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  1. Hey, I wonder what exactly happens when I block a user/buyer. Does the buyer still see my content any longer and just isn't able to contact me or will the buyer be blocked from seeing all my published gigs? Would be great to know what exactly happens. Thanks in advance!
  2. How do I report a scammer to prevent the same scam from happening to other people. This user is still active and attempting to provide the same service to others. The seller stole private information from me and I lost over 1000$
  3. Reminds me that I made a topic that included the subject of pricing that wasn't approved earlier. Why not? It involves AI and Fiverr so I would have thought it would have been fine. It is relevant, because I will refer to it below. And, eventually, if someone sees fit to accept my writing - not AI, sadly - I can link the two up. This article forgot considering the tax man 🙂 It's also worth noting that a consumers generally don't enjoy paying "extra" for a service and that many sellers use package prices as a bait and switch pricing model, getting clicks with low prices then springing the "real price" later on. That's when they're not scrabbling to pull them away from the platform. Of course, gig extras were only introduced as a way to help sellers charge more than $5 in the first place because sellers were demanding it, what, 10 years ago? Make note of that. Gig extras were there to increase the value of $5 gigs. Wouldn't it make more sense - you'll need to refer to the topic I created that is languishing somewhere among the Thai love spell spams and other assorted rubbish - to just eliminate gig extras altogether? Since realistically, they've moved from "helping sellers to charge more" to "locking essentials behind a hidden price wall". You know that I am correct on this because Fiverr has had to enforce certain gig extras as mandatory as well as category pricing minimums. You also know that complaints about this are not uncommon. So why not shake it up? Why not use AI to "price competitively"? Remember the little extra tip in that topic I posted on top of GPT's suggestion? That's right, Fiverr has control of the algo and can give things a nice bulky weight at the higher end. It's basically the same as the "must charge $80 for websites" policy, but more subtle and gradually pulling the marketplace up. Like your Investors Reports tell people, Fiverr is aiming upmarket and AI is its big love. Was that idea so terrible that my post could not be published and discussed with the community? I'll ignore that the conclusion reads more like an introduction and also basically tells sellers that bait and switch is kinda OK because it's "attractive" to price your gigs low and hide the good stuff behind gig extras. You don't need me to tell you how many sellers will read this and come to the wrong conclusion. Don't worry, I don't expect anyone to read this. It's intelligent and insightful - if somewhat critical - commentary that points out the flaws in Fiverr's content marketing strategy on a necropost - not exactly the raison d'être for this forum or indeed any of Fiverr's recent moves. One final point: this article was written just over a year ago. Since then, 200,000 buyers have left. Has Fiverr not considered that as AI improves and becomes even more user friendly, this trend will only worsen? Repeat after me: complex AI services can easily be performed by a GPT agent in the near future. Without the wait - and at a cost that probably equals 1 gig for 1 small thing each month. During the industrial revolution, small businesses all got swallowed up by factories. Eventually, what happened was that capitalism found that these "old fashioned" products that were "hand made" could be charged at a premium because they were "artisan" rather than factory made. History may not repeat, but it often rhymes. Another little industrial revolution era factoid for you: we only have the 5-day workweek because prior to that, factory owners were working people to the bone 7 days a week. As it turned out, this was bad for their mental and physical health. The weekend is a modern invention of capitalism. Workers in the Middle Ages had many more holidays than we do today. And what we're actually seeing with platforms like Fiverr is a neo-feudalism that also mixes in the worst bits of classical, industrial-era capitalism. All those rights won over the course of the 19th and 20th centuries are slowly being eroded. Again, Fiverr does note that a unionization of freelancers would threaten its business model. It's in the investor docs. If nobody at Fiverr can see the toweringly huge elephants lumbering in the room around it, then this company is doomed.
  4. Reminds me that I made a topic that included the subject of pricing that wasn't approved earlier. Why not? It involves AI and Fiverr so I would have thought it would have been fine. It is relevant, because I will refer to it below. And, eventually, if someone sees fit to accept my writing - not AI, sadly - I can link the two up. This article forgot considering the tax man 🙂 It's also worth noting that a consumers generally don't enjoy paying "extra" for a service and that many sellers use package prices as a bait and switch pricing model, getting clicks with low prices then springing the "real price" later on. That's when they're not scrabbling to pull them away from the platform. Of course, gig extras were only introduced as a way to help sellers charge more than $5 in the first place because sellers were demanding it, what, 10 years ago? Make note of that. Gig extras were there to increase the value of $5 gigs. Wouldn't it make more sense - you'll need to refer to the topic I created that is languishing somewhere among the Thai love spell spams and other assorted rubbish - to just eliminate gig extras altogether? Since realistically, they've moved from "helping sellers to charge more" to "locking essentials behind a hidden price wall". You know that I am correct on this because Fiverr has had to enforce certain gig extras as mandatory as well as category pricing minimums. You also know that complaints about this are not uncommon. So why not shake it up? Why not use AI to "price competitively"? Remember the little extra tip in that topic I posted on top of GPT's suggestion? That's right, Fiverr has control of the algo and can give things a nice bulky weight at the higher end. It's basically the same as the "must charge $80 for websites" policy, but more subtle and gradually pulling the marketplace up. Like your Investors Reports tell people, Fiverr is aiming upmarket and AI is its big love. Was that idea so terrible that my post could not be published and discussed with the community? I'll ignore that the conclusion reads more like an introduction and also basically tells sellers that bait and switch is kinda OK because it's "attractive" to price your gigs low and hide the good stuff behind gig extras. You don't need me to tell you how many sellers will read this and come to the wrong conclusion. Don't worry, I don't expect anyone to read this. It's intelligent and insightful - if somewhat critical - commentary that points out the flaws in Fiverr's content marketing strategy on a necropost - not exactly the raison d'être for this forum or