marmoto313

Can you tell me where my money is? I only see €00.00

Hello, I don't know if the platform allows this type of sale or not, in which case I should ask the seller for explanations. What the platform cannot do is retain the money from the buyer, it should return it, as stated in one of its messages that it had been returned to the buyer, being totally uncertain as demonstrated in various messages to Fiverr. Anyway, thanks for the comments and interest shown. All the best

The product is purchased from Fiverr, as stated on my purchase invoice. The Fivberr company is supposed to be vigilant against any strange case of any seller. If this is the case, Fiverr is responsible and not the buyer (me). Fiverr is not the one to keep the buyer's money if the product has been canceled and clearly says that a refund has been made, when it is NOT true. Neither in credits, nor in my Paypal, therefore he LIES blatantly.

The product is purchased from Fiverr, as stated on my purchase invoice. The Fivberr company is supposed to be vigilant against any strange case of any seller. If this is the case, Fiverr is responsible and not the buyer (me). Fiverr is not the one to keep the buyer's money if the product has been canceled and clearly says that a refund has been made, when it is NOT true. Neither in credits, nor in my Paypal, therefore he LIES blatantly.

Let's see how I explain it to you. Fiverr says he gave me a refund, the refund does NOT appear in my credits or in my payment operator (Paypal). For all this I make a claim to Paypal, they say that nothing has NEVER been refunded to my Paypal account, therefore if I do not have the money it is not very difficult to know who has it.

Apparently you haven't read the attachment to my first post, or you haven't understood it. Fiverr has NEVER refunded me the amount.

Hello, if you want to look at the ticket it is this #10793899, created on December 10. If you want, you can read it or pass it on to the corresponding team to analyze it. I won't open another ticket to repeat everything again and not solve anything. Greetings and thanks for the interest

And if I bought the cocaine at your house (Fiverr) , is it my fault or yours for letting in a prohibited substance?

I've been taking screenshots for 4 days and there's no way. Finally the case is considered solved. They are great!!!

Sorry, but I use Google Translator, I don't know English. 1º If it is not allowed on Fiverr, why do I have the purchase invoice in the name of Fiverr? 2nd The seller referred me to the Fiverr page to make the payment and it was made through Paypal. 3º Fiverr lies by sending a message to the seller that a refund has been sent to me for the order (FALSE), I have evidence from my payment provider (PAYPAL) that no refund has been issued. 4º If it is a product that is not allowed, it is Fiverr's fault for not being vigilant and not the buyer's. They are responsible for the page. 5º When I ask where my money is, absolute silence. I repeat, everything is in the attached file

In the attached file everything is detailed, including the website I am referring to.

Hello everyone, I have had a very bad experience with Fiverr and I would never buy anything on this page in my life. I will briefly summarize it for you. I bought a subscription to a website, I filed a claim with Paypal. Fiverr withdraws the money from the website where I had purchased the subscription and they blocked it because Fiverr told them that they had refunded the purchase amount (FALSE). Fiverr accuses Paypal of having the money (FALSE). Summary, Fiver keeps my money and I am left without my subscription and without money. What scoundrels. I leave you the entire conversation so that you realize that in 4 days they have NOT solved anything because they are NOT interested. Sorry for the chatter but I'm pretty hot with these scoundrels. Be careful with these people. Order #FO21728CB3786 – Fiverr Help Center.pdf

Hello, thanks for answering. Of course, I have contacted them but they do not respond. Totally disappointed. Fiverr Customer Support - Ticket #10793899

I will never buy from Fiverr again. I have a product canceled since 11-25-2023 and I have not received a refund of the amount. Very bad experience order #FO21728CB3786