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Buyer orders and doesn't respond.



Yesterday, a client out of nowhere without messaging me at all, bought the 200$ package from me, which without going too deep into it, requires me to ship the final product. The time was around 3 PM for him, and I answered immediately. I nudged him both on the order page and the messaging page, and while he has good buyer reviews from others, he hasn't said anything yet, and I need some information so I can get started on the order. The order timer has not started yet, because there was no information. What should I do here? I don't want to lose a potential client, but I also don't want to spend time and money on something I don't need to.

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