indeed any of Fiverr's recent moves. One final point: this article was written just over a year ago. Since then, 200,000 buyers have left. Has Fiverr not considered that as AI improves and becomes even more user friendly, this trend will only worsen? Repeat after me: complex AI services can easily be performed by a GPT agent in the near future. Without the wait - and at a cost that probably equals 1 gig for 1 small thing each month. During the industrial revolution, small businesses all got swallowed up by factories. Eventually, what happened was that capitalism found that these "old fashioned" products that were "hand made" could be charged at a premium because they were "artisan" rather than factory made. History may not repeat, but it often rhymes. Another little industrial revolution era factoid for you: we only have the 5-day workweek because prior to that, factory owners were working people to the bone 7 days a week. As it turned out, this was bad for their mental and physical health. The weekend is a modern invention of capitalism. Workers in the Middle Ages had many more holidays than we do today. And what we're actually seeing with platforms like Fiverr is a neo-feudalism that also mixes in the worst bits of classical, industrial-era capitalism. All those rights won over the course of the 19th and 20th centuries are slowly being eroded. Again, Fiverr does note that a unionization of freelancers would threaten its business model. It's in the investor docs. If nobody at Fiverr can see the toweringly huge elephants lumbering in the room around it, then this company is doomed.
  5. Despite existing skepticism, the need for skilled website and software developers, as well as UX designers isn’t going anywhere in the AI age. Just as economist Richard Baldwin noted, "AI won't take your job. It is somebody using AI that will take your job." Understanding and utilizing the power and tools of AI can help make your work easier and help you remain relevant and competitive. Our new Seller’s AI hub features in-depth articles that dishes out all the need-to-knows for web developers, designers, and software developers who wish to incorporate AI into their workflow. For the The AI-Powered Website Designer AI can greatly enhance your work in countless ways as a web designer. From helping you develop predictive models, automate repetitive tasks, and generate user flows, there are several great AI tools on the market that can help you enhance your design process and work more efficiently. Learn more about them here. For The AI-Powered Website Developer AI presents a huge opportunity for Website Developers to optimize their workflow. Our Seller’s AI Hub article explores how AI can assist you in designing and prototyping, building website layouts, creating content, suggesting UI improvements, and much more. Get the scoop on how to maximize AI as a web developer here. For The AI-Powered Software Developer As a modern developer, whether you specialize in AI and machine learning development or traditional software development, staying current with the rapid technological changes is crucial. Our article provides insights into how developers can navigate the fast-paced AI landscape and use AI to enhance productivity and efficiency and improve debugging and testing processes. Check out the article here. We encourage you to embrace the future of development and design by leveraging AI to its fullest potential. The tools in our Seller’s AI Hub are designed to help you do exactly that in the ever-evolving world of technology. Be sure to check out these articles and more on our Seller’s Hub here.
  6. As people mentioned you can still block by using the smartphone app. Go into the full profile of a user and "Block User" there.
  7. Hello, my name is Kaue, I'm an image retoucher, I've only been on Fiverr for a short time, but I've been putting together a portfolio for a long time and thinking about how I'm going to set up my gigs until then that I decided to do it and go deep into getting jobs here. I don't know, I have the impression that it was good here at one time or only those with a good reputation get good buyers, have any of you noticed this? Even so, I decided to continue I received my first message, wow!!! a boom of joy, until I read the message and it was something like - wow, your gig is everything we need, we were looking for someone like you, please contact me on this - social network - "Mr. Spam" A bucket of cold water, ok, I reported it and block In the middle of the night I woke up Mr. Spam 2 now, I reported it and block, and so I believe that up to the 12th user, sometimes they changed the way they wrote, giving space in the name "s o c i a l M e d i a" sometimes they sent a photo with the name of the network profile written in the worst handwriting, and so it was. Today I received a new one from a user @ anything that I tapped on the keyboard, with the Fiverr profile logo, saying that my account was suspended and that I would have to send him my email to do a simple verification. Hahahaha.. on the one hand it's funny, but on the other hand the real reason for being here is completely obsolete, partly because of spam and partly because Fiverr doesn't have many criteria for those who create a new group and become co-participants in this spam. I believe I should stay a little longer, maybe I'll see the part of the work that I really want. Thank you and good work everyone!
  8. As part of our ongoing efforts to enhance the forum, we are planning updates to ranks and badges and would love your feedback before we start this next change. First off, we will be condensing the ranks to enhance their significance and manageability. The new ranking system will include five ranks: Newbie, Rising Star, Experienced, Mentor, and Veteran. The exact amount of points required for each rank is still being determined, but we would like to note that after we implement the changes, you will notice your ranking adjust accordingly. Additionally, we plan to simplify the amount of available badges, so that users will be able to earn the following badges: First Post- Awarded upon a user's first thread creation. Well Followed- Awarded when a user gains at least 15 followers. Conversation Starter- Awarded to users who start five or more threads. Dedicated- Awarded to users who start at least 20 threads. Posting Machine- Awarded to users who start at least 50 threads. Very Popular- Awarded to users who receive 25 comments or more on a thread they've started. Active Contributor- Awarded to users who post at least 30 comments. These badges will be automatically granted when users meet the specified requirements. Additionally, moderators will be able to manually award badges such as Community Champion, Best Answer, and Most Valuable Feedback. Plus, to ensure only factual information is being disseminated throughout the forum, moderators will begin correcting inaccurate posts and then marking them with a “Fiverr Official Edit” icon. These changes aim to create a more enjoyable and user-friendly forum. We welcome your thoughts on these upcoming adjustments!
  9. You can still block buyers using the smartphone app. Just click on a username and "See Full Profile". There you will find the option to "Block User".
  10. The Power of WordPress: A Tale of 2024

