sunboatrecords

Let's do a little role-play. A client comes to you and asks for a 30% discount. How do you respond? Choose the answer that is closer to what you would say and if you wish, write us your thoughts and experience with bargaining.

Great post! I pray for you, bro! I pray for you, too! I don't pray for you! You have the lightsaber, you'll be fine.

I always love reading your views, Mike. This time, I think that the parallel is a bit weak because, as you wrote, an offline client has to go online. This means that they have to put up with some inconvenience. In our case, the review process is much more convenient for buyers as the medium stays the same. The buyer faces the review prompts automatically. A good analogy for offline stores would be, if they had review screens at the counter. Which I have actually seen. Here in Europe, there is a huge manufacturer of furniture called Jysk. I noticed that they have review machines at the stores' exits. I agree with everything else that you wrote!

I would re-write this! “I hope that you are satisfied with my work. If you require any changes, send me a message. Also, please leave a review! It helps a lot”. Your wording sounded a bit biased. I would avoid that just for peace of mind!

58% is a bit low. I am standing at 74%, and I had quite a few indifferent buyers during the holiday season. Yes, there are private reviews. The second private review weighs the heaviest. I see that you are a very experienced seller. You must have been delivering exceptional customer care for all these years. Otherwise, you would have found out the importance of private reviews. We all have a secret, buyer satisfaction rating. If it falls under a certain level, the algorithm throws you to the dogs. You get almost 0 visibility, and you lose the ability to promote your gigs until these stats roll off.

You are welcome! I added a “PS” to my answer, check that as well. 🙂

We are allowed to ask buyers to leave a review but, we are not allowed to ask for a specific kind of review. That is against the ToS. For example, you can say “leave a review” but you cannot say “leave me a good review, a horrible review, an excellent review” etc. Personally, I have a quick message for deliveries that I customize each time. I include the wording “please leave a review” in there. Hope this helps! PS. Those people may be indeed leaving you a review/rating. There is a private review screen before the actual public review. It is a question that asks buyers how satisfied they were about the order. There is also another private survey that comes 24 hours after order completion. So, you never know!

It affects your order completion rate and visibility on the marketplace for 60 days. After that, the stats roll-off. Some orders qualify for cancellation without any repercussions for the seller. That is when the buyer is to blame for whatever problems were there. It's up to customer support. If you end up cancelling, and you believe that you did everything correctly, contact support and they will assess the situation. Good luck!

You have to initiate the cancellation. You do not have the necessary requirements to complete the order. Also, if you deliver, there is a chance that you may get a warning on the grounds of delivering incomplete work. Don't take any chances. It is just one order. You will have more, if you are worth your salt.

Don't do that again, Razi. The clock is ticking, and you don't have the necessary requirements. How do you even know that you can trust this guy? You have 4 reviews. If you mess up now and get a bad review, it will be unbelievably hard to bounce back. See what I wrote in my “PS” in my original post. Contact customer support.

@freelancerrazi With all respect, you have messed up completely. From the beginning, the order scope must be set in stone and the clients have to provide all requirements. And why did you agree to a 3-day deadline when you would need a week? Also, you don't begin an order and say, “we'll figure it out along the way, pal”. It doesn't work like that. Don't do that again. You will end up hurting your business. See if you can reason with the client or cancel the order. Hope this helps. PS. You can also try customer support to cancel the order without hurting your stats. That would only work if the buyer failed to provide all necessary requirements or if the scope of the order changed completely.

This whole thing is so toxic and embarrassing for the platform. I try my best to be positive and help others and myself grow. But, these past few days have been too much.

So, hooded friend, how is it possible to have 11 open orders while being a level 0 seller with 22 reviews?

Your photo looks organic, which is very important for me. By that I mean that it doesn't look too photoshopped, and you can see the real person. As for the thumbnail, make sure that people can read it clearly when it is little. I believe that it is good enough.

Happy 2023, Tommy! ...I meant, King Moochius the First!

It must be a horrible day to be a Fiverr staffer. They must be dealing with tens of thousands of scammers. I posted a new gig video and, they haven't managed to get to it yet. They must have re-assigned people from unrelated departments to deal with this mess. I guess that the day of judgement is here!

I think I burnt enough brain cells for today. The only useful thing that I have to offer here is this: @newsmike, if you are a Chaka Khan fan, check out George Michael's cover of 'Ain't Nobody', you make like it! Peace.

On the bright side, it seems that the staff are making a serious effort to clean up the marketplace!

Just send everybody to this thread. Let's have an Elsa-off! 10 years away from Canada and standing at 93%. Still sounding native. I am sure that I will regain the 7%, if I eat some souvlaki at Danforth in TO.

I saw that the author wrote 'herd' in the title, and I started imagining goats and sheep.

My goals for the new year are: Stop being overly available. Stop overworking myself to madness. Work on more artistic and creative projects. Apply for Pro. Happy New Year, everybody! Wishing love and light to everybody!

That would do a lot to cull many of the scammers with few resources on Fiverr's side! The vetting process that I have in mind, would require a lot more manpower. I was thinking that a good minimum requirement would be having a portfolio—even with mock projects.

Recently, my manager sent me a survey with questions aiming to improve communication and the overall experience on Fiverr. I took the chance to underline one thing for the millionth time: Have some sort of vetting process for the sellers, and no more anonymity. It is one thing to buy from cooldude666 and another, to buy from “Carlos Garcia” based in Almeria, Spain, EU. I navigate my main category and I see all these dudes using stock images that show big recording studios. No name, no nothing. And some of them have many reviews. This is borderline fraud.

https://togetherr.com/

A quote feature would certainly be helpful! Do you have any other ideas? A few days ago, I was asked my opinion about communication on Fiverr by the staff. I am sure they asked others as well!