We’ve updated the criteria for sellers to be eligible for the Zoom feature in the inbox. In addition to maintaining a Seller Level of 1 or higher, sellers must have an average selling price of $50 or more to qualify.
*Note that this change does not apply to buyers from Fiverr Pro and Fiverr Select, who will still be able to use the Zoom feature regardless of a seller's average selling price.
We appreciate your understanding and invite you to read more about the Zoom call feature here.