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smashradio

Seller Plus Member
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Everything posted by smashradio

  1. I agree, to a certain extent. Yet, curating music that envokes a certain mood, feeling or ambiance, can certainly contribute to the design in some ways. It might be deeply personal, but knowing what works or not can certainly have an effect on the way music is presented. Even so, the core of your argument holds up, in my opinion. I started at 4. Maybe that explains my enthralling hight. I'm 5'7. On second thought, I blame smoking from an early age.
  2. This might be my shortest post ever. But it doesn't need more. It's one bullet point. A very powerful bullet point. Here it comes.... Drumroll.... Be great at what you do before you even consider creating a gig. .
  3. Yeah, it's no fun at all when these things happen. Just gotta learn from it and move on. Just like any other business, you will get bad buyers from time to time.
  4. In some cases, a buyer might initiate a chargeback from Paypal. That can cause the order to get cancelled because Fiverr no longer have the money to pay you. Other times, customer support will cancel the order on behalf of the buyer. This usually happens when the buyer didn't receive what was promised. It seems you're dealing with one of these situations and a bad buyer. You can contact customer support to ask why the order was cancelled, after the seller left a positive review and published your work. Add any documentation you have as proof. You can open a ticket with support here: https://www.fiverr.com/support_tickets/ Regarding if they ever listen to sellers: yes. I've had multiple cases over the years where support helped me out against difficult buyers. So it's not true that they only listen to buyers. But it might often seem that way, since support prefers to let sellers deal with issues themselves first. Sometimes, sellers can also feel that the practice of cancelling an order like this is unfair, even though customer support can't do anything about it (for example if a chargeback happened).
  5. Are you talking about buyer requests? If so, this might help: https://www.fiverr.com/support/articles/360015226518-Responding-to-Buyer-Requests
  6. If a revision was included, I will provide that, even if the order is completed (within reason). If the buyer comes a year later, then no. But if they reach out a few days later with an issue, of course I will help them out! If the revision wasn't included in the price, I'll offer to do it at my usual rate.
  7. It doesn't draw my attention. The furniture looks cool. But it's a bit... boring? A bit grey? I can imagine that it would easily get overlooked in the search results. Also, it doesn't say anything about what you're offering? Even though you should keep text to an absolute minimum, it might help it "pop" to add something. Just to give the buyer an instant clue about what you're offering. Right now, it's just a (very cool) chair. Disclaimer: I'm not a designer.
  8. The live portfolio basically has the same size format as a gig image, right? So I'd expect that the image size should be about the same as your gig thumbnail in order to look good. You get a preview in the delivery popup when you upload it. Not sure if that matches the size and proportions of the actual, live portfolio. It it doesn't, it would make sense to change that.
  9. Indeed. I went 100% freelancer during the lockdown (in addition to owning a company). But I already had a healthy buffer and a good portfolio of investments ready by then. I consider myself lucky. If I didn't have that in order before the lockdown, I would probably have struggled a lot more. These days, I'm 100% freelance + my company, and I'm doing well. It's part luck, part strategic planning for difficult times over several years I have to thank for that.
  10. Since you can't upload copyrighted material, the only way to do this would be to link to your playlists. Before you do that, contact support to make sure that's all ok. I don't think the audio category is made for music curation. I didn't even know that was a thing, until now.
  11. Yes, you can get banned without warning. That's why you need to follow the rules. If it happens to you, you will get an e-mail with a short and very inconcise explanation of why it happened.
  12. Here's the thing. You gotta take care of the basics first. Food on the table, a roof over your head, healthcare for your family and so on. If you're struggling to do that as a freelancer, you have to rethink a few things. First of all, consider if you can continue being a freelancer while covering your basics. You have a full-time job, so that's great. That should hopefully take care of things. Combining freelancing with a full-time job can be difficult if you want any sort of balance. But there is a positive side to this: you don't have to give up. You can delay. Take a step back, look at what you may be doing wrong at the moment. Spend some quality time with friends and family. Enjoy life. While you do, you can keep planning for the day you'll return to freelancing. Maybe you could improve your skills in the meantime? So there's options, beyond just "giving up". I've been there. I've done it. Another alternative is to go all in. But unless you have a buffer that can last you at least a year, preferably longer, that's super risky.
  13. Here's a guide on how to create a gig: https://www.fiverr.com/support/articles/360010451397 Fiverr does review gigs automatically and through their system of reporting users. So you should always ensure that your gigs meet the requirements and follow all terms on Fiverr, before setting it up. You can read the terms on Fiverr here: https://www.fiverr.com/terms_of_service Best of luck!
  14. I would say it depends. Is the candidate applying for a job as a writer? Or a job that requires them to be great at writing? If so, I'd say it's a borderline case, not unlike academic work. If I was a boss, and I found out that an applicant didn't write their own CV, I would disregard the individual right then and there. That said, I believe it should be up to the applicant, not the writer. You've been hired to do a job. If the applicant chooses to use your services to misrepresent themselves, that's on them. Let's say I'm applying for a job as a receptionist. The job requires me to speak fluent English. It also requires me to have excellent customer service skills and previous experience. I have all of these things in order. What I'm lacking, is the skill of writing a great CV. The information on the CV is true. I'm not misrepresenting my skills. Yet, I never had to write a proper CV before, because my last job was given to me by my dad, who was the boss at that company. So I need some help putting it together in a way that will get the attention of this new employer. I see no ethical issues with that, whatsoever. But let's say I'm applying to a job as a job consultant at the municipality. Part of my job will be to guide job seekers on how to write effective CVs. But because I know nothing about writing a great CV, I hire you to do it for me. That's unethical.
