Buyer orders and doesn't respond.

[homebrew_dude]

Yesterday, a client out of nowhere without messaging me at all, bought the 200$ package from me, which without going too deep into it, requires me to ship the final product. The time was around 3 PM for him, and I answered immediately. I nudged him both on the order page and the messaging page, and while he has good buyer reviews from others, he hasn't said anything yet, and I need some information so I can get started on the order. The order timer has not started yet, because there was no information. What should I do here? I don't want to lose a potential client, but I also don't want to spend time and money on something I don't need to.

[j6nyc6]

On 11/18/2021 at 1:24 PM, akib0079 said:

On 11/18/2021 at 1:24 PM, akib0079 said:

If you left the order how it is right now, It will be effecting your response rate..

 

If the order hasn't started (timer) it will not effect anything

[md_efaz]

wait for the buyer else visit the resolution center. 

[sadekmiah30]

wait until reply or use Resolution Center option on order page.

[habibur_pro24]

weating for buyer response. thank you 

[zahidhasan914]

Very informative issue

[kausaralamvip]

wait for requirement

[md_efaz]

Wait for buyer.

[rakibul_lr]

you should wait for the requirements

[kaemon25]

very annoying

[rakibulhasanacc]

Since the order timer has not started yet so you can wait and send a reminder from order page.

[zuhaibsehar]

Waiting For Buyer Response If Not Responding Then talk with customer support about this.

[jigraphicexpert]

Wait for few time and then cancel the order

[seopoli]

Please talk with customer support about this, 

[blazescot]

This thread has been very insightful.

[anisocialmarket]

talk with customer support about this, good luck

[bird3025]

I got Lots Of Idea Thanks All.

[raselahmed666]

There are some buyers who response late. Please wait for the client to reply

[dianaparkar]

I think, you need to wait for the client to reply.   Cancellation will affect the stats.    

[manabendra7]

Should wait for buyer response. If it takes longer time than contact support..  

[davedaniel365]

akib0079 IS RIGHT

[Guest noobiwriter]

As a good seller, it is your responsibility to contact and discuss about the gig.

you should send a simple and explained message to discuss about the gig. Or if it is possible, send them a sample of your work. He/She may have ordered from other seller too, that may be a reason of not responding to your messages.

 

Hope You do well on fiverr.

[Guest maria_farzana]

this happened to me a lot of time. 😔

[john_creatives_]

I have learned from all the comments. 
Thanks to all that has left a coment

[rawque_gulia]

20 hours ago, adobe_rakib said:

Per day send 10 buyer request. Thank you so much 

Seriously man?! Do you even know what you're writing. At least, read the topic first.

[olyasr]

Basically, you have only 2 ways: 1) Order is not started yet - you can wait until he replies 2) Cancel this order. But don't start to work until the order is started, because buyer can cancel it from his end and you will simply lose your time