bokiiii Posted May 23 Share Posted May 23 Hi everyone, I would like to talk about Fiverr platform and changes on this platform which made this almost impossible for sellers to be successful, experienced and especially new ones. Maybe some of you won't agree, but let me continue. Here are some changes that made this platform worse: Removal of "Buyer Request" This option was THE ONLY option for new sellers to get some orders and reviews. I got 80% of job from this option and I know a lot of sellers who also got nice jobs by sending offers in Buyer request field. Why was this removed? Because of scammers who copy/paste their offers without reading buyer's request? If buyer thinks seller didnt read his request, then simply they could not answer them. Adding Private feedback option The worst decision ever. Also, whole algorithm depends on this, so this makes this decision even worse. The thing is, you can see private feedback which your buyer left you, so you actually cant see what bothers your buyer and what you did wrong in that order. Also, there are lot of people who will simply leave you bad private feedback, just for fun, even dough you did everything perfect and you got nice public review from the same people. Anyway, I am thankful for 2 years of experience which I got on Fiverr, but after you made all those changes, this became one very bad platform, where you compete with others, fight algorithm, deliver high quality work, give buyers more revisions then agreed, deliver finished work before delivery date, and all that for some very low price. I am very disappointed of what this platform became, but whatever, I know I will find some other places where they treat sellers better. But for all sellers on this platform, Fiverr should consider removing useless private feedback, bring back buyer request, stop making changes which put sellers in very bad positions, and generally, treat their sellers better. And for all buyers reading this, these are all the reasons why you will get cheap, and not high quality product. Because all prices are similar, cheap, and you cant easily find good sellers, because of algorithm. Have a nice day everyone 14 Link to comment Share on other sites More sharing options...
newsmike Posted May 23 Share Posted May 23 (edited) 23 minutes ago, bokiiii said: And for all buyers reading this, these are all the reasons why you will get cheap, and not high quality product. Actually, quite the opposite is true. Buyer's requests matched up the very worst sellers with the very worst buyers, all in a $5 race to the bottom. And as far as private reviews, if you are delivering quality services you have nothing to fear. It is only sellers who deliver junk who fear review. Edited May 23 by newsmike 20 2 2 Link to comment Share on other sites More sharing options...
nickj2013 Posted May 23 Share Posted May 23 Private reviews were a terrible decision to add to the mix here at Fiverr. I agree. Replacing Buyer Requests with Briefs however was a good 'idea.' But briefs don't work, so the 'idea' needs some serious tweaking if it's ever going to bear fruit. 10 Link to comment Share on other sites More sharing options...
newsmike Posted May 23 Share Posted May 23 (edited) 4 minutes ago, nickj2013 said: Private reviews were a terrible decision to add to the mix here at Fiverr. Why? I can think of only one reason why a seller would be afraid to be reviewed. Edited May 23 by newsmike 6 1 Link to comment Share on other sites More sharing options...
visualstudios Posted May 23 Share Posted May 23 (edited) 23 minutes ago, newsmike said: Why? I can think of only one reason why a seller would be afraid to be reviewed. I can think of several. Private reviews, in the way they are implemented, are not a good idea. They are worded in a very punitive way, they don't give sellers any feedback (so you can't improve, it literally serves no purpose for you as a seller, only for the platform), they are one sided (you can't leave buyers private reviews), and they skew any public feedback you leave buyers (you better not rate a buyer 1 star, even if they are satan himself, because he can always punish you afterwards in a private review). Also, you better do whatever he asks, be it extra free revisions, etc. because, again, he can screw your placement in the search results and you won't even know it. They completely distort the platform's feedback system. Briefs, on the other hand, are much better than buyer requests. Still pretty bad, but better. Edited May 23 by visualstudios 17 3 Link to comment Share on other sites More sharing options...
newsmike Posted May 23 Share Posted May 23 49 minutes ago, visualstudios said: they don't give sellers any feedback I agree there. They should give you anonymized feedback to be able to improve. They are too opaque. 8 Link to comment Share on other sites More sharing options...
bokiiii Posted May 23 Author Share Posted May 23 (edited) 1 hour ago, newsmike said: Actually, quite the opposite is true. Buyer's requests matched up the very worst sellers with the very worst buyers, all in a $5 race to the bottom. And as far as private reviews, if you are delivering quality services you have nothing to fear. It is only sellers who deliver junk who fear review. Buyer's request matched up all sellers on fiverr so not just the worst ones. And yes there were buyer requests for 5 dollars, but there were many much higher requests too, and if buyer wanted nice seller, he can easily just look at seller's level. Edited May 23 by bokiiii 7 Link to comment Share on other sites More sharing options...
bokiiii Posted May 23 Author Share Posted May 23 1 hour ago, newsmike said: Why? I can think of only one reason why a seller would be afraid to be reviewed. I can also think of only one logical reason why would seller get bad review. But again, there are people who give you completely different private and public reciew. They do that for fun, they dont care about giving you relatable private review, because you wont even see it. 6 Link to comment Share on other sites More sharing options...
