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Everything posted by Seven
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Can I change my gig image on fiverr without it affecting my fiverr account?
Seven replied to tim_sophie's question in Starter Questions
Changing gig image doesn't affect your profile or gig visibility rankings. However, there are some points that may need to get approval i.e. you use some sensitive texts etc. No worries. -
Having more than 1 seller account is a violation and your all id will be suspended!
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Sharing persona contact information will violate the Fiverr Terms of Service. You need to discuss your customer and convince him. Based on the violation fiverr account can be blocked without warning as well. about warning, you can read all details here :https://www.fiverr.com/support/articles/360010880417-Warnings Fiverr is working to make the video calling (powered by zoom) feature in messages for all. Have patience and don't think of violation.
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my client using revision because he needs time to review
Seven replied to deviftesum_s2rn's question in Starter Questions
Your customer can be busy. So, I think you should not force or initiate a delivery without his confirmation. It will be better if you send him time extension request and yes if it's applicable then follow the billing advice suggested by @tanmay310 -
What will happen, if I received a Dispute?
Seven replied to mhk_codebox's question in Starter Questions
If you did the task before he initiate the cancellation request. There is no reason to cancel the order. You can decline the request with writing why you can't accept the cancellation request. Additionally, you can reach to customer support and explain everything. Else, if wish to skip the process, to maintain your completion rate, ask customer support that it's not your fault and also yo did the job and ask their support to cancel from their end without affecting your completion rate and profile metrics. -
cancellation rate Order Completion Rate & Cancellation Rate
Seven replied to coder71's topic in My Fiverr Experience
I believe, If support team confirm you that cancellation is not affecting your completion rate metrics, then systematically this is not affecting your profile ranking. -
Supported file types for order requirements attachments
Seven replied to shifan's topic in Fiverr.com Feedback
I suggest to write a clear information about the require format type in your gig description and gig requirements. Maybe you can write the format name in CAPS to get attention. -
I agree. Paypal is like thunder lightning and others are sound that comes late!! haha
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As long as you get the money in USD, paypal is good choice. Or if the withdrawal amount is smaller. For big amount-non USD currency, Payoneer is a great choice because of currency conversion. You can get the highest currency conversion with payoneer if you withdraw to your bank from payoneer. Paypal give much less rate for currency conversion. Same if you withdraw from ATM by payoneer card (optional) the conversion rate will be lower than bank (somehow like paypal rate maybe) When you choose payoneer, you can follow 2 ways: for small amount, directly withdraw to your bank. it will take 2-3 days maximum to get your funds available in your bank account. for bigger amount you can get better rates with wise (better rated after deducting the transfer fees - payoneer charge 2% flat charge to transfer from payoneer to wise bank account) available ways: USD currency/smaller amount > Paypal preferred above 300 > payoneer to bank above 1000 > payoneer to wise to bank If you're not interested to save small bucks and paypal available to your country, then I prefer paypal mostly. As payoneer and wise is mostly popular to them who want to get some extra buck by saving conversion rate. Make sure you've transferred to your personal wise account as it's personal transaction (The way wise replied on request) Payoneer is good one. Just make sure you follow the policy. Payoneer and wise is mostly popular to them who want to get some extra buck by saving conversion rate.
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Are Zoom calls allowed before orders are placed?
Seven replied to pradeepcep's question in Starter Questions
Hi Pradeep, I can understand your frustration. I also believe that it's important to have discussion before starting a project. Still, I suggest you to keep the conversation within the Fiverr platform. As an alternative solution, I can suggest you to offer a custom offer to discuss, as you will get video call option (powered by zoom) in your order page. Also, I am happy to let you know that, Fiverr is working on to avail the video calling option for all users within the message before placing an order. It's in trial stage now and will be available to all soon.- 9 replies
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Fiverr offers Online Tutor service under Lifestyle category. Lesson category allow video call feature within the fiverr platform powered by zoom.
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Hi, I'm doing a case study, and can you all please support by letting me know about the minimum amount of bank withdrawal from payoneer to your country?
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Is old ID the main reason for not gig ranking?
Seven replied to mdrokonuzzam390's question in Starter Questions
No reason to think that old id is an issue. -
To get level 1 badge there are some criteria along with 10 orders: Level One In order to reach Level One status, there are a few requirements you need to meet: Note: This is an automatic process where we review your performance from the past 60 days. You have been an active seller for at least 60 days. You have completed, at least, 10 orders (all time). You have earned a minimum of $400. You have maintained a 4.7-star rating over 60 days. Your response rate score is 90% over 60 days. Your order completion rate has received a score of 90% over 60 days. Your on-time delivery has received a score of 90% over 60 days. You have received no warnings over 30 days. You can read all details here: https://www.fiverr.com/support/articles/360010560118-Achieving-levels
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some users added work samples as portfolios on their Fiverr profile! how is it?
Seven replied to mamund92's question in Starter Questions
I agree with his statement and also want to add some more inform. You can read details here. https://www.fiverr.com/support/articles/4413134063633-Using-My-Portfolio In additional some level 2 sellers also got this feature by editorial team. and sometimes they promoted to TRS and got the feature and lost the rank, but the feature exists. -
Response to any message as faster as possible. Also check if you've missed to respond to any messages. And if any message goes to spam and you move it to your inbox and reply late than the original time of receiving the message, response time will be higher.
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You can deactivate your account by showing the reason from settings. And moreover, you can contact support to delete all of your data from previous account and unlink any payment method (if added).
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Delivering my work together with a link to my website
Seven replied to backmansound's question in Starter Questions
Simply, Yes it will be a TOS violation.- 1 reply
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Can I invite my local seller to fiverr and place order?
Seven replied to noob_lad's question in Starter Questions
Fiverr always welcome to refer as seller or buyer. However, if you have a bad intention i.e. exchanging reviews, selling reviews etc, you will be caught by screening anytime. -
Client asks to wait with delivery due to the family problems
Seven replied to khafff's question in Starter Questions
I think you shouldn't worry about. You can send him a time extension request with couple of days, that's better. Also if it's in revision and you say it's late, it will not affect your on time delivery %. But better if you send him time extension request. Time extension request is available in resolution center of the order page. When you will send a time extension request, the status of the order will be changed to dispute. Don't worry about that, that's normal. -
Can I invite my local seller to fiverr and place order?
Seven replied to noob_lad's question in Starter Questions
No worries. You can invite her to the fiverr. and more better if you refer her from your profile. When you click on your profile picture from top right corner of the menu, you will see "Refer & Get up to $100". Click on it, it will redirect you to https://www.fiverr.com/referral_program page. Share that link to him or you can invite him by email, social media from that referral page. -
I've received my first warning from fiverr customer support.
Seven replied to sarfaraz021's question in Starter Questions
Review once again if you've no fault. If No fault, then just contact customer support, explain in details, share supportive logical explanation with screenshots may be. If everything alright, CS team will help you to avoid the warning. Best wishes!- 1 reply
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Has anyone got their Top-Rated Seller status back after losing it?
Seven replied to yengjim's question in Starter Questions
@raselkhondokar got it back after 2 year. I think he can give better reply to your question. Dear Rasel Bhai, I hope you would love to share your experience.- 9 replies
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