    Once upon a time, in the bustling world of the internet in 2024, there lived a young entrepreneur named Alex. Alex had a brilliant idea for a business—an online store selling handcrafted goods from artisans around the globe. Excited to embark on this venture, Alex faced a crucial decision: which platform to use for building the website.

    After much research and contemplation, Alex decided to go with WordPress, and here's why.

    First and foremost, WordPress offered Alex unparalleled flexibility. With its vast array of plugins and themes, Alex could customize the website to perfectly match the unique aesthetic and functionality needed for the online store. Whether it was adding a sleek product carousel or integrating a secure payment gateway, WordPress had a solution for every need.

    Moreover, WordPress was incredibly user-friendly. As someone with limited technical expertise, Alex found the intuitive interface of WordPress easy to navigate. Setting up pages, adding products, and managing content became a breeze, allowing Alex to focus more on growing the business rather than grappling with complex coding.

    But perhaps the most compelling reason for choosing WordPress was its robust community support and security features. In the ever-evolving landscape of cybersecurity threats, Alex knew the importance of keeping the website safe and secure. With WordPress, regular updates and patches were rolled out seamlessly, safeguarding the site from potential vulnerabilities.

    Additionally, being part of the WordPress community meant access to a wealth of resources and assistance. Whether it was troubleshooting technical issues or seeking advice on optimization strategies, Alex found a supportive network of fellow WordPress users ready to lend a helping hand.

