Jump to content

Got an Invitation to participate in a call with Fiverr ☎️


nikavoice

Recommended Posts

Jello! 🍍

I just wanted to give a quick update.

So, today I had a lovely ☎️ chat with not one but two Fiverr Staff Members.

  • Product Guy
  • Voice of Customer Specialist

Very friendly people. Very Professional, and funny too. 😄

They listened.

They understand.

They asked for my feedback on certain things etc. Can’t spill too much of the beans.

We chatted for a little over 30 mins or so.

Straight off the bat… There are BIG changes coming to the VO category. 🎉

@zeus777 re: Cancellation, they are VERY aware of the cancellation policy and how it affects its Sellers. I expressed my concerns about this candidly. The feedback I received was great, I can tell you Fiverr is not oblivious to this issue. No idea when they will make the necessary changes!

@psychicbunny re: Feedback Modification form!

This feature was removed due to abuse by users. 😣

However, I shared some positives as to why they shouldn’t totally give up on it. 😁 They took my ideas into consideration.

The Product Guy did say there was a possibility of it coming back with (tweaks).

No promises tho!

It depends on a myriad of reasons. :woman_shrugging:t4:

Keep ya fingers and toes crossed.

fingerscrossed

Another thing that I talked about with the Product Guy.

People flagging for fun or out of spite.

Do Not Do It.

Fiverr analyzes each report and action taken are NEVER automatic.

So, be very careful when you click on the report button. You can land in a 🔥

Fiverr take bans and flags seriously, they don’t take action for fun, there is ALWAYS a reason. They didn’t go into specifics details on how these decisions are made. However, I was assured that each decision is handled carefully.

Overall the conversation went superbly, we laughed talked about serious stuff. They really listened to everything that I had to say and understood where I was coming from. They are working on some FABULOUS stuff. They left it opened to where I can reach out to them anytime; if I wanted to talk about anything that’s bugging me.

Well, that’s all, for now, my 🧠 brain is fried.

Nap time! 😴

Link to comment
Share on other sites

Jello! 🍍

I just wanted to give a quick update.

So, today I had a lovely ☎️ chat with not one but two Fiverr Staff Members.

  • Product Guy
  • Voice of Customer Specialist

Very friendly people. Very Professional, and funny too. 😄

They listened.

They understand.

They asked for my feedback on certain things etc. Can’t spill too much of the beans.

We chatted for a little over 30 mins or so.

Straight off the bat… There are BIG changes coming to the VO category. 🎉

@zeus777 re: Cancellation, they are VERY aware of the cancellation policy and how it affects its Sellers. I expressed my concerns about this candidly. The feedback I received was great, I can tell you Fiverr is not oblivious to this issue. No idea when they will make the necessary changes!

@psychicbunny re: Feedback Modification form!

This feature was removed due to abuse by users. 😣

However, I shared some positives as to why they shouldn’t totally give up on it. 😁 They took my ideas into consideration.

The Product Guy did say there was a possibility of it coming back with (tweaks).

No promises tho!

It depends on a myriad of reasons. :woman_shrugging:t4:

Keep ya fingers and toes crossed.

fingerscrossed

Another thing that I talked about with the Product Guy.

People flagging for fun or out of spite.

Do Not Do It.

Fiverr analyzes each report and action taken are NEVER automatic.

So, be very careful when you click on the report button. You can land in a 🔥

Fiverr take bans and flags seriously, they don’t take action for fun, there is ALWAYS a reason. They didn’t go into specifics details on how these decisions are made. However, I was assured that each decision is handled carefully.

Overall the conversation went superbly, we laughed talked about serious stuff. They really listened to everything that I had to say and understood where I was coming from. They are working on some FABULOUS stuff. They left it opened to where I can reach out to them anytime; if I wanted to talk about anything that’s bugging me.

Well, that’s all, for now, my 🧠 brain is fried.

Nap time! 😴

Link to comment
Share on other sites

Jello! 🍍

I just wanted to give a quick update.

So, today I had a lovely ☎️ chat with not one but two Fiverr Staff Members.

  • Product Guy
  • Voice of Customer Specialist

Very friendly people. Very Professional, and funny too. 😄

They listened.

They understand.

They asked for my feedback on certain things etc. Can’t spill too much of the beans.

We chatted for a little over 30 mins or so.

Straight off the bat… There are BIG changes coming to the VO category. 🎉

@zeus777 re: Cancellation, they are VERY aware of the cancellation policy and how it affects its Sellers. I expressed my concerns about this candidly. The feedback I received was great, I can tell you Fiverr is not oblivious to this issue. No idea when they will make the necessary changes!

