andywarburton

What do we do with customers who abuse the revision button? Just this week I had a customer request a revision without any feedback or details I could use to improve the work. When I pressed them, they responded with what effectively amounts to "I don't know, I just don't like it" and then had the gall to demand a cancellation. I have denied the cancellation and not heard from them since, but I expect to see an unfair public and private review even if I successfully "win" the money (and even if I allow the cancellation, they STILL get to leave a negative review so I'm screwed either way).

What if I decide to take my gig on the road? Say I decide to become a digital nomad and bounce all over the world spending no more than a couple of weeks in each country. What then? Is there a way to flag my account as "on the move"?

btw... Fiverr have just posted about this exact topic 3 hours before you posted your own!

Unfortunately, Fiverr (and most other big companies) will not engage with people once they have flagged you as "high-risk" for any reason. Location inconsistencies can be a bunch of issues from sharing a network connection with other Fiverr sellers to using a VPN and appearing in different countries or even physically travelling from one location to another!

I think it's worth bearing in mind as well that the designer has effectively "put your project to bed". It's likely that they will have to stop work on other projects to go back to yours. Given that you approved the work and effectively signed off on it as happy, you may want to consider offering them a small token amount to pick this back up again (if nothing else, it'll certainly help grease the wheels and get things moving). But first course of action, is probably just to ask - you can still message them as if you were a new customer, no problem!

Kesha, did you use AI to write this? 🙂

If it makes you feel any better, I am TRS, Level 9 and my gig also shows "strong negative impact" for client satisfaction.

Hey folks, Today I had two deliveries come back as “revision requests” for things that aren’t actually revision requests (one asking for a completely different project and another asking for a quote). In both cases I have asked them to withdraw the revisions but neither customer can figure out how. i have obviously tried googling “Fiverr withdraw revision request” but didn’t find anything useful. Thanks!

My experience is that customers either aren't reading the FAQs or are just chosing to ignore them.

Say I was to buy a campervan and go travelling all around Europe using 5G as my data source. Will my account be ok or am I going to get hit with the Fiverr ban hammer for "location inconsistencies" ? Is there any way to formally let Fiverr know I'm roaming?

Hey folks. Almost every day in this forum I see posts like "Fiverr did X and then my sales dropped". It's easy to assume that because one thing happened it caused the other, but that is not always the case. For example, when Fiverr introduced the success score your sales dropped. The two *could* be related or it could be that your niche got flooded with new sellers or one of your competitors dropped their prices, or some other sellers got promoted to a higher rank, or a competitor changed their gig iamges, or you got a bad private review. If you assume the cause, it stops you from looking for alternatives and potentially finding the real cause of your sales drop. Which might just be something you can fix! Correlation does not imply causation on Wikipedia for those who want to read more.

Eugh... colour theory is largely pseudoscience. Yes, colour can influence behavior but it's a lot more nuanced than "green is good, red is bad" primarily because it's largely cultural. Take the colour black for example... in the western world it's associated with death, whereas in parts of asia white is the colour of death. Red is another one - in the western world it means "stop, urgent" etc but people in China percieve the colour completely differently.

The scammers target the new buyers in the expectation they will perhaps think this kind of stuff is normal. 've been around for a couple of years and have TRS and aside from the rare chancer who tries to get something for free, I get very few scam messages. (PS, in the App you can block people you don't want to waste your time on).

This is very true, by day I work at a large international company alongside colleagues from all over the world. Culture can really trip people over when they aren't used to dealing with people outside of their own bubble. There is a great book called "The Culture Map" by Erin Meyer that I strongly reccomend people to read if they are dealing with international colleagues or clients.

Yup, I'm a TRS and seem to get the same generic responses I got before, only now I get them faster!