    As Alex's online store flourished and gained popularity, the decision to use WordPress proved to be a wise one. The scalability of the platform allowed the website to grow alongside the business, effortlessly accommodating increased traffic and expanding product offerings.

    In the end, Alex realized that in the fast-paced digital landscape of 2024, WordPress wasn't just a platform. It was a trusted ally in turning dreams into reality. And so, armed with the power of WordPress, Alex's entrepreneurial journey continued to thrive, one click at a time.

     

    Regards,

    Soni Dwi Sugiarto

    https://fiverr.com/estehcloud

  11. Probably it had to be manually checked because the quoted part had the word that starts with "spe" and ends with "ll" which certain users used to promote stuff. But if each time that is used it gets flagged then it's harder to talk about normal spellling checking of documents etc. I didn't see it live but it seemed okay from recording of it. It could have shown more detail on things like showing doing AI stuff. I think was mostly discussing things instead and using pre-done info screens. eg. no realtime stuff done using AI. I don't think they talked much/showed much about open source AI either (their prompts shown were for ChatGPT mostly I think). You can watch the recording of it here: https://help.fiverr.com/hc/en-us/articles/24321964769169-How-to-make-AI-your-business-partner-Webinar And it talked a bit about their search engine results (gig list) ranking using AI for ranking it for each user (buyer). Though Fiverr's community standards page says: So I'm not sure if that would be allowed if it was ChatGPT pulling the leads from social media (wouldn't that also be scraping?).
  12. You were approached by a scammer who was pretending to be a Staff Member of Fiverr. Fiverr never approaches you through inbox and asks for personal details, especially credit card details. Here are some steps you can take: - Refrain from entering any personal information or credit card information. - Block the user (it's just a normal user who is pretending to be Fiverr support). - Report the profile to Fiverr so they can ban that fake profile. Also the website you're visiting is "fiverr.id487514.com". Please note that "fiverr" is just a sub-domain and anyone can have it (or literally any random keyword) on their primary domain. The real domain here is "id487514.com" and this domain is not affiliated with Fiverr in any way.
  13. Dealing with annoying app notifications can disrupt productivity and cause frustration. It's essential for app developers to prioritize user experience and provide options for managing notifications effectively. PM Kisan Status
  14. Hi @sonmoyseo12, welcome to Fiver Forum! Please take a minute to get familiar with our Forum Rules before further posting, to make sure that you avoid any violations, since this can lead to account restrictions and banning. Let me just mention that forum activity doesn't influence your performance, however, it is a great place to learn all the tips&tricks on how to make this experience amazing. As a new member, we recommend that you read through some of the previous posts, they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers. Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Changes I Made to My Gig Images to Attract More Clients Using Titles, Tags and Metadata to Optimize Your Gigs Good luck 🍀
  15. I am a new user of fiverr, So how can I get new project in fiverr?
  16. Heads up → This is a long one Hi there, With the recent big changes in the seller / gig rating system, a new order reviews system came with it. While both seem like they are flawed on many levels, we (sellers) have a full look only at the new reviews system. As a Fiverr seller and freelance Product Designer, I decided to express my concerns regarding the new reviews form (in the form of a UX audit) and provide improvement propositions by creating new designs. → Introduction Unfortunately, the logic and execution of the new reviews look like the effect of a 10-minute brainstorming session plus some heavy hours dedicated to creating a PR ideology around it. I see many wrong things with the new review form and want to address them all. I'll use a lot of YOU pronouns, which are directed to Fiverr executives and teams responsible for the discussed changes. So this post can be treated as an open letter to those who are in charge and have the influence on implementing the platform's functionalities. Not like I’m holding my breath for a response, but maybe this will reach a few relevant inboxes. I'm attaching also → PDF viersion ← with hi-res images. → 1 - Emojis This design decision causes problems on many levels... Behavioral Science Perspective A person's emotional state is a complex mixture of influences and codependencies. Many things affect our moods and feelings in the short and long term. Using the basic emoji faces expresses a specific momentary emotion / mood as a reaction to something. Given that I see a few issues: Asking people to rate something with an emoji is forcing them to fight against their momentary emotions and overall mood to provide 'fair' feedback - if I don’t feel excited 😐 then I have reservations against using the exited emoji 🤩 for the 'Exceptional' rate Emotions are whimsical, tricky and affect us all the time - not only on a conscious but also subconscious level - so emoji feedback is doomed to be skewed from the get-go Emoji rating also gives the impression that it