@psychicbunny re: Feedback Modification form!

This feature was removed due to abuse by users. 😣

However, I shared some positives as to why they shouldn’t totally give up on it. 😁 They took my ideas into consideration.

The Product Guy did say there was a possibility of it coming back with (tweaks).

No promises tho!

It depends on a myriad of reasons. :woman_shrugging:t4:

Keep ya fingers and toes crossed.

fingerscrossed

Another thing that I talked about with the Product Guy.

People flagging for fun or out of spite.

Do Not Do It.

Fiverr analyzes each report and action taken are NEVER automatic.

So, be very careful when you click on the report button. You can land in a 🔥

Fiverr take bans and flags seriously, they don’t take action for fun, there is ALWAYS a reason. They didn’t go into specifics details on how these decisions are made. However, I was assured that each decision is handled carefully.

Overall the conversation went superbly, we laughed talked about serious stuff. They really listened to everything that I had to say and understood where I was coming from. They are working on some FABULOUS stuff. They left it opened to where I can reach out to them anytime; if I wanted to talk about anything that’s bugging me.

Well, that’s all, for now, my 🧠 brain is fried.

Nap time! 😴

The Product Guy did say there was a possibility of it coming back with (tweaks).

Nika you’re the best! Thank you so much. I had someone who didn’t even bother reading my gig description leave 2.5 stars on my order and there’s nothing I can do about it, it’s really annoying.

REALLY hoping they bring it back soon. Thanks for the update xo

Link to comment
Share on other sites

The Product Guy did say there was a possibility of it coming back with (tweaks).

Nika you’re the best! Thank you so much. I had someone who didn’t even bother reading my gig description leave 2.5 stars on my order and there’s nothing I can do about it, it’s really annoying.

REALLY hoping they bring it back soon. Thanks for the update xo

You’re most welcome! 🌹

They left the 🚪 the to continue the dialog, if needed. So, that’s a plus!

Somethings are just beyond our control and us Sellers should not be punished for it.

Link to comment
Share on other sites

Jello! 🍍

I just wanted to give a quick update.

So, today I had a lovely ☎️ chat with not one but two Fiverr Staff Members.

  • Product Guy
  • Voice of Customer Specialist

Very friendly people. Very Professional, and funny too. 😄

They listened.

They understand.

They asked for my feedback on certain things etc. Can’t spill too much of the beans.

We chatted for a little over 30 mins or so.

Straight off the bat… There are BIG changes coming to the VO category. 🎉

@zeus777 re: Cancellation, they are VERY aware of the cancellation policy and how it affects its Sellers. I expressed my concerns about this candidly. The feedback I received was great, I can tell you Fiverr is not oblivious to this issue. No idea when they will make the necessary changes!

@psychicbunny re: Feedback Modification form!

This feature was removed due to abuse by users. 😣

However, I shared some positives as to why they shouldn’t totally give up on it. 😁 They took my ideas into consideration.

The Product Guy did say there was a possibility of it coming back with (tweaks).

No promises tho!

It depends on a myriad of reasons. :woman_shrugging:t4:

Keep ya fingers and toes crossed.

fingerscrossed

Another thing that I talked about with the Product Guy.

People flagging for fun or out of spite.

Do Not Do It.

Fiverr analyzes each report and action taken are NEVER automatic.

So, be very careful when you click on the report button. You can land in a 🔥

Fiverr take bans and flags seriously, they don’t take action for fun, there is ALWAYS a reason. They didn’t go into specifics details on how these decisions are made. However, I was assured that each decision is handled carefully.

Overall the conversation went superbly, we laughed talked about serious stuff. They really listened to everything that I had to say and understood where I was coming from. They are working on some FABULOUS stuff. They left it opened to where I can reach out to them anytime; if I wanted to talk about anything that’s bugging me.

Well, that’s all, for now, my 🧠 brain is fried.

Nap time! 😴

I’ve been waiting for good news like this for a long time.

Link to comment
Share on other sites

Did anyone else receive this invite? ☎️

Wowzers! 😲

While surfing through my email inbox… I found this invitation. I’ll definitely set aside some time on my 📅 It’s a GREAT opportunity to share my thoughts & stuff that’s bugging me and how certain features would make my Fiverr life better.:ok_hand:t4:

Here’s a screenie: :point_down:t4:

and how certain featur

Let us know how it went, were they really interested, or just a check in a box that “we talked to our community”

Make sure you mention the 2 dollar service fee (even more on higher orders) which is really discouraging.

I could go on an on with complaints, but this is a happy day, others will do it on behalf of sellers:)

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...