bokiiii Posted May 23 Author Share Posted May 23 1 hour ago, visualstudios said: I can think of several. Private reviews, in the way they are implemented, are not a good idea. They are worded in a very punitive way, they don't give sellers any feedback (so you can't improve, it literally serves no purpose for you as a seller, only for the platform), they are one sided (you can't leave buyers private reviews), and they skew any public feedback you leave buyers (you better not rate a buyer 1 star, even if they are satan himself, because he can always punish you afterwards in a private review). Also, you better do whatever he asks, be it extra free revisions, etc. because, again, he can screw your placement in the search results and you won't even know it. They completely distort the platform's feedback system. Briefs, on the other hand, are much better than buyer requests. Still pretty bad, but better. Definitely right about this. If you give bad public review to buyer because he deserves it, he will definitely give you the worst imaginable private feedback. So dear sellers, thats how you are treated, you have to work hard, fight algorithm, work for vey low prices, and above all that you cannot give your honest oppinion about buyer. LOL Fiverr team really made this and thought they did something good. 6 Link to comment Share on other sites More sharing options...
leannelrivers Posted May 23 Share Posted May 23 6 hours ago, visualstudios said: and they skew any public feedback you leave buyers (you better not rate a buyer 1 star, even if they are satan himself, because he can always punish you afterwards in a private review). I couldn't agree more with this. The fact that buyers get the request to leave a private review days after the public one is stupid and means I don't bother reviewing a bad buyer at all unless it was a truly horrendous experience. If Fiverr insists on private reviews, they should make the three pointless questions relevant to the overall experience. As it is, if they have a negative experience with the platform functionality and express that in the private reviews, it's the sellers who take the hit. Ugh, we've said this ALL before. 11 Link to comment Share on other sites More sharing options...
visualstudios Posted May 23 Share Posted May 23 10 hours ago, bokiiii said: fight algorithm, work for vey low prices, Hmm, not really. 6 1 Link to comment Share on other sites More sharing options...
nickj2013 Posted May 23 Share Posted May 23 15 hours ago, newsmike said: Why? I can think of only one reason why a seller would be afraid to be reviewed. In all my years of shopping online from Amazon, to Ebay, Wayfair, hosting sites, domain sellers, etc... I've NEVER been asked to leave a private review. I've only been solicited privately, to leave a review when I failed to leave an open (public) review. So for example, if I bought something from Amazon, received it, and never left a review. Then Amazon would send me an email later saying... 'How'd you like this product, or seller?' Other than that, when I left a public (open) review. That was it. Never got a solicitation email from anyone. Also if you check out most shopping sites freelancer or otherwise, public reviews are what people take into account the most when buying anything. They're basically like warnings to future purchasers. You know how many things I didn't buy, or how many final decisions I've made on purchases based on public reviews? If anything, a private review just seems like a way to goad the customer into giving the seller a bad rating. It's similar to stating something in a business meeting, and then having you co-worker approach you later in private and ask... "You don't really believe all that crap you said back there do ya?" And if you said... "No," now your co-worker has leverage against you in future dealings. I just don't find private reviews productive as a frequent online shopper who ALWAYS scrolls public reviews when I buy anything. 14 Link to comment Share on other sites More sharing options...
nickj2013 Posted May 23 Share Posted May 23 14 hours ago, bokiiii said: Buyer's request matched up all sellers on fiverr so not just the worst ones. And yes there were buyer requests for 5 dollars, but there were many much higher requests too, and if buyer wanted nice seller, he can easily just look at seller's level. Buyers requests were really easy to sift through though. My method for example, was to send offers to clients in my niche regardless of their price. If the client was serious, they'd hit me back and we'd do business. I often found the $5 offerers were a mixed bag. Some really thought anything over $5 was too expensive for your services. Others, seemed to just be using it as an ultra low point for serious negotiations later on. And some... would take your offer and pass it along to someone willing to spend more money in the marketplace than they were. 10 Link to comment Share on other sites More sharing options...
robinrakibul Posted May 28 Share Posted May 28 There are many factors but I think Fiverr has grown in popularity, more freelancers have joined the platform, resulting in increased competition. This saturation of the marketplace can make it more challenging for some freelancers to stand out. Also quality has changed, base price got few changes, buyer requests feature removed and there are many more reasons! 7 Link to comment Share on other sites More sharing options...
imagination7413 Posted May 29 Share Posted May 29 Buyers Request... I'm not going to repeat myself, so here is a link to what I've already shared. (Included is a list of many of the broken bits.) https://community.fiverr.com/forums/topic/290975-bring-back-buyer-request/?do=findComment&comment=1880450 I'll admit, I really liked the idea of Buyers Requests, but there was too much abuse. 6 Link to comment Share on other sites More sharing options...
dbarik403 Posted May 29 Share Posted May 29 Buyers Request was more easier for new seller but now buyers notification is difficult to get new job 2 Link to comment Share on other sites More sharing options...
asif_abeer Posted May 29 Share Posted May 29 The Fiverr marketplace is now really overpopulated with sellers, and there are some sellers who don't know how to work properly. And for them the buyers get dissatisfied as well. The algorithm also makes it difficult for the new sellers to get work as there are many people. Then the buyer request is also gone so the way is much more shrunk than before to get a new order. But it is also true that if you could convert some clients then there's a really good head start. 1 Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now