milos_siena

It can lead up to 6 months, I know it might seem unfair, but these two buyers left a pretty negative review. Be patient.

It's allowed and always better to create different gigs for different services than to put several skills into one. Please use only one account, opening another one is not allowed.

To start learning about getting first impressions, clicks, orders, making a successful gig - check the forum section "Tips For Sellers", especially pinned posts.

Hi, I agree with @donnovan86, since you had no such problems in 2 years, it's best to cancel if you sense this kind of behaviour from a buyer. You can tell the support team to check your chat with the buyer and point out certain parts of the chat, but the decisions about warnings are generally final.

Since you opened this topic in "Tips for Sellers" (I've moved it since your content is a question, not a tip), you might have noticed the old topics that can help new sellers. Especially the pinned ones.

Hi. The buyer issued a chargeback. Fraud buyer - he is banned now. There is no need to worry, this is not a warning or something like that.

You can start by reading the pinned posts in "Tips for Sellers" section.

It appears illogical sometimes, yes. It should be mostly the seniority thing plus very very good reviews. But you have that. Since it's a human decision, it may or may not be fair, I'm sorry. As @donnovan86 said, if the business goes well, don't be bothered by this. Your reviews speak about you, rather than badges.

Hi, Pinned posts in "Tips for Sellers" section are a good start to give you some guidance.

Hi, You have already posted an introduction post and asked for help. Do you want to edit this post and ask something different ?

You can check the "Tips for sellers" section of the forum. You have pinned posts with great advice for new sellers.

Hi, Read the pinned posts in "Tips for sellers", just to get started.

You can search through "Tips for Sellers" section. You also have some pinned posts there. Please, don't make the confusion by asking for advice and at the same time creating topics/posting where you give advice using chatGPT.

I see that you've been trying for months now. Maybe your phone number is already associated with another account. Also, you need pc/laptop to verify.

Well some buyers visit the forum, but reactions, and likes ain't gonna promote your business. Sellers have a section My Fiverr Gigs where they promote themselves, but generally, buyers will search for services on the main platform. Here is like on the other forums - discussion, seeking answers etc. Finding someone to order your gig here is like finding fixed matches on Facebook. Rarely succeeds. 😄

Yes, of course, I was 99,99% sure, but I have an obligation to ask about the second profile, even if it is almost impossible (amount of projects, reason to leave then, etc.).

Maybe you should add some more gigs. Can I ask you how did you manage to finish 1500 projects on Fiverr ? Do you have another account ?

There is also a violation because of self-promotion, but that's from July. I am not sure when did you witness gigs not being on search pages. Your overall star rating is higher than 4.2, but sometimes despite this, when you get a couple of bad reviews, you get "de-ranked".

You can find useful info here: https://www.fiverr.com/categories/graphics-design

You can read this: https://help.fiverr.com/hc/en-us/articles/360010978618-Chargebacks-and-seller-protection I am very sorry because of this manipulation with this chargeback option. The Fiverr risk team will do their best to win the case for you.

There's just one thing I don't understand. What kind of refund did you get today, if they decided to cancel the order. Shouldn't the buyer receive the refund then ? Anyway I contacted the support and will get back to you.

Your profile has a certain negative label and it seems that a couple of bad reviews 5-6 months ago caused that. You have to be patient, sometimes it takes months to get back on the scene.

Try reading this: https://help.fiverr.com/hc/en-us/articles/360011653458-Seller-Dashboard-on-the-mobile-app

Are you witnessing also the fall of impressions and clicks?

Because of this, it might be better for the author of the post to delete this profile and create a new one.