donnovan86

If you buy a forbidden drug via a platform and the platform doesn't allow that, but the seller sells it without their consent, it's the seller at fault, not the platform. They should ban him if he was selling something illegally. Regardless, I don't understand why you would buy a subscription through Fiverr, clearly that seller was using a shady method to acquire cheaper prices. So I don't get it.. Most likely the subscription provider doesn't allow reselling like this, so it's a very shady thing to do. Whenever something seems too good to be true.. it most likely is. Hope you will get your $$ back, and the lesson learned here is that you should stick to a service provider and not a third party for any subscription. If I understood your situation correctly, that is.

A massage in December sounds nice, especially with how much pressure we had this year. Leaving jokes aside, this is vacation season so obviously people aren't as interested in buying services for their business, they spend more on presents. There are still active buyers on the platform.

Browse the forum, there are already a TON of topics on this. Asking people to waste their time and elaborate things for free is not that appealing, especially when the information is already here. If you can't bother searching, you can't expect someone to spend their time writing everything for you.

Subscribing to a service via Fiverr most likely means the seller offering such a service is manipulating the system in some way to get that subscription cheaper, so they might be breaking the rules of that platform. So it certainly sounds shady, if you want a service you can easily subscribe to it. Using a third party to get a better deal is... let's say less than ideal. So I agree with the sentiment.

Even then, you can't possibly know if a vetted buyer might enjoy the result or leave your expected number of stars. But I will agree, request to order does sound very good, but it depends on the niche. For writers in particular, it's not alwasy a great option. It does go well for those that take fewer, yet larger orders. I have request to order, but I only used it on one gig and it did scare off a lot of bad buyers, but also pretty much everyone else as well. So at least from my experience, it depends on the niche and what you offer. Because in some cases, request to order might do more harm than good. Yet as it was said, you need to find a way to stop those unwanted buyers and this might help.

They are very bad. That's why if someone wants an AI check, I ask them what tool they trust and use that one. The reality is that I had the same text seen as both human and AI by different tools, so it's not something you can trust. And since it's AI searching for AI patterns, it's not like you can trust it.

1 in 20 is a lot, should be 0 out of 20. There shouldn't be any mistakes. But again, to my point, people randomly leave reviews. It's been an issue on Fiverr for a very long time. It's not something new and I don't attribute this to the new system. The fact that this new system shows even more so how random some people leave reviews doesn't surprise me. It's been like that for a long time and it will continue in that vein. Fiverr can't force people to pay attention to what review they leave. And they won't change reviews if they were left by mistake either, my point with that 1 star review I mentioned. It is what it is, as far as I am concerned the new review system can be improved by removing the emojis and maybe redoing the 1-5 scale from very bad to very good, excellent does make people think twice and that might be the reason why some reviews are 4 or 4.5 stars with excellent text about the seller. Or again, people just rate randomly. Again, buyers can see the review score so.. I don't understand where is a mistake being made, since they willingly pressed Publish for their review and saw their score before pressing that button.

Well, one of my bad reviews is a person who clearly wrote good job and told me the work was great, yet he left 1 star. It was not a $5 order, it was a $50 order. Doesn't matter, he randomly left stars, which supports what I said above. Multiple 4 star reviews are from people that did the same mistake you and others are saying regarding this new system, they thought they gave 5 and everything was fine. Again, randomly pressing buttons. Multiple 3 star reviews saying: it's fine, he already published it, but he was expecting $100 worth of work in a $5-$10 article and stuff that was never included in the gig anyway. In the grand scheme of things it doesn't matter, but it's very frustrating to encounter these issues nonetheless. Having the same issues happen with this new system doesn't surprise me, because it was already happening in the past. I think what buyers misunderstand are those options under the emoji. But as I said, how can you say it was a mistake when you clearly see the review score at the end.. That's what I don't understand. It's either negligence or people willingly rate sellers like that. I get it one or two people might make a mistake, but so many cases.. come on. I am not saying this system is perfect, I am not a fan of emojis on a professional platform. But disregarding that, a buyer still gets to see the review score before publishing. So I just don't understand these "seemingly" mistakes. Because as a buyer, you see the exact review score before you press Publish for your review.

There's no way to get fast work. Also, the type of service you offer has a ton of competition, and it's not really unique. A lot of people offer the same thing you do, and some have a ton of reviews.

Not in your case. I tend to deal with a lot of volume work, and I can tell you for a fact buyers tend to rate randomly. It might not always be the case, but they definitely do in a lot of situations. I mean, they just have to press 2 emoticons. The stuff under those emoticons doesn't influence their rating. But I assume some buyers are confused and they think that also affects the rating, which Kesha said it clearly doesn't. And again, you can see the review score at the end before you publish it. So willingly or unwillingly, buyers agree with the review they are sharing, and they see the score. That's why I think people randomly place stars, and the emoticons maybe started confusing them even more. If a person is careful when rating, they would see the review score they are publishing, right? It goes back to what I said, from my personal experience I know a lot of people rate randomly. They just get the work and move on. Some buyers take the review process very seriously, but there are many others that don't.. again I know that for a fact from my personal experience. And I had $5, I had $200 orders, so pricing doesn't factor in as much.

