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smashradio

Seller Plus Member
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Everything posted by smashradio

  1. They are not helpful at all, for me. It should be an option to turn them off. But I can see how they can be helpful to forgetful people. But I prefer to organize my alerts myself. When I wake up, my tasks for the day are all shown on my Google Nest Hub. I spend 10 minutes every evening, setting up my stuff for the next day, and that helps me keep track of everything. Better integrations with Google Calendar would be awesome.
  2. Dear madam! That is just awesome. Can you be our new forum bosswoman? :D
  3. Yes. Your order completion rate will be affected by a cancellation, based on the percentage of completed orders you have in the past 60 days. If your completion rate dips below a certain threshold, you risk getting demoted from your current level (if you have one) or getting ranked lower in search results. Also, I prefer if buyers don't "knock" me. I want them to politely say hello and pay me for my work. If I wanted to get knocked, I would become a boxer. If you have a 30% cancellation rate, you're doing something wrong. 3 out of 10 orders cancelled is a very high number. You should consider the reasons for those cancellations, so you can do something about the issue. Maybe you're not communicating well with your buyers, managing expectations, or delivering great quality services. So I recommend that you analyze the reasons for those cancellations, to figure out what you're doing wrong. You won't last on this platform with a 30% cancellation rate.
  4. Yeah, but they probably did some A/B testing to see which one works the best for Fiverr. I suspect that the current versions of PF gets way more engagement/responses, compared to the old one. I also think that the old version caused less buyers to review their orders, because around the time it launched, I noticed a dip in reviews, and when the new one came out (the click and done version) the numbers of reviews went up. Just a theory. Besides, I doubt it Fiverr staff took the time to read all of the manual responses. I think the PF could be even more useful to everyone, if sellers got access to a stripped down version of the stats, for example "Here's how your buyer satisfaction was this month" (no more details, just an overview to keep an eye on trends, on a scale from 1-10 or something. Or just "Great" "Good" "Average" "Poor" "Leave the platform. Now!" ( 😂 ) I can ask my success manager how I'm doing, and get a fairly similar response (if I'm doing good or not), so that information could easily be included in the stats from Seller Plus. As long as it's done in a way that ensures buyers their anonymity.
  5. Fiverr want their buyers to be happy. That way, they return to buy more. To keep buyers happy, they rank gigs based on a number of factors. The most important factor is probably the hidden feedback that buyers leave after orders. This is the feedback that only Fiverr will see. If your buyer satisfaction rate drops below a certain threshold, your gig will be de-ranked. This underlines the importance of being super polite, friendly, communicative, professional and helpful. A buyer can become unsatisfied for several reasons – and they will tell Fiverr about it, even if they leave a five-star review in public. It's not enough to deliver great quality services and products anymore. If your gig got de-ranked, chances are you didn't do a good enough job communicating with your buyers. This can play out in any number of ways like: Your gig description or custom offers aren't specific enough, meaning buyers quickly can misunderstand something. They might have other expectations based on your conversations or descriptions. Your communication is full of typos, bad grammar, or you have trouble with the English language in general. This can also lead to misunderstandings and frustration. You're not polite and friendly. Using a buyers name, being super-polite and ultra-friendly, does help. You don't keep your buyers updated on the progress of their orders. Buyers like to feel safe, and making sure they know what's going on and that you're working on it is important. You respond slowly to messages, revision requests and messages. Buyers want fast responses. Your service or product just isn't good enough. You deliver late or ask your buyers for more time. This should only be done in emergencies. The more you do it, the lower your satisfaction rate will be. If any of these happen to you during an order, you risk making your buyer less satisfied. Even if they leave a five-star review, they might say something entirely different to Fiverr in private. People will often feel bad for telling someone that they aren't good enough, but when they get a chance to tell Fiverr without you knowing it, believe me, they will.
  6. No. Your activity on the forum has absolutely nothing to do with your Fiverr rank.
  7. Indeed! If I have a longstanding buyer who is fighting a tight budget and need me to do something, I'm far more likely to budge on the budget to help them out.
  8. Making fun of typos is now discrimination. But only if the feelings of sensitive people get hurt. If this is the way we're headed, where the forum rules are going to be dictated by over-sensitive users to soften the blow for talentless individuals, I'm actually gonna stop using it. I consider myself a nice person, but also, an honest person, even when that sometimes means I'll hurt some feelings. I'm not rude, and I truly try to help anyone I feel is worthy of my attention. I've even pointed out that I dislike the practice of constantly pointing out where people come from, and openly been against suggestions to have separate forums for people from different regions, simply because I despice racism. What matters to me is talent. Some people have it. Some people don't. I expect a professional forum environment to reflect this, and if it doesn't, my interest in using said forum will dwindle. If the spam and pointless postings here weren't enough, we are now treated to rules about "hate speech" with no clear definition, and we're expected to guess where to draw the line ourselves. If we fail, we're treated to a ban. Meanwhile, thousands of members are posting bad advice, openly discussing how to scam the platform or its buyers, posting about their 3rd order and how they now have "fans" or thanking God for their five-star review. Did someone tip the bucket of grey water during the "forum cleanup"? I'm gonna leave this great piece about being "offended".