  15. Maybe some day 😄 But not day. Probably not tomorrow. A lot of sellers have little to no formal training. That doesn't mean you're not good at what you do. I think the issue is 18-year-old guys in certain countries who have been told that they can just make an account on Fiverr and they will get rich. There are so many "Get rich quick" guides for Fiverr out there, mostly tailored towards people in developing countries where opportunities are few and far between. They likely went to a school where they didn't have access to computers (or some Windows XP laptop shared by the entire class, at best). They come from countries where being a fully educated doctor will net you a few hundred per month. For most of their lives, they had the entire family to support them. They had programmes helping them from the international community. They are used to getting things handed to them. So they go on Fiverr, write "Am expart marketing engineer consulttint forr u pro pro pro pro", add a thumbnail they stole from some other seller who did the same before them, and sit back, waiting for the orders to come in. It's a vicious circle perpetuated by the "gurus" who promise riches online by doing as little as possible. That's your "liars". Not a sincere seller who says to herself, "Hey, I'm actually rather good at writing. Maybe I'll try putting those skills to good use!". The liar, on the other hand, has no skills. At least, no relevant skills.
  16. If you feel that you can improve your gig description and other content to improve conversions, you should do so. Make sure to only do well-planned and thought-out changes.
  17. It has nothing to do with "gig rank", but it does give you the oppurtunity to show off notable clients you have worked with. That can help create trust, meaning more buyers will feel confident in your skills and order from you. But it's important to only add clients you really worked with, and only after getting their written permission to use their logo on your gig profile. Fiverr will verify that you have actually worked with the clients before adding them there, so there's no point in lying.
  18. I would deliver all of them, just to make it easier for the buyer to find them all in one place. The final delivery should be a complete delivery.
  19. I think the problem here is that you expect Fiverr to be a fair system, when in fact, it's a platform with millions of sellers. If each gig were manually approved by an industry expert who knew enough to identify every piece of copyrighted material, Fiverr would need an army. Armies cost money and Fiverr wouldn't be here if they spent the money like that. The shareholders – me included – would be furious. So what is Fiverr to do, given that there's considerable risk of liability if they allow potentially copyrighted material to be sold on the platform, without the owners permission? They make an automated system, of course. This system is in place to keep Fiverr from facing too much liability. It's there to maintain some sort of order on the platform. The system is not there to be 100% perfect, fair and correct all the time. You can't expect it to. And if the Trust and Safety team had to spend hours investigating each gig that receives a report, they would never be able to do their job. Will unfair stuff happen? Yes. It might happen to you, it might happen to me. Having realistic expectations about this is part of the business world. When you own a brick and mortar store, it might burn down. Or maybe a disgruntled client reports you to the authorities for doing something illegal. Someone might steal your stuff. Or maybe the shopping mall you're based in decides that they want to use the entire floor you're on for a ping pong tournament that lasts for eight weeks and forces your store to close down three hours early every night. (Yes, this last part actually happened at a store I used to work at many years ago.) My point is: business isn't fair. It's not meant to be. And if you keep all your eggs in one basket, that's really your mistake, not Fiverr's. Fiverr have to take care of Fiverr, to make shareholders like me happy. That's their job.
  20. And you're still here. That just confirms what we've been saying: You don't get banned for "no reason".
  21. Just because these sellers don't understand why they've broken the rules doesn't mean they haven't broken the rules. It's your responsibility, as a seller, to learn and follow all the terms on Fiverr. If you don't, then it's by no means unfair if you get banned. Also, stealing other people's work is not just a violation of Fiverr rules. It's criminal. It's theft of intellectual property. If someone stole my gig content, they should worry more about the legal action I'm going to take than Fiverr banning their fake seller profile.
  22. The video doesn't qualify as "professional". Not even "profational", I'm afraid. You should work on your editing skills, and then come back to Fiverr when you have the skills to back up your claims. Not saying this to be rude. But at times, a reality-check can help us improve and open up new doors! Best of luck!
  23. Typo on your main gig thumbnail. Given that you're a writer and communication specialist (according to your own profile description) and from an English-speaking country, that's a bit surprising. Is for singular. Are for plural. Like you say in your gig description for cover letters and resumes: "You only get one chance to make a first impression." You have room for more information, selling points and value propositions in your gig description. Use it. I can't hear any audio from your gig video. You could use the video more effectively if you had music and perhaps a voice over in it, to increase engagement. Hope this helps!
  24. Nice summary, @vickieito! I agree with most of the points on the list as being factors for the TRS badge. One thing I'd like to add. I belive consistent improvement on level two over time (increasing satisfaction rate, higher earnings and so on) could be a factor. That upward arrow might be something they look for when identifying sellers they want to look closer at. But it makes sense to see who's improving even while on level two. The ones that stay "flat" might have a harder time getting shortlisted. It's just a feeling I have. No idea if it's true. So your improvement by raising prices, earning more and over-delivering consistently, should not stagnate, just because you're "stuck" on level two. The moral is to never stop improving, no matter how stuck you feel.
  25. Perhaps they have expanded it to select Level Two sellers. Nothing ever changes on Fiverr without being tested on a few sellers first, to get feedback and to see how everything works. It might also be limited to certain gig categories.
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