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newsmike

Seller Plus Member
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Everything posted by newsmike

  1. Just click "I got what I need" and erase the text then type anything you like. Either box will work. You get to edit the text then send.
  2. Not sure what you are referring to. I have always supported 20% on tips (actually, the concept of tipping makes no sense in the freelance world), for the very reason of abuse, via the "do the job for $5 and I'll tip you $3200" scam. I was referring to the fact that they tell you there is a problem, but SM can't give you specifics.
  3. @williambryan392 Very eloquently stated, and really on point analysis. As I read through two thoughts jumped to the front of my mind. How much of this anger not only over the fix, but in how badly the system is broken in the first place is because of Fiverr's lack of transparency. It has never sat well with me that despite the fact that I pay Fiverr in at least 3 different ways (commission, SP and PG) that there is data specifically reflecting my work and my business, which is being withheld...and for no good reason. These are not nuclear secrets, they are business insights, which we pay to aggregate, but are, as @visualstudios suggests, kept at arm's length when it comes to trust, transparency and access to vital data which could help our businesses. Who has had their SM say, "Yes, there is an issue, but I can't tell you what the problem is?" Then why bother. That's like an argument with a spouse where one says, "I shouldn't have to tell you what's wrong, you should just know." The second point is that Fiverr always seems to focus on fixing the 935th most important problem they have. As in this rework of ratings, is this a worse problem that the telegram scams, the contact me offsite scams, the "English Fluent" scams, the verify your account with a credit card scams and the thousands of others who give Fiverr it's public black eye? They continue to turn a blind eye to entire legions of scammers who fake every aspect of their profiles. The sellers who plagiarize, use fake profile pics, VPN's and ChatGPT to deliver their "expart" services, all while claiming fluency in 12 languages. It literally seems as if Fiverr wants to continue to run their nice fancy restaurant, never noticing the meth lab in the kitchen.
  4. I'm surprised at you. Do you really expect Fiverr to divert resources away from project "smiley face rating" to stop credit card theft? Harrumph.
  5. I realize that the transcript has been posted, but here's the video from Tel Aviv:
  6. At this point the most transparent thing Fiverr could do is issue a statement that says, "We're doing this because we want to, there is nothing you can do to change it, so either accept it, or flake right off." That would at least be honest.
  7. Dear, {insert name here} Thank you for your comments and suggestions, we value your input and will pass it along to the customer satisfaction team, who will bulk delete it within 4-6 weeks. Fiverr Success Team
  8. Does Fiverr realize that their most successful sellers are about 5 minutes away from this?
  9. But the last thing one wants to be for a repeat buyer is a desperate, nagging "please rate my work" experience. They want to cut 'n run, which is a giant thumbs up.
  10. Yep. The people who come up with these policies most likely grab the same Starbucks Caramel Macchiato every morning because they love their favorite, usual drink. You think there's any chance they log on to the website on the receipt and review the experience 365 times per year? The ignorance of actual marketing research and practices is stunning.
  11. Anyone have a guess as to how it impacts the ratings for sellers who have lots of repeat buyers who are there every week, or month, who send you "the usual", then grab it and go, not bothering with leaving a review as that gets old after a few times? Repeat buyers was a big thing a while back, but I wonder if not leaving a review is now taken as a negative sign.
  12. Why did @vhskid assume that cockroaches meant people from developing countries? Kinda racist.
  13. Isn't @visualstudios entitled to his own custom set of facts, just as you are?
  14. Yes, I got it. I was rather asking if the "promoted" flag was visible in inbox, as well as on an order. I quit using it months ago and couldn't remember Thanks!
  15. If they purchase, yes, does this apply if they simply message you?
  16. Did they place an order? Otherwise how would you know they clicked on your promoted gig?
  17. Yes, absolutely. Probably much more likely than an intentional destructive move, we are probably dealing with the unintended consequences of decisions made by people who don't sell anything, have never marketed anything and certainly don't know how to construct an algorithm. I think it just feels like they are trying to destroy higher priced gigs, when they are more than likely simply incompetent.
  18. Yes, in Fiverrthink, Lamborghini is regarded as a lousy car because they only make 600 of each model, and why Formula 1 racing should switch to the very popular Toyota Camry.
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