donnovan86

If you have Seller Plus already to use that Request to Order, there are buyer insights and you can see average ratings they left. That's enough for me to gauge whether that buyer is good to work with or not. At least in my case.

What sense would it make? Buyers can still order directly. And they can always create a new account. It's very strict for sellers, if you have more than one account, you're banned. But I know many clients who have their personal account, along with a business account, etc.

Well, you know what Fiverr said. Some people won't share their full review and what they thought out of courtesy. So that's why they exist. I also find it unnecesary, especially with these public reviews becoming multi-page things. It just adds more pressure to buyers, and unfortunately most of them ignore those things. Unless you have an unhappy customer, he'll make sure he will share his unsatisfaction everywhere 🙂

And most likely won't. Those private reviews come with a disclaimer that all the stuff buyers say in there is not shared with sellers. So.. it's just used internally by Fiverr. If we got a weekly summary of private reviews, and you had a single order that week, you would know exactly who left a bad private review. I don't see them doing that, unfortunately. As long as those private reviews exist, pretty sure they will remain private. And people will complete them randomly, not at all, or unhappy buyers will complete them arduously because they want to prove a point.

You can check this link https://help.fiverr.com/hc/en-us/articles/15770574712977-Partial-refunds.

It's due to private feedback and I am sure no seller likes that. But it is what it is, at this point I just got used to it, and generally you have a good idea when an order goes wrong and a buyer leaves a bad private review. Then again, I had only 5 star reviews for months and my success manager that private reviews were not that great. That's because few people leave private reviews. And many of those that do.. let's say they tend to not leave great ones. So at least in my case, and I am sure for other people too, negative private reviews tend to be very problematic. And if your happy customers don't leave private reviews, yet unhappy customers do.. then those negative private reviews will have a larger impact. Why did you stop your gigs though? You can't have visibility without active gigs...

From what tests I saw, I think this one with decimals is by far the better one. It's not perfect, but at least it solves Fiverr's obsession with everyone having 5 stars. Not sure if it makes choosing people easier but hey.. it might. It definitely offers a better perspective over your competitors as a seller, in my experience. So I hope they add it.

I think there are different experiments running around on the platform right now. For example, I see scores in decimals for every gig and profile. And few to no people have 5 stars, unless they have under 100 reviews. Most people have 4.88, 4.90, 4.94 scores and stuff like that. And honestly, it does make the platform free of only 5 star gigs. Here's how it looks for me when I search something in the SEO section, for example. I do like this change, I think it does eliminate the stigma of gigs only having 5 stars. The downside: every decimal matters 😄 So yeah, lots of different experiments it seems.

I've seen 4.98, 4.85 profile and gig scores for a week or so. Fiverr has been experimenting with a multitude of tests this past week. I am sure they are trying to see what works and what doesn't, before they fully launch the level system on the 15th.

Theoretically. But as she said, who reads these things. People don't read gig descriptions, and from my experience, many buyers don't read the TOS. At least when it comes to writing, I have a LOT of students coming in all the time asking sellers to do their homework or yearly projects. It clearly says in the TOS no academic content, but few of them even read that. Getting back to the idea I quoted, I never see Fiverr showing that. Yes, you can try to research online and stuff like that. But Fiverr showing that to their buyer.. I don't ever see that happening. Unless of course, there's some legal requirement to do that in the future. Hey, until this year they were not forced to share our data/income with European tax authorities, now they started doing so to comply. But it's very unlikely..

Directly to clients when they buy something from them? I doubt that. Hey, I am selling you this product for $X, but I got it for $20 cheaper, yet here's how much I make off you 🙂 Sure, some companies show the yearly or quarterly profit, however the person I quoted, anniejenkinson, was mentioning she is upset because some buyers believe she is the one inflating the price, not Fiverr adding a fee on top of that. She said it would be great for buyers to know how much a seller makes from that transaction, which means Fiverr would have to disclose their profit margin for that transaction when buyers place an order. I haven't seen a company to show their profit margin to a client when they buy something 🙂Your response is in regards to publicly traded companies which are obliged to show yearly/quarterly profits. But in this case, I don't ever see Fiverr showing "hey, we get a $1 cut from each $5 the seller gets paid, etc". I would be amazed if a for-profit business shows that to their client directly when they buy something.

To be fair, what business shows its profit margin to clients these days :)) It would be great, that way buyers would see how much we make instead of saying we overcharge.

It already happened to me, so I can confirm it affects multiple sellers, not just Allie.

You can't offer this type of advice when you have just a single review, just saying. The idea of staying online on Fiverr is particularly bad, because few to no people use that filter. And even if they would, those persons that are in a rush are usually a nightmare to work with, they are always unhappy and you might end up with a bad review most likely.

From my experience, no. Only 60% or less of my orders receive a review. Yet I don't see a huge difference. Of course, it will benefit you more if you have a great review, an automatically completed order won't do you any good or bad, you just get the funds. However, people might just leave it to complete automatically and leave a private review. That will affect you..

It says in your image. The gig you are trying to sell is a type of service that's not allowed on Fiverr.

You don't work on the forum. You work on Fiverr.com...

I do. Great idea, hopefully you can share a Steam link when it's out 🙂 I would be interested, and I am sure I'm not alone. Good luck!

What kind of game are you making?

Honestly, in my case, I would focus on personal branding. That means buying a little bit of everything, creating another personal website or maybe improving the one I currently have, buy email marketing services, SEO, social media ads, and also pay a tutor for a few marketing lessons, specifically stuff that's newer and due to being busy I didn't get caught up to it yet.

If the order was initiated and it was canceled after that, I get the reason why your score dropped. Still, I really hope they solve this problem because it's very annoying to be told by CS that your score is not affected, yet all of a sudden the score drops. Hopefully a fix is coming with the rollout in 2 weeks.

They still haven't fixed that problem with cancellations, have they? If the order doesn't have any requirements and it's inactive, canceling it still affects your score? WHY? I have 15 of those in queue right now, and they will most likely be canceled by Fiverr in a year or two. Hopefully they solve this by then.. if it's canceled due to not sharing guidelines or being inactive, it shouldn't affect the seller's success score. That's unjust and completely unfair.

Well they are not bad, they are actually quite good, just not perfect how we want them to be. I had 2x that happen to me yesterday. Both happy, both tipped, and as you can see from the review messages, nothing was wrong. At this point, I just accept the review scores are going to be way different in the future. I used to have tons of anxiety with the Fiverr levels and systems, but not anymore.

One might think they already made changes to the algorithm too, now that the cancellation rate is not a separate metric, among others. Most likely their algorithm started taking into account a lot of other things too. Who knows, really.

Your general score. First gig has 4.99, the second one 4.93.