  9. Going after hate speech if fine, and all. I fully support it. But this forum has way bigger issues than "hate speech" (which can be defined by anyone as anything they disagree with, these days). There's topics full of stupid advice, spam, meaningless copy/paste answers, sellers openly discussing scamming the platform or buyers, and a team of moderators who aren't even deleting posts that obviously are in violation of the rules. I think I can count on one hand the number of true "hate speech" posts I've read since I started hanging out here. On the other hand, there's not enough fingers on all the humans of this planet to count the number of spam posts! So yeah. I can see the importance of stopping "hate speech". But like I said - the forum has bigger issues.
  10. Gigs are rotated on a regular basis. Sellers who have a high level of customer satisfaction tend to rank higher, meaning you should always do everything in your power to make your buyers happy with your service. Quality is king. There are thousands of posts on the forum about gig marketing. I suggest you read some of them :)
  11. No, it's not. In most business transactions, it's normal to have a NET date of 15 or 30 days. Some even operate with a 90 (!) day NET date. As a freelancer, you must plan to have a steady revenue stream at all times, while making sure you always have money flowing in. If you spend your earnings now, you have nothing tomorrow. Save them until you have enough for three weeks. Then you can start spending as normal, and in two weeks time, you'll have more. Being responsible with your money is essential as a freelancer. 14 days isn't "too much". You just have to take responsibility and plan for these things. The money "pending clearance" in my account isn't money I need now. Not next week. Or two weeks, even. It's money I plan to spend in a month or two! Have a buffer. ;)
  12. Gig rank is based on several metrics. The most important one is customer satisfaction. If your buyers aren't happy, they will let Fiverr know in the hidden feedback after an order. So make sure to always give your buyers the best possible service. Beyond that, gigs are rotated on a regular basis. Your position is not permanent. Make sure your gigs are optimized for search, do a great job of making your buyers happy, and you'll rank higher. I see that you have no reviews, so you probably haven't gotten off to a good start. That's probably because you had no business plan, strategy and did zero research before you started your gigs. Starting a business takes time, effort and investment. You can't just make some gigs and expect to "rank".
  13. I was asked to do a Scientology voice over once. They wanted me to sign a contract stating I would be held responsible for anything I do now or in the future, that in any way reflects badly on their church. I politely said no thanks.
  14. Now you've made me want to make a new post: "Hail Satan! I got my second order!".
  15. I've seen multiple buyers who mention their religion in gig descriptions and profile descriptions. One seller even mentioned it twice in his gig description, for a totally non-religion-related gig. I don't care if you're a Muslim, Christian, Buddhist, Hindu or Satanist. Religion and business do not mix. Trying to convince a non-muslim buyer that you're trustworthy because you're a muslim will not get you sales. The same goes for any other religion, too. It's unprofessional and it will scare off many buyers. So do yourself a favor: never, ever, bring up religion while doing business, unless you're offering some religious service. P.S. This is not a discussion about religion. I don't care about what you believe in. This is about business, and how it should be conducted if you want to convert prospects into clients on an international platform.
  16. It will be released on December 22nd this year. ;)
  17. There is no benefit if you're thinking about benefits as a seller on Fiverr. What you do on the forum has no influence over your rankings, ratings, sales or stats on Fiverr. Obviously, you can use the knowledge shared by experienced sellers on the forum to get better at what you do, but that's the limit of what the forum will do for you. On the forum itself, increasing your reputation by contributing meaningful content to the forum increases how many posts you can make on the forum per day. But like I said: your activity on the forum does not affect your sales or Fiverr profile directly. The two are entirely separate.
  18. I'm a top rated seller. I get the Fiverrs Choice badge sometimes. Sometimes, someone else gets it for a while. But no matter if you get it or not, you should treat every order as if it were a Fiverrs Choice order, because the buyer chose you, and you're supposed to impress them.
  19. It's a badge you get on your gig if you deliver outstanding services and support to your buyers, meaning they leave very positive hidden feedback to Fiverr after their order. If you keep making your buyers happy, you might get it from time to time. If you get it and a buyer orders from your gig, you'll see a notice at the top of the order that its a Fiverrs choice order. If you keep delivering excellent services, you might get it multiple times. It's all about making your buyers happy.
  20. You rank your gigs by being good at what you do. This should start with some basic knowledge about the platform, which is easily located on this forum if you just look for it - something I'm willing to bet you haven't tried to do.
  21. It's supposed to be. Starting a new business is difficult. If it wasn't, anyone could do it. You are competing with skillfull people who know what they are doing. If you're not one of them, you don't deserve success. Success is earned through hard work, dedication, investments and knowledge. So yes. It's difficult. And it should be. In fact, I feel it should become even more difficult, by making anyone who wishes to sell on Fiverr pay a monthly fee. This isn't a welfare platform. It's a business platform.
  22. I'm a big fan of Derren Brown. That guy is a genious.
  23. I bet astrologists would be very happy indeed. Yet another way they can pocket other people's money while using their fake cold-reading techniques and "this matches every idiot out there"-templates to make people believe that balls of plasma hundreds of lightyears away, can tell them who they are. Just gonna leave this here, for your viewing pleasure.
  24. The only forum category where you are allowed to post your gig links is in the "Improve my gig" category and "My Fiverr gig" category. This category (Tips for sellers) is meant for advice and tips from experienced sellers. Always check that you're posting in the right category.
  25. Haha. Yeah. Tough lesson! Better to ignore the message if its old, even if it is a real buyer, because 1) they would have likely found someone else by now, and 2) it will kill your response rate.
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