anniekhan55 Posted March 20, 2021 Share Posted March 20, 2021 Please support sellers too. Fiverr team only support buyer and it’s so much disappointing for sellers that deliver 💯. How can i resolve this issue. Link to comment Share on other sites More sharing options...
english_voice Posted March 20, 2021 Share Posted March 20, 2021 Fiverr does support sellers as well as buyers. It’s not correct to say Fiverr only supports buyers.I’m a seller. Whenever I have needed customer support they have acted in my interests. Link to comment Share on other sites More sharing options...
gurusol Posted March 20, 2021 Share Posted March 20, 2021 This is true that actual money machine here are the buyers, so they get some edge.But rather than blaming to someone else or the Fiverr, try to find out the loop holes you are having in your services. How you can avoid some cancelations.? How you can mold the buyer interest so he never goes to canceling his order.?In my experience 90% of refund cases are due to the reason that buyer didn’t find the service up to their requirements. Leave the 10% on the luck that you find some bad guy around. But 90% is huge enough to consider and move forward. Link to comment Share on other sites More sharing options...
anniekhan55 Posted March 20, 2021 Author Share Posted March 20, 2021 Fiverr does support sellers as well as buyers. It’s not correct to say Fiverr only supports buyers.I’m a seller. Whenever I have needed customer support they have acted in my interests.I’m fully confident delivered my work as per buyers requirement. Buyer didn’t even know how about topic r keywords i also suggested and he is satisfied but he wants some other Additional information i also added but at the end he cancelled the order. It’s much disappointing for me 😔 Link to comment Share on other sites More sharing options...
donnovan86 Posted March 20, 2021 Share Posted March 20, 2021 I’m fully confident delivered my work as per buyers requirement. Buyer didn’t even know how about topic r keywords i also suggested and he is satisfied but he wants some other Additional information i also added but at the end he cancelled the order. It’s much disappointing for me 😔Buyer didn’t even know how about topic r keywords i also suggested and he is satisfied but he wants some other Additional information i also added but at the end he cancelled the order. It’s much disappointing for meDon’t take it the wrong way, but improving English your skills will help a lot, especially if you are working with an US native.Also, check buyer reviews when a person contacts you, just to be safe. I was able to avoid some nasty buyers just by checking their previous reviews from other sellers. Link to comment Share on other sites More sharing options...
anniekhan55 Posted March 20, 2021 Author Share Posted March 20, 2021 This is true that actual money machine here are the buyers, so they get some edge.But rather than blaming to someone else or the Fiverr, try to find out the loop holes you are having in your services. How you can avoid some cancelations.? How you can mold the buyer interest so he never goes to canceling his order.?In my experience 90% of refund cases are due to the reason that buyer didn’t find the service up to their requirements. Leave the 10% on the luck that you find some bad guy around. But 90% is huge enough to consider and move forward.The delivery is as per buyer requirements but when i delivered he is asking for cancellations Link to comment Share on other sites More sharing options...
anniekhan55 Posted March 20, 2021 Author Share Posted March 20, 2021 Buyer didn’t even know how about topic r keywords i also suggested and he is satisfied but he wants some other Additional information i also added but at the end he cancelled the order. It’s much disappointing for meDon’t take it the wrong way, but improving English your skills will help a lot, especially if you are working with an US native.Also, check buyer reviews when a person contacts you, just to be safe. I was able to avoid some nasty buyers just by checking their previous reviews from other sellers.I didn’t take any negative impact for fiverr support team but sometimes it’s so disappointing when you don’t know the actual reason? so that i improve it. Link to comment Share on other sites More sharing options...
emirvrabac Posted March 20, 2021 Share Posted March 20, 2021 I am new in this freelance business and I have bad luck with selling. I offer video editing services and no luck so far. I need money since this pandemic took my full time job and I have a child on the way. I know that I have to build my reputation in the beginning but how to do that if I dont have clients. So that is my experience on Fiverr so far and on many freelance sites. Link to comment Share on other sites More sharing options...
anniekhan55 Posted March 20, 2021 Author Share Posted March 20, 2021 Thanks all of you for giving precious tips Link to comment Share on other sites More sharing options...
