buyer request revision number shows zero even when i select any number.

[eliza_09]

hello there sweet people,

i am a new seller on fiverr and every time i send a buyers request letters, the offer shows zero revisions even when i select a number. this has been happening for quite a long time. i always put 3 revisions option. but every time is shows zero to the clients. it was only few days back when 2 of my clients asked me for revisions only then i noticed this problem. and i checked previous letters and order details, it was the same problem with all of them. 

what should i do to fix this. please help me. desperately in need of your advises.

thank you,

eliza

[fahmidhimel]

you talk to fiverr support.  best wishes for you

[samoresh1010]

You can talk to fiverr support https://www.fiverr.com/support/seller

[perfectminhaj]

you should contact the fiverr support them to solve this issue

[teachernita]

In the meantime, just mention the revision problem in your actual message on buyer requests, so that the client can see you are in fact giving them.

[irtifa_sarwath]

contact with the support team of fiverr

[mdsojib276]

You can solve the problem by reporting your problem to Fiber Support. You can talk about support by clicking on this link.
https://www.fiverr.com/support_tickets/new

[genuineguidance]

Hey! Have you tried contacting Fiverr or Fiber or whatever it is called support!!!

Come on, guys. One person saying it is enough.

What people here should be asking is - are you answering Buyer Requests through your phone, a tablet or on your pc?

GG

[eliza_09]

2 hours ago, genuineguidance said:

Hey! Have you tried contacting Fiverr or Fiber or whatever it is called support!!!

Come on, guys. One person saying it is enough.

What people here should be asking is - are you answering Buyer Requests through your phone, a tablet or on your pc?

GG

i have tried to address this problem to help and support but no help as there is no free text option to write my problem. and yes i use both my laptop and mobile phone to send buyer requests.

[uchihashahin01]

did the problem is with both mobile and pc ?

[coderboss]

It's technical issue please ask support team.

[eliza_09]

3 hours ago, uchihashahin01 said:

did the problem is with both mobile and pc ?

i dont know. i just know my offer letter doesn't show the revision options.

[rakib_sarker]

At first you can delete browser cache then contact with fiverr support.It's technical issue

[ashian_ashik]

I think it is a technical problem.you take fiverr support 

[eliza_09]

On 7/17/2021 at 12:35 AM, rakib_sarker said:

At first you can delete browser cache then contact with fiverr support.It's technical issue

oh i did. and the problem is solved now. anyway, thank you for your support.

[eliza_09]

50 minutes ago, ashian_ashik said:

I think it is a technical problem.you take fiverr support 

yes i was a technical issue. i contacted fiver help and support and they resolved this problem. thank you for your advise.