donnovan86

Fiverr is changing the review system and we will all start having less 5 star reviews, just so you know. Congrats, but keep in mind that things are changing, and 5 stars are far from the only option. It will be reserved for the best of the best, most likely.

Are you sure you didn't send any contact info yourself? If you didn't, maybe try to contact support, but only if you know 100% you didn't break any rules.

Top Rated Seller, which is what you asked about.

Top rated seller is a level manually awarded by Fiverr. You might get it next month, you might get it in a year or never. I was TRS, lost it and never got it back, even if I am qualified. And that was 5 years ago. So just because you are qualified that doesn't mean you will ever be TRS. Some people do, but I suggest you focus on your gigs and orders. Some things like being a TRS are out of your control, and if that's the case, you should just focus on what's under your control.

You did not reply on time to people. You need to reply within a day. Most likely you didn't. That metric covers the past 2 months, so sometime in the past 2 months you haven't replied to a few people within 24 hours. That's all.

I have no idea because I don't use milestones. I stick to regular orders, if the order is very large, I split it. I also found that splitting is a lot better when compared to large orders because it pushes away scammers. It's easier to cancel an entire, huge order when compared to smaller ones. Plus, since I work alone myself, massive orders are a lot harder to schedule. So for me, even if I always had access to milestones, I don't see the need for those. I am also not sure how many milestones you can have, I know someone said 6 one time, but since you used it and said there are 3 milestones only, I don't really find it useful, unless you really want to be paid as you get a part of a project done. I assume for developers you can't really have too many separate orders, because there's nothing to deliver.. You can have a milestone for a prototype, etc. That's the only place where I could see some use for these. But as I said, never used milestones and unless they revamp or add some extra features, I don't see the benefit. Then again, writers might not be the target market for this feature 😄

True. The only upside I can think of is that instead of having a single larger order, here you get paid a bit quicker and in small bits, and in case the buyer cancels, you already got paid for some of the work. Whereas a single order... if it's canceled, you end up with issues. There was a person that had a $600 order canceled, which wouldn't happen if he uses milestones. Other than that yeah, you are better off splitting into smaller orders. But some customers don't agree with that.

No problem. Good luck with your orders. Aside from Promoted Gigs, maybe try to find some industry forums and places where you can show off your work, then link to your Fiverr gig. Just make sure it doesn't feel spammy. You never know where orders might come from 😄

Obviously you get paid for the order. There's no order.. so there's no agreement here. I had dozens of "give me a deal for this order and I will come back with 20 articles" when people never came back and got a deal for their order. So yeah, don't trust anyone that doesn't purchase your gig. What you can do is to have a 30-day window or how many days are there until the end of the month. And he can purchase the gig now, you get paid at the end of the month. Or he purchases at the end of the month and that's when you send custom offers, with the ideal timeline for gig completion.

Hey @gisellevargas! The official requirements from Fiverr if you want to access Promoted Gigs are: You are a Level 1 Seller, a Level 2 Seller, a Top Rated Seller, or a Pro seller Your Gig scores are 4.7 in the public rating Your Gig has at least 20 reviews. Pro Gigs and Top Rated Sellers' Gigs require only 5 reviews You meet additional quality metrics When it comes to quality metrics, it's unknown what exactly that is. But in general, we can only assume it's not having late deliveries, lots of cancellations, stuff that might bring your gigs down in search. Maybe even bad private reviews. But yeah, you need at least 20 reviews for the gig you want to promote. So from your 3 gigs, 2 would be promotable.

How is ACTIVE work for lazy people? If you would say PASSIVE income then maybe, but even then you have to do a lot of work to create something that brings you income passively! Or are you posting just for the sake of posting, without adding any meaningful input to the conversation?

That's exactly what I think. NEO won't replace the current search system. But will it appeal to buyers like those? Of course. And that's fine, having different ways to find what you're looking for is fine. So unless they make NEO mandatory for all buyers, I am fine with it being there as a tool for buyers. And who knows, it might even drive business our way 😄

I think you are one of the lucky ones @fastadking. I don't see any NEO, and there were reports from other forum regulars stating the same. If it's the way you said, then it's bad for sellers because we get even more exposure. Then again, if people use NEO and it only delivers results that you don't like, I am sure they will revert to browsing the marketplace themselves.

