donnovan86

The clearance time for orders is 2 weeks, unless you have Seller Plus, in which case it's a week. If you completed the order on the 16th, I assume the buyer didn't mark it as complete himself, you waited 3 more days, so on the 19th it started the 14-day clearance process. That means December 3rd you should be able to access those funds. If he did mark it as complete right away, it's still the last day of the month. You need to understand that it takes 14 days to wait until your funds are cleared, that's how Fiverr works, and it has worked like that for over a decade. If you want to wait a bit less, you can pay for Seller Plus.

You have 4 denied gigs, what's up with those? What are you trying to sell?

Obviously. You shouldn't delete a gig if you plan on keeping it active. As Milos said, at this point all you can do is create a new gig.

That's my favorite!

Exactly. And there's another issue. The OP expects to "receive" orders. That's not how the platform works. You need to make yourself stand out, and Fiverr will push the profile to the target audience. I see a lot of sellers offering copy-paste or very similar services to everyone else, and then they are wondering why they have no orders..

I wanted to say both. Regardless, clearing both from time to time leads to a better browsing experience. I have a browser that I use only for Fiverr and even that ends up clogged with useless cookies and cache. So for me, clearing those every couple of months keeps the experience very smooth.

Well that's what clearing the cache is supposed to do, log you out and remove website data 🙂

I assumed you already tried that. Well, generally when there are any issues with sites, clearing cache/cookies is the way to go.

You can mark the person you need to reply to with a Star, and then check starred conversations.

Yeah but at what cost? 😄 That's the thing, I don't think you have a great ROI if you do that. And if you go by region, you don't really know if that region will give you any business or not.

Social media ads in general won't be great for a Fiverr gig because you need to target a specific region. So if you're targeting the wrong region, you're wasting money. It's better to not use that, as you can see reuslts are not that great. You're much better off using the paid ads system offered by Fiverr, their Promoted Gigs.

Because new sellers can't use random tools to always appear online? Staying online does nothing for sales, but it still doesn't stop people from wasting their time or as I said, using tools to manipulate the system.

If you just rely on being online to get orders, you're already doing things wrong. Create a great service that catches the attention, Fiverr already shows new sellers way more often than older sellers. So you have a chance to stand out and obtain orders. But if your gigs are identical or similar to others, then don't expect amazing results.

This is a mistake. And guess what, I just left the review and moved on. If you don't move on and nag Fiverr's Team or the client, you might receive a warning or even a ban. So move on, I got the worst possible rating by mistake and still moved on. There's nothing you can do. You can't force a person to rate you the way you want. Maybe the buyer felt something could have been a little better. I am curious to see what's your behavior when you receive a bad review, if a 0.3 star deduction causes such a stir.

Exactly. That's why it's better to start off with a fresh Windows installation.

I didn't say it is. However, if a buyer gives you a bad private review, you will be pushed back. And even buyers that give you a good public review might rate you bad privately. Because Fiverr asks them if the work was useful, if they liked it, and if they say no (some people randomly complete that too), then it will affect you. My Fiverr success manager told me that a lot of people that give good public reviews rate you bad privately, because that's not public so they can be more honest. If they receive bad private reviews often, eventually they are pushed back. Seller performance is studied over multiple months, so eventually it will damage them. I suggest you focus on yourself and don't care about others, because you can't influence their reputation or what they do. You don't have to explain yourself and what happened with that client. I was just telling you that if you have bad private reviews, that damages your reputation and you are pushed back. The number of reviews doesn't matter, what matters are the past 2-6 months and your performance. Also, not everyone that rates you publicly will do a private review, so if a bad private review hits, then that will have even more importance.

Pretty sure that's why you are pushed back in search.

No, but if someone else had an account it can lead to weird problems. As I said, why do people keep the old operating system when they buy a second hand device? Delete everything and reinstall Windows, it will solve most if not all the issues.

No. Otherwise everyone would be online all the time or fake ways to do it. Staying online just refreshing Fiverr is a waste of time. Yet a lot of people do it under the false belief that it will give them orders. A great profile, amazing samples, very good performance and reviews, both private and public, those are things that matter.

I recommend you reinstall Windows and install your own copy of Windows. All the previous stuff from the other owner gets removed. And then you should be fine.

You barely had a few orders the last few months and other sellers might have better performance. So that migh be a reason why you are in the back of search. Bad private reviews might also be a problem here. Just because someone doesn't leave a review, that doesn't mean they didn't leave a bad private review for that order. And even those that rate the maximum stars might say they were moderately happy or unhappy in their private review.

It's because Fiverr tracks your performance over the last 60 days. So the completion rate will increase, but it will take a while, continue delivering orders and you will see an improvement eventually. However, based on how many orders you had in the past 2 months, it can take weeks or even a month to see any difference.

Well they will leave a bad review anyway. And it's not like they have the means to change their public review. When it comes to private reviews.. again, they would do that anyway. So.. people should stand up for themselves. Because bad reviews will happen either way. Tell your side of the story, otherwise there will be a discrepancy between what they say and your review. I saw plenty of people saying "great client", while the client's review was very negative.

That leads to manipulation. The reason why the system is the way it is right now is because people could do that and they were able to edit their reviews too. So you had reviews that were bad, the seller replied with a bad review, and then the buy changed it due to pressure from the seller. That brought a discrepancy between the customer review and what the seller said. Plus, it's fair because the idea here is to provide an honest insight into your experience. You can't be honest if you already know what they said.

Impressions mean people find you in search, but they pass by. It's just like having a restaurant and people see it, go near it, but don't enter your business. So they don't matter. Clicks matter. I have a similar situation now, and the same thing, I don't really have a good idea why this is happening. There's most likely less demand. And just because you have great public reviews, that doesn't mean your private reviews are identical. My Fiverr contact clearly said that even if I had 5 stars for an order, I had a bad private review for it. Fiverr asks customers if they liked the work, it doesn't specify that the review in question will affect you. It's just a more general question and some people just complete it randomly. They don't know it will affect us. I had people randomly review me with a single star saying Great Work so.. I can only imagine private reviews...It is what it is man.