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mdasrahim
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Well, could it be the first reason? Then maybe you need to enable JavaScript or update.

For the second reason, if you have a VPN on, deactivate it, if you are using a browser that doesn´t track you etc. you might have to switch to a different one, if not, you can try clearing cookies&cache etc. log out, or test with another browser, perhaps one you haven´t used before, so it doesn´t have any cookies etc yet.

Unless you don´t mind everyone being able to see your IP, you may want to edit your screenshot. You don´t need to provide that on the forum, only to Customer Support, in case the above won´t help.

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Actually, wasn´t there a topic like that some time ago, where in the end it resolved on its own and was due to some ISP in the region of the OP then, confirmed by other sellers who used the same ISP. So that might be another possible reason perhaps.

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Well, could it be the first reason? Then maybe you need to enable JavaScript or update.

For the second reason, if you have a VPN on, deactivate it, if you are using a browser that doesn´t track you etc. you might have to switch to a different one, if not, you can try clearing cookies&cache etc. log out, or test with another browser, perhaps one you haven´t used before, so it doesn´t have any cookies etc yet.

Unless you don´t mind everyone being able to see your IP, you may want to edit your screenshot. You don´t need to provide that on the forum, only to Customer Support, in case the above won´t help.

Thanks for your suggestionss.

I don’t use any VPN,

But I am facing some serious network problem in my internet modem,

I think this could be a reason

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Thanks for your suggestionss.

I don’t use any VPN,

But I am facing some serious network problem in my internet modem,

I think this could be a reason

Could be, though as you can see above, some of us including me saw that page as well today, so perhaps it has to do with something Fiverr did too, seems okay again for me, though.

Hope you´ll get it sorted out or it will disappear by itself soonest.

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Could be, though as you can see above, some of us including me saw that page as well today, so perhaps it has to do with something Fiverr did too, seems okay again for me, though.

Hope you´ll get it sorted out or it will disappear by itself soonest.

few moments ago, when I opened my fiverr app, it shows " you can’t perform this action, please contact customer support".

think I am going to fall in a serious trouble.

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few moments ago, when I opened my fiverr app, it shows " you can’t perform this action, please contact customer support".

think I am going to fall in a serious trouble.

I had that “you can´t perform…” pop-up in the app as well a while ago, I sent support a screenshot with my ticket (because it happened when I replied to a customer and my response rate dropped), they said they forwarded it to the tech team. The ticket is still open, my response rate still a few percent less but it hasn´t happened since, at least.

Maybe report it right away better if you get it on both desktop and laptop. If you can´t reply or send a delivery on time, your rates may drop.

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I had that “you can´t perform…” pop-up in the app as well a while ago, I sent support a screenshot with my ticket (because it happened when I replied to a customer and my response rate dropped), they said they forwarded it to the tech team. The ticket is still open, my response rate still a few percent less but it hasn´t happened since, at least.

Maybe report it right away better if you get it on both desktop and laptop. If you can´t reply or send a delivery on time, your rates may drop.

okey, if they reply you, please post this here, and let us know their answer

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okey, if they reply you, please post this here, and let us know their answer

I don´t think I´ll ever see another reply than the one that they sent it to the tech team, that ticket is a few weeks old already, but if they´ll reply some day and I remember and find this thread again, I will. 😉

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