You just want to sell those templates? Obviously you can't do that. If you want to use them in a project, technically you should, but check the copyright and what each template allows you to do. Some of them might not be for commercial use, just saying. In general, you are better off starting from scratch, unless those templates are suitable for commercial use.

Well, you could go through the last few orders and figure out what was wrong. I assume it might have to do with your last 3.7 star review. If you contact someone saying the review is not right, you didn't deserve that, etc, they can report you for trying to manipulate the system and trying to force someone to give you a certain review. It might not be that order, but if you contacted someone specifically to tell them the review is not ok or you talked with them about the review after they wrote it on the order page, that counts as review manipulation. Take the chance to reply to the review and don't talk with the person. If you do and you mention the review, they can easily report you. So yeah, one of your messages was seen as a request to change the review, and that's against the rules because reviews are final.

Hello The solution is easy. Go to the bottom of the page, and click on EUR. Then you just choose USD.

Then why see multiple milestones as different orders, when it's the same result, a single order? Well that's the thing, milestones are meant to provide a safety net for sellers that don't want to deal with a large order's inherent risk. There was a seller that lost $600 because the buyer asked him to create a site identical to other, and he did it, but he did not take into account that copying that website's theme and style was illegal. Now the buyer has a lawsuit due to copyright and he obviously canceled the order. With milestones, you wouldn't have that. So it's definitely a safety net and a benefit for sellers. But that also means it's just a single order. Vickie, I am on the other side of this and I can tell you for a fact it's the opposite. At the beginning of 2023 I had a very bad review from a single client and also a 3 star review from another one, and that ended up ruining my sales for more than half a year. I was also pushed back in search for months and months, despite having only good reviews. Even now I seem to be punished due to a "great work, will come back" 3 star client, so any order hurts and it can be seen in the algorithm. If anything, cheaper sellers have it worse, because you have multiple clients that can give you a bad review and kill your account for months. So the chances of a bad review and algorithm issues are higher, because you are dealing with a higher risk with every client. If you charge $200 and you also have a $5 gig, you might be doing something wrong. But in general, Fiverr's support will help you if it's not your fault. There will be exceptions, but as I said, it's a good idea to go to customer support and see if they can assist with removing that cancelation from your stats.

It benefits you because if it was a larger order without milestones, you would not get paid unless you finalize the entire order. That also means if the buyer bails on the project, you end up without money and lost time. Milestones being approved, that means you get paid as the milestone gets approved by the buyer. So yeah, it's definitely a major benefit and a way to protect sellers. Again, not arguing with your need, but objectively the milestone system is good the way it is.

How does having a milestone count as multiple orders benefit the customer? It just doesn't. Also, you are not penalized. You chose to have a massive order with multiple milestones. No one is stopping you from actually splitting that massive orders into multiple smaller orders. But since it's a single project, it doesn't make any sense right? That's why milestones seen as orders makes no sense. I get it solves your issue of not having enough orders to counter a cancellation, but it doesn't make sense in the grand scheme of things, and sellers could manipulate this to make a larger order with a dozen milestones and thus not worry about order issues. It's a milestone, the milestone system is made for large projects. But those are still ONE order, albeit a larger one.

I think the best thing here is to copy the info from this current brief, cancel it and then create a new one. On a side note, I am a writer myself. What do you need done? Send me a message via the forum or my gigs, and if I can help, I will gladly do it.

The OP is a buyer, not a seller. Your steps are useless 🙂

Of course it doesn't matter, because it's just an order. You chose to split it in multiple milestones, but it is a single order. Making them count as an order would be unfair towards people that actively complete full orders. And also, it would be prone to abuse. People would just do 10 milestone orders just to have more orders. Most cancellations can be dealt with via customer support if it's not your fault. However, sometimes there are abusive clients so I get that. Still, it's so prone to abuse and also unfair to some sellers that I don't see this happening.

Fiverr will automatically detect your country and they will modify it. So if you login and use your profile from Oman only, soon it will change it.

Not immediately though. He will get it at the next evaluation IF he has the completion rate and all the other stats over 90%. Otherwise, if he continues to cancel orders, if he doesn't deliver on time, etc that will keep him away from regaining his level.

Cancel less orders. Deliver stuff on time.