doesn't have significance and that it won’t affect the freelancer much The reports about the insignificance issue problems are starting to trickle in: Source → → 2 - The Scale In what reality on a single-step scale, the next grade after 'Average' is 'Very good'? With the old rating form, the tooltips visible when hovering over the rating stars were also not balanced (4 stars meant 'Good' and 5 'Excellent') but the stars were much more straightforward so it didn't matter that much. But here the labels are deceptive. In user experience / interface language, the word for this kind of diversion is 'dark pattern'. Few points on why hacking the scale is disruptive, not constructive: 5 ⭐ meaning 'Very good' / 'Great' is universal for the customer experience online 'Exceptional' on the other hand has bigger significance and feels more like 5+ because it stands for special / extra / unique / rare On occasion, we encounter the 'Excellent' label being used for 5 stars, but it has less weight than the 'Exceptional' as well Buyers have been exposed to 'classic' 5-star ratings too long and often, to anchor an exception in their minds for your modified system and create Fiverr-specific new habit The ‘Exceptional’ scenario should be an additional distinction because people will just not get used to considering the 5th star / maximum rate as something better than “Very good” There is just too big of a semantic gap between 'Average' and 'Very good' The cultural differences will limit the use of the 'Exceptional' rate as "the best" We didn't have to wait long for the cultural differences issue to cause problems: Source → → 3 - Perfect 5 / 5 Being "Not Trustworthy" In the new review system looks like your goal was to people not rating the highest when it should be "We want to create the review system that reflects the real buyer experience". In the responses on the forum, your staff keeps mentioning research to support the reasoning behind the changes. But this looks rather like a research bias scenario. I get the company's premise about highlighting exceptional work… Source → …but that can be done differently. More on that later. As for "relieving the pressure of aiming for a perfect 5-star rating": The pressure will always be there - in a competitive marketplace sellers need every advantage they can get, especially with such an extensive algorithm that Fiverr has You increased the pressure because buyers are now rating lower, due to the confusing new rating form You increased the pressure because we know now that our gig scores are dependent on how our competition is doing If my performance as a seller is consistently great but not continually improving, then my score can go down because others' can go up You increased the pressure by causing confusion due to the way you rolled out and are handling the new levels / rating (pre)launch The approach "4⭐ is the new 5⭐" is misleading users (in the rating form) and buyers in general (in the published reviews) because you changed the rules of the game while the past reviews and new ones are in one pot The sudden drop in ratings looks like a drop in the seller's work quality → 4 - Optional Questions The way the supplementary questions (dependent on the selected rate) and their answers are displayed is misleading: The answers look and sound the same but their selection has different effects depending on the selected rate option There are no visual distinctions whether the question asks about negatives or positives There is also no indicator that the question is optional The way this is implemented will cause scenarios like this: The user reads the first optional question and automatically assumes that the others have a bit different answers, but concern the same instance - positives for example The user is under the impression that is selecting answers in all situations for positive metrics, while they really concerned the negative ones The same can happen if the user won't read the supplementary questions at all and will select all the answers as positives. There are already reports about this: Source → → 5 - Real-life Consideration All the above issues are enhanced when the buyer is in a rush, which is a common scenario. Who isn't busy today? Clicking fast through the "unimportant" questionnaire or pop-ups to be over with them while not paying much attention - who among us hasn't done this? The earlier shared comment about emojis rating insignificance also mentions quickly clicking through aspect: Source → → Solutions A better design approach is actually in the new levels' landing page: RATING SCALE A simple scale with colors looks balanced and intuitive: QUESTIONS And now the tricky part with supplementary questions. Wording When considered negative, the answers should imply that with their wording: Visual Indicator The selected state should show visually if the response has a positive or negative connotation: This is way more intuitive and straightforward. SCORE PREVIEW Before sending the rating, there should be a noticeable score preview that with clarity shows what will be published: BONUS ROUND - "making exceptional work stand out" The "exceptional" aspect of order delivery can be determined in a non-direct way. Spontaneous Reactions The Amount Approach When all 3 main questions are rated to the highest, then the number of selected positive (optional) question responses could additionally affect the score. So let’s say 50% of selected responses for a single question could add 0.1 ⭐ to the score. The threshold