I think the problem here is a lot of buyers just randomly press buttons. I know from my experience they do, and this new system most likely caught people offguard, they didn't understand or care, didn't study anything, didn't see the 4 stars at the end, as you saw Fiverr automatically shows the review score before you post. So buyers definitely know what they are rating you. Whether they care or not, that's another thing. Obviously if you ask any buyer, they say it's Fiverr's fault. But again, as I said, how can you state that when Fiverr clearly shows you the review score before you press Post Review.... It's not like they change it once you post it. You can clearly see what review score you are posting as a buyer and by writing the review and pressing Post, you agree to it.

I am in that 10k+ review club with one of my gigs. Since all those reviews were accumulated due to lots of blood, sweat and tears, they are valid reviews. You can't just dismiss them because others chose to either go for a lower price, less orders approach. I respect that, but you can't ignore either side of the coin. That's why I think it's tough for Fiverr to try and equate those older reviews to the new system. But hey, they went from up/down to 5 stars, that was a huge leap. Although people are barking at the wrong tree here. Fiverr buyers can actually see what the review score is before they press Publish. So there are 3 things here: They don't care and randomly press emoticons They rush to press stars, see the review score and press publish. They knowingly choose to write that review and score you like that. I get it there can be mistakes but come on... if they show the review score BEFORE PRESSING PUBLISH, how can people say buyers are misguided to press stars and 4 star reviews are a mistake, when they clearly chose that. Even if they made a mistake, they can revert and not press publish so... I think the problem stems from buyers rushing or not caring. If they wouldn't show the review score before publishing the review I would understand, but a buyer can see that so.. I still believe a lot of buyers randomly rate people, speaking from my own experience here.

Well once the testing is over, most likely the new system becomes the norm, with a few changes that they noticed they should do after seeing any testing results. So.. I wouldn't rush. It's the end of the year now so.. most likely the new system will be used starting with January. I don't see developers rushing to finish stuff during the holidays when most people are free anyway.

What's interesting is that people can see the number of stars before they press Publish. So most likely what happened is your client placed stars by mistake and didn't realize it, as it does happen sometimes. But as far as I saw, they show you the final rating before you publish it (as a buyer). That's sad to hear.. but I can understand. There are lots of new metrics, things like reviews for canceled orders, etc. All of that is very stressful to deal with, and I didn't even talk about private reviews where we have no idea what buyers say, nor do we receive any feedback, we just see orders and messages slowing down..

Aside from learning from others, nothing. You won't receive orders, nor will you find clients.

Ah, yes, the beauty of AI replies. When you don't have any insight but want those forum badges.... Leaving that aside, asking for a sample can be helpful, but the problem here is that a lot of so called writers ask genuine writers for samples and guess what, they steal those samples and share them as their own. I had that happen to me so many times, to the point where I can easily figure them out, since those people just ask for samples without saying what they want, what they need or anything similar. I am fine with people asking for samples, but I am not ok with thieves that steal your samples or even worse, publish them. I learned that the hard way when I saw my samples published by people who "seemingly" wanted to see how I write. Yet they were thieves trying to steal my content and make a profit from it. So yeah, it's a double-edged sword.

Most people don't, unfortunately. The worst situation is when you have a lower price. As you raise your prices, people become more focused on reading and performing their due dilligence, which means they read your description, check packages, etc. As I said earlier, once a buyer sees the order requirements, the order is already being placed.. we should have a pop up where people agree they read the gig description and agree to the terms stated by the seller. Other than that honestly, there's nothing we can do other than stuff our gig description or gig packages with info, and as you said, that's limited by a certain word count.

Well those won't go away, these public review changes will be on top of the existing stuff.

That's the reason why they are changing things. They are making it a bit harder for people to obtain 5 star reviews. That will potentially make it easier for buyers, so there is a focus here on streamlining the buyer experience. However a lot of sellers are disappointed that it's all at their expense and in some cases they might have an unfair number of stars, even if the buyer really liked how they worked.

Ideally, I would recommend to have all the necessary info in the gig description. By the time they get to the gig requirements, that means they already placed the order, so it's a mess. I try to share all the info either in the gig description, gig package info, anywhere I can to ensure people read. But even then, you will have situations when buyers just order expecting you to be an expert in anything, as you said in your own message, you don't offer screaming but they expect that. So, you can only do so much.

If there's no activity within 5 minutes, Fiverr automatically shows you as offline. Also, people, stop trying to find ways to cheat the system. Fiverr won't offer any benefit if you are online.

Well people that were banned.. they aren't really here to share their experience. The 90 days have not passed yet, so I guess you have to wait at least for a while.

Aside from what @uk1000 already told you, it's a good idea to visit https://www.fiverr.com/levels as well. Here you can see how many gigs you can publish based on the seller level, along with other perks you get as you level up.

Either there won't be any reply, or we are left with the obvious thing... from what I see in search results, there's no priority or anything showing that sellers with a video receive any type of boost. I assume that if people see an account featuring a profile video, they click on it. But it doesn't seem you will receive any kind of boost. I never had a video on my profile and it doesn't seem that Fiverr has dismissed my profile or pushed others that do have a video. So, I hope they won't enforce people to have a video, that's not my cup of tea and I would rather not be forced to have one. For the time being, I see Kesha's post as an encouragement and not anything mandatory. And I do hope it stays like that, because not everyone wants to have a profile video, not everyone is comfortable in front of a camera or wants to have a profile video.

The way you worded this makes it seem like a jedi trick. Regardless, there's no manual autoresponse. There's just an automated response system, but you still have to reply manually, since the automatic reply doesn't count as an interaction with your customer.