jawedali583 Posted March 20, 2021 Share Posted March 20, 2021 What we have learn from books try to your customer more successful. in returned you will get what do you looking for Link to comment Share on other sites More sharing options...
gunawanguan Posted March 20, 2021 Share Posted March 20, 2021 Buyer didn’t even know how about topic r keywords i also suggested and he is satisfied but he wants some other Additional information i also added but at the end he cancelled the order. It’s much disappointing for meDon’t take it the wrong way, but improving English your skills will help a lot, especially if you are working with an US native.Also, check buyer reviews when a person contacts you, just to be safe. I was able to avoid some nasty buyers just by checking their previous reviews from other sellers.I agree with this, always check buyer credibility before.It will be good if there is some thread here that report a buyer that is a spamming or behave bad, but I don’t know if that’s allowed or not by Fiverr. Link to comment Share on other sites More sharing options...
genuineguidance Posted March 20, 2021 Share Posted March 20, 2021 I agree with this, always check buyer credibility before.It will be good if there is some thread here that report a buyer that is a spamming or behave bad, but I don’t know if that’s allowed or not by Fiverr.It will be good if there is some thread here that report a buyer that is a spamming or behave badWe are not supposed to “name or shame” anyone on the forums - buyers or sellers.Why? Well, because there are always two sides to every story and the offended party who is posting the name of a buyer or seller whom acted badly in their opinion is only giving their side.If one wants to see if a buyer has a knack for giving bad reviews or receiving them from other sellers, they can use the method above of going to the buyers profile.GG Link to comment Share on other sites More sharing options...
ahmdrajpoot Posted March 20, 2021 Share Posted March 20, 2021 Sorry, But Fiverr does support sellers as well. Describe your problem briefly when you submitting your email to fiverr they will help you. Link to comment Share on other sites More sharing options...
anniekhan55 Posted March 20, 2021 Author Share Posted March 20, 2021 I am new in this freelance business and I have bad luck with selling. I offer video editing services and no luck so far. I need money since this pandemic took my full time job and I have a child on the way. I know that I have to build my reputation in the beginning but how to do that if I dont have clients. So that is my experience on Fiverr so far and on many freelance sites.10 buyers request daily and online 24 hour Link to comment Share on other sites More sharing options...
sanaaliabbasi Posted March 20, 2021 Share Posted March 20, 2021 Fiverr supports both with rational analysis, so you must be more logical with clear vision while communicating with buyer. Link to comment Share on other sites More sharing options...
gunawanguan Posted March 20, 2021 Share Posted March 20, 2021 It will be good if there is some thread here that report a buyer that is a spamming or behave badWe are not supposed to “name or shame” anyone on the forums - buyers or sellers.Why? Well, because there are always two sides to every story and the offended party who is posting the name of a buyer or seller whom acted badly in their opinion is only giving their side.If one wants to see if a buyer has a knack for giving bad reviews or receiving them from other sellers, they can use the method above of going to the buyers profile.GGOh that’s right, you got the point. I have not thinking from that side.Sorry for suggesting a bad idea 🙏 Link to comment Share on other sites More sharing options...
gurusol Posted March 21, 2021 Share Posted March 21, 2021 The delivery is as per buyer requirements but when i delivered he is asking for cancellationsThere is a definite some loop hole in your deliveries. Try to figure this out. More quick you find it, better it will be for you.I personally experience many buyers who are very selective, picky, or felt like they will just go and cancel the order. But at the end it was all me who diverted their intentions, and never got any cancellation so far.This is what professionalism all about. Never act like just another worker of a company. You are professional so prove it to them. Best of luck.!! Link to comment Share on other sites More sharing options...
genuineguidance Posted March 21, 2021 Share Posted March 21, 2021 10 buyers request daily and online 24 houronline 24 hourPlease take this phrase out of your lexicon.Thank you.GG Link to comment Share on other sites More sharing options...
psykkopatte Posted March 21, 2021 Share Posted March 21, 2021 Until now i’ve got good experience with CS Link to comment Share on other sites More sharing options...
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