size and star fraction value would need a careful assessment. The Meaning Approach Another approach could take into account the occurrence of specific response selection. The "Went above and beyond" itself indicates exceptional work. In the above scenarios, the 'exceptional' rate distinction would be spontaneous (yet measurable) and the lack of it won't interfere with the 5-star rating standard / habits / previous system scores. Labeling With either approach, there will be 5+ ⭐ rating possibility and there could be a label / badge indicating this: If the overall rating of the gig would be 5+⭐, then the 'Exceptional' badge could be included with the gig main stars score (in all the applicable places). → Wrapping up The devil is in the details and I feel like we need exorcisms here. I hope that the above concerns won't fall on deaf ears. A guy can dream. Signed Concerned Seller CC: @Kesha @Lyndsey_Fiverr @ran_success ____________________________________________________ FAQ section for community Why didn't you mention private reviews? - This is a separate can of worms. Why didn't you mention the "Value for money" rating question / issue? - This topic deserves a separate thread considered not only as a question in the rating form but also as a gig score metric. All gig metrics should have their own respective threads because these subjects are just too big to discuss them all at once. ____________________________________________________
  17. Hi @md_riyead, welcome to Fiver Forum! Please take a minute to get familiar with our Forum Rules before further posting, to make sure that you avoid any violations, since this can lead to account restrictions and banning. Let me just mention that forum activity doesn't influence your performance, however, it is a great place to learn all the tips&tricks on how to make this experience amazing. As a new member, we recommend that you read through some of the previous posts, they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers. Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Changes I Made to My Gig Images to Attract More Clients Using Titles, Tags and Metadata to Optimize Your Gigs Good luck 🍀
  18. 🎥 Elevate Your Vision with Professional Video Editing Services! 🎥 Calling all content creators, businesses, and filmmakers! Are you looking to captivate your audience with stunning visuals that tell your story? Look no further! I'm here to offer expert video editing services tailored to your unique needs. With a keen eye for detail and a passion for storytelling, I specialize in transforming raw footage into polished masterpieces that engage, inspire, and leave a lasting impression. Whether you're a YouTuber aiming to enhance your vlogs, a business seeking to create compelling promotional videos, or a filmmaker in need of post-production magic, I've got you covered. Here's what I bring to the table: ✅ Professional video editing to suit your style and brand ✅ Seamless transitions, captivating effects, and dynamic storytelling ✅ Color grading and audio enhancement for a cinematic experience ✅ Timely delivery and open communication every step of the way ✅ Unlimited revisions to ensure your complete satisfaction Let's collaborate to bring your vision to life and create videos that stand out from the crowd. Whether you have a specific project in mind or need guidance on how to best tell your story, I'm here to help. Ready to take your videos to the next level? Reach out today, and let's make magic happen on Fiverr! Your vision deserves the best. Let's make it a reality together. IshratRani Professional Video Editor Fiverr Seller Video.mp4
  19. Nothing to understand, other than that it's a phishing scam. It's not Fiverr sending you the message, it's scammers who want to steal money from your bank account. Report the message and block the user. @Lena, is there any word from the higher-ups about this scam? As in, when will Fiverr get rid of them (for example, by not allowing anyone to put "Fiverr Support" as their name (even better, by permanently banning anyone and everyone who attempts to do such a thing))? 🙂
  20. Hello @mdmaniruzzamanh Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the Forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Using Titles, Tags and Metadata to Optimize Your Gigs Thanks.
  21. On Fiverr, several website development and design services tend to sell well. Here are some popular ones: WordPress Development: Offering services like WordPress theme customization, plugin installation, and website setup. Custom Website Design: Providing custom website design services tailored to clients' specific needs and preferences. E-commerce Website Development: Creating online stores using platforms like Shopify, WooCommerce, or Magento. Responsive Web Design: Designing websites that are optimized for various devices, including desktops, tablets, and smartphones. SEO Optimization: Offering services to optimize websites for search engines, including keyword research, on-page SEO, and SEO audits. Graphic Design Services: Providing services like logo design, banner design, and other visual assets for websites. UI/UX Design: Creating user-friendly and visually appealing interfaces for websites and web applications. Website Speed Optimization: Improving website performance by optimizing loading times, image compression, and code optimization. Website Migration: Helping clients transfer their websites from one platform to another or from one hosting provider to another. Bug Fixing and Troubleshooting: Offering services to identify and fix issues on existing websites, such as broken links, layout problems, or functionality issues. These are just a few examples, but the key is to offer services that align with your skills and expertise while also meeting the demands of potential clients on the platform. Providing high-quality work, excellent communication, and timely delivery will also contribute to your success on Fiverr.
