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donnovan86

Seller Plus Member
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Everything posted by donnovan86

  1. You can do a few things Limit the number of orders in queue. Pause that gig that you have lots of orders for. If you have Seller Plus, enable the Request to Order, so people contact you and don't order directly. Try to increase deadlines for a bit, until the workload is better. Hope these ideas will help you!
  2. Those are recommendations, services similar to the ones you purchased. It's not like they are selling you toothpaste or whatever random stuff. They should allow people to turn those off, if that's not a possibility. Still, how does that hamper your experience, since you can easily ignore recommendations?
  3. Clearly it's a forum penalty. Why are you asking what it means, when it clearly says exactly what you need to know in that message. You used AI generated content, which offers no value.
  4. True but.. you can easily ignore that. And it's not an ad for stuff outside of the platform. If anything, they are giving you gig ideas that you can easily ignore. At least that's how I think about it.
  5. Exactly, you pay for the service.. And you get it. I am not sure what ads you are talking about, but remember that you can easily use an ad blocker if there are any ads you don't want to see. Problem solved 🙂
  6. I recommend you read the terms of service. Contacting people outside of Fiverr will get you banned. Most if not all people that send a Telegram related message tend to be scammer. A reliable, real buyer will always keep things on Fiverr. So, you are dealing with scammers, ignore them and move on.
  7. Not necessarily. There are different signs you should be looking out for: Scammers try to make you work for free, they ask for a free sample made using their guidelines, but never offer to pay for it. They encourage you to get in touch outside of Fiverr, which is not permitted and it will get you banned. They promise they will pay you more since they avoid fees, but obviously they just want free work. They will sometimes link you to another platform or website, trying to acquire your personal info. These are only a few things that show you are dealing with a scammer. Honestly, any time people ask for free work saying they pay later, it's a good idea to avoid them. Same with sharing personal info or getting paid outside of the platform. Avoid those things...
  8. Since I am a writer, I will highlight apps mostly for writers, and a few others I found useful. Grammarly Copyleaks Evernote Todoist- for task management and todos Flux - for changing the computer lighting in order to avoid tiredness (I can say for sure it works for me) Hemingway Unsplash Pexels Dropbox
  9. Well that's very subjective. It's up to the buyer and if they are randomly leaving reviews, it's not our fault. All we can do is to try and vet buyers to avoid these situations.
  10. Do you prefer a platform where almost everyone has 5 stars and they are all (almost all active sellers) level 2? Because that's where we are now. I agree that emojis are not a professional choice. However, buyers are also to blame at times, because some of them rush and don't even read things. There was a seller who posted earlier that he did the work in an hour, and in the Things to Improve section, the buyer selected delivery speed :)) Clearly a lot of people just leave reviews randomly. I can't even imagine what happens with those private reviews, because unlike these public ratings, those are not seen by any seller.
  11. Yes. As @pinksamuraiiisaid, 4.7 is a good review. Everyone expects people to rate them 5 stars on everything. When that happens, all sellers on the platform have 5 stars and Fiverr needs to create such a review system to drag things down. THIS! There were people who hired a very bad competitor of mine (who was since banned for scamming) and they left a 5 star review, saying only bad things about their experience. But they still left 5 stars, because they didn't want to drag down the person. Yeah, that's the type of thing this new review system tries to avoid. And by the way, I had a 4.7 review a few days ago, even if the buyer received way more than we agreed and I went the extra mile. It's fine, because whenever a buyer checks and sees that the work was great, the missing star doesn't really matter.
  12. Regular buyers don't always equate to 5 stars every time. Maybe this time you delivered a lower quality product than usual. You still expect the buyer to provide the same review? Not saying that was the case here, but it might very well be, who knows. That's the thing Fiverr tries to avoid, people leaving automatic reviews, instead of actively reviewing the work the way it was done.
  13. The initial topic about this review system was locked, so.. a lot of people spoke their mind there and Fiverr knows some people dislike it. Buyers could change their review text in the past and it brought abuse a lot of times. The new system is fine the way it is, most of the time the error is from buyers not knowing what options to choose. And many times, they don't think the work had an exceptional value for money. There are mistakes, true, but again, every seller thinks they deserve that perfect rating, when in fact, a lot of people don't. There are lots of overpriced sellers for what they offer, yet some buyers leave 5 star reviews out of pity. 5 stars should be there for exceptional work, not because a buyer felt bad. How can a great seller differentiate themselves when many competitors receive 5 stars out of pity? There shouldn't be a mistake in the first place. People should be more careful when leaving reviews, or just don't leave a review now if you lack time. I have a 1 star review from a person that was happy with the work, yet they were going to bed and pressed the wrong stars. That review is still on my gig and profile. I don't want to risk a potential warning by going to customer support, so I moved on. However, as a buyer, you can easily not review now and leave it for later. There's literally nothing forcing you, Fiverr offers a 2-week window to leave feedback, so there's a ton of time for any buyer.
  14. Top rated seller is not a level you receive automatically. Most people never become a top rated seller. Fiverr's team needs to choose you as a top rated seller, based on various criteria. As I said, most sellers will never become a TRS so.. focus on delivering the best work. It seems from recent reviews that some people had issues. Try to learn from that feedback and eventually, you might become a TRS.
  15. Maybe there's an error with that system that shows delivery images. Why not upload the image yourself and include a few watermarks for protection? Obviously CS can't really do anything since that system is automatic. Either you would send the delivery again and hope it shows this time, or upload it manually.
  16. I don't think Seller Plus members get any benefit from the algorithm. And with the TRS stuff, who knows. They might, or they might not receive a boost. When I was a TRS, I didn't receive any specific boost, or at least it didn't feel like it. But there are other things that matter, like gig performance that might impact things as well.
  17. It won't. AI is the one to do that and it already affected a lot of niches. There will always be companies and people that never use AI. Those are our clients. The new review system doesn't affect buyers. So it won't affect sales. It's just a system meant to avoid the current situation where most active sellers are level 2 and a lot of them have 5 stars. It will affect those sellers that are extremely overpriced or don't offer good customer support. But I don't think it will affect Fiverr that much. Sure, some people might leave the platform, others will take their place though. So..
  18. I have a problem with AI, not Fiverr. The platform is fine, and we're working here, we're not in charge. A lot of sellers here don't realize they are just that.. Sellers. They aren't running the company. Fiverr has access to data we don't, and they also have shareholders who have a say regarding the platform and its direction. I understand that, and my focus is on adapting based on what what changes arise. I see a lot of people complaining about the review system. I just try to do the best job, those from Fiverr that browse the forum know the general sentiment and yet there were no changes to the review system so..
  19. It's not the algorithm ignoring you. In general, the higher your price is, the less impressions and clicks you will have..
  20. That's not the case. Even with lower prices, you can still get bad reviews 🙂
  21. It's always been dangerous. Value for money has always been a part of private reviews. I now see why my success manager said that sometimes even a 5 star review can come with a bad private review. If people pay attention as much as they do here with these reviews, I can only imagine what happens privately. It also pushed a lot of buyers away. Fiverr has a lot of data we don't know. But if they decided to try and lower seller reviews, they aren't doing that without looking at data first, that's for sure.
  22. As you saw my screenshot above.. Kesha said lifetime. So.. yeah. Newer data matters more, but previous bad reviews will have some negative impact, even if it’s minimal.
  23. Change the description, delete your gigs and create design gigs.. you can do that. But do you have the talent for it??
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