to take the red pill - It's not the spoon that bends, it is only you.
  4. Tim has no idea what he's talking about btw. It's just a bunch of misleading statements. The OP is correct.
  5. It's a manual process, they choose who to promote to TRS. The fact that you call it "batch" instead of "badge" does not play in your favor.
  6. I'm in Europe, and 90% of my clients are not. It doesn't matter where you are, that's the point of remote work. What matters is where the clients are. And the official numbers are very expressive, US clients alone represent more than 50% of the sales volume of the platform. The target is clear. And that's why English is so important, and why it will make or break most of the profiles. I think your main challenge is your field of work - photo restoration and background removal are extremely saturated and command bottom of the barrel pricing. They are dominated by sellers from cheap countries and it's hard to compete because it's such a simple mechanical task they can do it just fine, so you can't get away with charging more for "being better". Translation is also a somewhat fixed price field where long term, on-going relationships and past reviews are what matters. Since it's very difficult to show a portfolio that stands out (it's just text in two languages) it's very hard to break into it. Besides, I don't think Fiverr works very well for translation work. I think most professional translators are looking for retainer work, recurring monthly contracts paid on a fixed date, and that's something Fiverr's platform does not offer. Translation is a volume job, translators would prefer to be working on long material vs a bunch of small projects, since it's generally paid by the word, or at least per hour. Fiverr is not made for this, unfortunately.
  7. You have to offer something better than the competition. Just going at it by price there's no chance, way too many people selling at $5 already.
  8. I had a client asked me on a call what my religion was, and was pretty insistent on a particular one, and it wasn't the one that springs to mind immediately. When I didn't play ball with that, he just ended the call and that was that. Very weird. Only happened once though, and I have done videos for several church events in the US, for example, where they never asked anything related to that.
  9. Do it for the success manager. It's worth the price just to not have to deal with CS ever again, tbh. The rest of the perks are meh, specially if you're already TRS or PRO, but having a direct, personal point of contact with Fiverr is a must.
  10. You should really try to get to a point where you have enough liquidity (cash on the side) to be able to wait for payment clearances. I get what you're saying, but right now not having it is costing you 13.6%. It's not a very good business decision long term. Specially given you're getting consistently good yearly revenue, it's way more difficult in the beginning when money is tight.
  11. Just thought of another reason - tax purposes. The money is pretty much invisible for any government (except maybe the US/Israel, I guess?) until it hits your PayPal /bank account. If you keep the money on Fiverr, you don't have to pay taxes on it until you withdraw it, and it's perfectly safe. Sure, these may be edge cases, but there may be reasons to want to withdraw partially.
  12. Not really. The buyer can "held you hostage" by not leaving a review. If you tried to play a fast one and not deliver what you promised, you would be hit with a 1 star review. I feel perfectly safe as a buyer because the power is on my side in the review process.
  13. There's a slight caveat to this. If you spend funds that are already on Fiverr, you don't need to pay processing fees.
  14. That's meksell talk. Buyer requests are generally worthless for successful sellers.
  15. I'm not demanding to regulate anything. My opinions are not binding anyway, and regardless, I fully support free markets. I can still have my opinions on things though. I can see a free market working and not agree with how it works. That doesn't mean I want to regulate it. People are free to do whatever they want, I'm free to disagree and say so. It's all good. Voice over artists are generally not a problem in my view anyway, this "rights" thing is a minor point. They do provide an honest and useful service. There are certain... categories of services, let's say, that I do think have no place on Fiverr, because they are a scam by definition. Still, not demanding they get all banned (even though they really should).
  16. Yeah, I get it, it's all about optics. Fiverr thinks it looks better to just show 5 stars across the board, and heavily penalize those who can't keep up with that. They are probably right in a business sense - but it's just not really fair on honest working people. Having an average review of 4.5 or 4.3 shouldn't mean demotion and basically killing your profile. That should be a good average. At least let the buyers decide. You'll already be at a disadvantage if your average is 4.5 instead of 5.0 in terms of looking appealing to buyers. That on top of that you are also demoted? Come on. And this is particularly bad for high ticket low volume sellers. If you sell 100 gigs a month for $10, sure, you get the average. But if you sell just one for $1000 per month, you're making the same money, you're making Fiverr the same money, but a single bad review can nuke you. Highly risky. This is my case, I rarely do more than 10 orders a month, they're just big. A single review has a lot of impact on my profile, even though I have, with less than 200 reviews, made Fiverr more money than a lot of sellers with thousands of reviews. If you're selling several gigs a day, then yes, a 4.3 review is not a big deal. But if you're selling a couple a month, it's bad. And selling a couple a month doesn't mean you're not a successful seller. What matters (both for you and specially for Fiverr) is how much money you're making, not how many gigs you sell.
  17. But Fiverr is not the industry. The film industry had a bunch of rules, syndicates, unions, etc. None of that applies to Fiverr. Fiverr is its own industry.
  18. Oh, that's a different discussion. A single 4.3 review amidst a bunch of 5 star reviews is not a catastrophe. However, 4.3, according to Fiverr, is bad. Of course you can get a way with a couple of bad reviews if you have a ton of good ones to compensate. But that doesn't mean they cease to be bad. 4.3 may not be "very bad", but it's bad. Anything under the threshold is bad, by definition. If a rating is not "bad", then I can get only that rating, repeatedly, and it won't harm my business. Since getting 4.3 reviews repeatedly would definitely harm my business, they are bad reviews. In addition, you just confirmed that "if you're getting a lot of 4.3 reviews you're doing something wrong". That's the point, shouldn't be the case. 4.3 should be perfectly fine. The best movies, games, albums, etc. of all time don't get 4.7 average ratings on imdb, metacritic, etc. The system on Fiverr is skewed heavily towards the top end. Any honest, natural review system should follow a normal curve - more hits in the middle, less hits in the extremities. Because come on, almost nobody is perfect, and almost nobody is absolutely horrid. 5 means perfect. 1 means the worst possible. Most reviews should fall in the middle. At the very least, 1 star reviews and 5 star reviews should be equally common, since they are the extremes. But what do you see? I don't have data, but I would say at least 80% of all reviews in the platform are 5 stars. What?
  19. That was not my point though. Since a 4.7 average review is the threshold, any review under 4.7 is negative. Think about it - if you only got 4.3 star reviews, and none others, what would that do to your account? That means 4.3 is bad. If 4.3 was good, you could get only 4.3 reviews in all your orders and be fine. And that's the way it should be, an average score of 4.3 should be more than respectable. But it isn't, and that's the problem. Besides, in a marketplace where the competition all has 5 star reviews average, anything under is objectively bad.
  20. In the real world, yes. In Fiverr, unfortunately, the review system is extremely skewed. The threshold for level demotion is 4.7, so anything under that is objectively a bad review according to Fiverr. That's the problem. I would expect any normal marketplace to hover around the 3.5-4 star in terms of average reviews. On Fiverr, any average rating under 4.7 or so is a death sentence. Thousands upon thousands of sellers with 5, 4.9, 4.8 average reviews, with hundreds of reviews. That's not normal. The reviews should follow a gaussian curve. They clearly don't, they are extremely top heavy.
×
×
  • Create New...