  22. You can either write an email to support@fiverr.com or submit a ticket on the Fiverr support page at https://www.fiverr.com/support_tickets. Also, mentioning a user's name is against the forum rules, so it would be best to avoid referring to anyone by username.
  23. It's a known scam, they steal your money from the bank. Report the message and block the user.
  24. Chris, no one is insulting you. It's just a forum and people express their suggestions. Just like in real life, not everyone will agree with everything, it's human nature. And the same thing here, I for one agree that the success score system is not perfect. It uses a lot of private data, and we don't have access to that. On the other hand, it does show more info and stats that we had before as a seller. Based on my experience though, within 10 years whenever Fiverr changed something, few to no changes were made after the fact based on user feedback. So while it's great to have people ask for changes, historically Fiverr doesn't really make any major modifications. And to be honest, since the success score release... there was significant outrage for half a month, and since then things calmed down. Customers got accustomed to the new review system, sellers started understanding the new success score. You will see some topics here and there stating people are upset because their success score is going down. But as I said in my other posts, I hope this topic will be seen by someone at Fiverr and it fulfills the purpose of the OP. Unfortunately I doubt anyone with deciding power like the CEO or shareholders browse the forum. That's why many suggestions are shared with Fiverr staff, yet they never get implemented. I specifically requested to all Fiverr staff I could get in touch with to allow us a way to lock gig packages, so people won't buy more than 1x the gig package, right now people can buy 20x that gig package if they want and the deadline is still for 1x. Obviously, that is a huge issue if someone either makes an order by mistake or they actually think you can do 20x the work in 1x and not 20x the time. I suggested that thing 6+ years ago, many times since then, but it wasn't implemented, even if other freelancing sites have it. So yeah, don't think anyone is shutting people down. I, for one, added a touch of realism based on my experience and what I suggested. Even in this case, Fiverr is clearly taking a stance against low quality sellers, since they tried to find ways in order to have way less people with perfect 5 star ratings and level 2. They focus a lot on private metrics and that is one of the reasons why success scores vary so much, it's more than just public data. PS: Writers tend to reply more because we have a tendency to write more than most people, it's in our DNA. However, we are all a positive community here and we want everyone to achieve success. Realistically though, there are tons of meksells, people that just come here to make money without any skill, and which manipulate the systems to their benefit. It's one of the main reasons why the platform is bogged down with 5 star gigs, even if the skills of those people are questionable. But with reviews for canceled orders, the new review system and success score, you see a lot of those accounts slowly getting pushed back and not being in the spotlight. I can only assume that's why they made such changes, because many buyers were complaining about their inability to choose a professional. It's sad that there are also other victims, people with genuine skill that also end up affected by the changes, either by random cancellations or people not reading gig info, etc. So hopefully they revamp that in the future.
  25. Hi @dion_ina10, welcome to Fiver Forum! Please take a minute to get familiar with our Forum Rules before further posting, to make sure that you avoid any violations, since this can lead to account restrictions and banning. Let me just mention that forum activity doesn't influence your performance, however, it is a great place to learn all the tips&tricks on how to make this experience amazing. As a new member, we recommend that you read through some of the previous posts, they have lots of valuable insights that will help you get started. If you would like to ask the community for suggestions on your Gig, please post in the Gig Advice section. You can also read through topics in the Tips for Sellers section which contains advice from experienced Fiverr freelancers. Our algorithm takes many factors into account, which means the results vary by user. Since the marketplace is ever-changing and competitive, we suggest working hard to ensure that your Gigs stand out. There are some great threads from the Fiverr community and Fiverr employees on the forum that we recommend you read: How to be successful on Fiverr, common questions answered and a collection of great posts that helped me achieve TRS Changes I Made to My Gig Images to Attract More Clients Using Titles, Tags and Metadata to Optimize Your Gigs Good luck 🍀
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