Can a seller pause an already ordered gig?

[miroslavglavic]

So I am on vacation, something I ate was killing my stomach. I am almost recovered. This got me thinking. …

What if i order a gig and the buyer gets food poisoning or gets hit by a car, survives car hitting?

What if sellers mother dies?

Some sellers I repeatedly order gigs from, I am flexible and understandin. …but just curious, are they as the saying s+++ out of luck?

[catwriter]

They can’t pause an already ordered gig, but they can request a deadline extension (once per order only).

[miroslavglavic]

They can’t pause an already ordered gig, but they can request a deadline extension (once per order only).

Would they ask CS or me?

If me, manual approval?

[hussienfahmy]

If further input is needed from either a buyer or a seller to complete an order, and either one is not available to provide inputs/feedback to the other, and communication is not established, so making a Dispute through the order’s Resolution Center is the first step. When a dispute is submitted and sent to the buyer or a seller, They will have up to 48 hours to accept or decline. 2 days is an enough time to respond, but if there is no response after that given time so the Mutual Cancellation is offered. Then comes the role of CS. I believe that reasons provided with the dispute(s) are vital in solving an order issues.

That’s what I think.

https://support.fiverr.com/hc/en-us/articles/224270888-Resolving-Issues-with-an-Order
https://support.fiverr.com/hc/en-us/articles/204063656-Using-the-Resolution-Center

[asad1988]

They can use resolution center and send the reason of extension and the days he/she want to extend, but it is only allowed once per order i think.

[iamsachmusic]

@hussienfahmy & @asad1988 You both guys are going off topic here. This is not what the OP (@miroslavglavic) asked.

[asad1988]

@hussienfahmy & @asad1988 You both guys are going off topic here. This is not what the OP (@miroslavglavic) asked.

Read his 2nd comment, I have replied to that.

[iamsachmusic]

Read his 2nd comment, I have replied to that.

You should have quoted that thing so other users will not get confused. 😀

[catwriter]

Would they ask CS or me?

If me, manual approval?

Would they ask CS or me?

If me, manual approval?

They’d have to ask you, through the Resolution Center, and you would have to approve it within 48 hours.

Of course, that’s assuming that there wasn’t a natural disaster in their area (so they still have the power and the Internet), and that they are not in a hospital, seriously injured, and without Internet access.