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milos_siena

Fiverr Staff
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Everything posted by milos_siena

  1. Ask him politely about a review, but don't force things and insist on a positive review. Keep in mind that "Both buyers and sellers have up to 14 days to provide a review. Exclusively only for orders under the Programming & Tech, Certified, or SEO categories, the timeframe is 30 days from the order completion to leave a review and rating" (Fiverr help article).
  2. You might want to remove that label about "money back..". It can only bring suspicion. Buyers are already protected on our platform and have a way to get their money back if not satisfied.
  3. You sent 2 videos first, but then after revision you sent this revised video ? It should be ok, and the buyer will get both. You may ask him also.
  4. Please read this, it's a topic about the same problem https://community.fiverr.com/forums/topic/319162-fiverr-account-deranking-while-obtaining-level-1-seller/
  5. Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the forum that we recommend you read: https://community.fiverr.com/forums/topic/297408-using-titles-tags-and-metadata-to-optimize-your-gigs
  6. Is that document neccesary for your work? What is the url/extension of the file ?
  7. It appears in the video that you are reading. Might be something that buyers won't like.
  8. I tried it now on my phone, and you're right, it doesn't work. I will check with the admins and get back to you. In the meantime, you can upload your image on web, copy the given url and then click on "other media" and choose "insert image from URL".
  9. Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the forum that we recommend you read: https://community.fiverr.com/forums/topic/282146-how-to-be-successful-on-fiverr-common-questions-answered-and-a-collection-of-great-posts-that-helped-me-achieve-trs/ https://community.fiverr.com/forums/topic/300067-making-a-good-first-impression https://community.fiverr.com/forums/forum/16-tips-for-sellers/
  10. Yes there is a problem with your account. It has a certain label (not sure why because your performance is great), but I am not allowed to give you details here. Please contact support@fiverr.com and ask them for details, I think that that is causing your ranking to fall.
  11. It's ok except for the second picture. It's blurry, unclear.
  12. You could remove the last picture. The second one is the same, but it shows the whole content. 10 bucks price with unlimited revisions, it might not be the best combination.
  13. Could be. I wish you luck, but you have 2 identical gigs (it's unnecessary) and gig pictures are very generic. You might want to reconsider some editing. Cheers.
  14. I don't see any active gigs on your profile. And no communication with Fiverr support. Do you have maybe 2 profiles ?
  15. Could you provide us a screenshot of the page that you're stuck on?
  16. It was probably a copyright problem. But as I see now, your gig is approved. Which is strange since you didn't open a ticket. Anyway, I think the problem is solved now. Feel free to post again if you still have issues.
  17. This is a bit complicated. I am not sure what are your rights at the moment, since there were multiple restrictions/blocks, but I will contact CS and share your ticket with them so they can respond to you ASAP. Probably you won't get unblocked, but I will do my best so that you can get your money.
  18. Here is an article about the reasons why a seller might have high impressions, but low clicks: https://www.linkedin.com/pulse/what-do-your-fiverr-gigs-getting-more-impression-clicks-aniekan-n4dte
  19. Considering the nature of your gig, it probably has something to do with copyright. Unfortunately, we cannot discuss the details of why we suspend certain gigs. The CS agent told you something similar. Forum staff can't revise this decision.
  20. Fiverr automatically blocks some spam messages, the others are the ones that you marked as spam.
  21. Impressions but not clicks, usually it's because once your gig appears on someone's search, he/she doesn't click cause you're new, have some wording mistakes in your gig title or have a bad gig picture. In your case, I think that gig pictures could be more attractive.
  22. The problem is that you're from one country, but another country is pointed as your profile location, probably VPN is the cause. This is a serious violation.
  23. I found something on the Fiverr website which is publicly available: https://investors.fiverr.com/node/6471/html Not sure it is exactly what you are looking for.
  24. Unfortunately, there is nothing that customer service can do about your deleted gig. Start over with some new gigs. Cheers.
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