nadiappp

I think the Dashboard is correct. I'm happy with the public Level while it lasts. (Was Level 2 for ages.)

With so much more fluidity between levels now, it probably does not matter much whether you are Level 1 or 2, or even New Seller. Unless you end up in the sad, sad Low Performance category.

Me, on Dashboard I'm Level 0, on the public website Level 1. Hurray!

As far as I know, there are no limits. But if it starts to appear abusive, I'd contact CS.

This is an important question and a tricky situation, but I don't know any solution. It's a pity you didn't turn on Request to order (if you have this option) or vet your buyer in some other way. Also, if you have longer delivery times, if the buyer ignores your cancellation request, *I think* cancellation happens automatically after a certain period (a few days, not sure how many) of buyer's inactivity. This doesn't help your current problem though.

Well, on Amazon, from personal experience, half a star difference means a BIG difference in quality. So, unless the product has a suspiciously low number of sales, I'll go for 5 stars. Price is also important to analyze on Amazon. If it has a low price and a huge number of reviews, I'll know those reviews do not reflect high quality, but rather a quality corresponding to the low price. Again, since I'm looking for high quality, I'll go for 5 stars, even (or maybe: because) it costs more.

Raising the price to an absurd level might be a solution. But, of course, in this case, messages still need to be answered each day (unless automatic template replies count towards the response rate).

It's raffly conversational. (So cute.)

I don't know. A lot of things in this new rating system are hidden from us and we'll never know what exactly influenced it. (It sucks, I'm sorry.)

It might be that Fiverr started to incorporate private reviews into the public rating.

I wonder if on the app buyers also have the opportunity to see the rating they assigned to the seller before they approve it. If there is a "back button" to fix their error this might help avoid (to a degree) a rating that was not intended. So, if there is such a button, Fiverr might consider the problem non-existent. It does not protect the sellers from non-attentive buyers, though.

Buyer's brief?

It would be nice if adding one more decimal to the visible public rating were the only change in the public ratings. But, as Kesha said in the other post: "we're currently testing adjustments to the public rating score calculation, which may impact your public rating score in the coming weeks. [...] The new public score calculation incorporates historical private feedback, aiming to reflect client feedback more holistically and enhance the reliability of ratings as a decision-making tool." So, if I understand this correctly, the public rating will become a combination of public and private rating.

Very perceptional!

Thank you!