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smashradio

Seller Plus Member
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  1. smashradio's post in Gig image looks stretched in search view was marked as the answer   
    Yeah, they work for me but nothing's perfect. I try to keep elements within an invisible border so they show up on all devices, but you never know when Fiverr might change the aspect ratio in one place but not in others.
    No, you won’t “lose points” with the algorithm for editing your gig. If the edit improves your gig, you might even gain some points.
    Changing images/videos might take your gig out of rotation for a bit (minutes to hours at worst in my experience) but I’ve never had that happen to me, and I edit my gigs often.
    Most of those myths—like always stay online, don’t edit your gig, delete the gig and start over—come from people who haven’t had much success on Fiverr because they underperform, so they make up excuses and reasons why their terrible gigs, offering the same thing as 40,000 other sellers, aren’t at the top of page one.
    The keys to success on Fiverr, in my experience after a decade on the platform, many of those years as a Fiverr Pro and Top Rated seller, are:
    Be skilled at what you do Don’t claim to be skilled at something you’re not Remember that you're acting as both support and a pro for hire Always deliver on time Under-promise and over-deliver Make sure you know and understand what the buyer needs before beginning the work. Ask questions.  Be detailed and specific in your gig description, FAQs and custom offers, so the buyers know what they're getting.  Avoid negative surprises when you can Make the process simple for your buyers Keep buyers informed about progress and respond quickly to any concerns or questions Deliver top-quality work Under-promise and over-deliver Gradually increase your rates as you rise the ranks (but never start at the bottom, so don't charge 5 bucks) Don't offer unlimited revisions.  Read and understand the terms and community guidelines before you do anything. Re-read them often.  That’s really the core of it in my experience. There's more to it than that, of course, like having something to offer that people actually wanna buy, but if you follow that list you should be on the right path. 
  2. smashradio's post in Pro seller - how long does it take to be approved?? was marked as the answer   
    It varies. Took a few weeks for me. It can take longer, or it can go faster. It would depend on the number of applicants at any given time, your application, and the verifiability of the information in it. Keep in mind that only 1% of applicants are approved into Fiverr Pro. 
  3. smashradio's post in How Can I Get My first Order Soon? was marked as the answer   
    You should focus on improving your gigs. If you don't sell well, Fiverr won't spend valuable space on their website for your gig and you'll get fewer impressions. 
    I checked out your gigs. Here's what I would look at, if I were you: 
    Thumbnails: 
    Too much text! It's unreadable on smaller devices and it looks messy. I recommend that you hire a professional designer here on Fiverr. 
    Profile description: 
    Full of grammar mistakes, bad English. Looks messy and clearly not written by someone fluent. If you want people to hire you to do their accounting, you should learn to write properly first. How can I, as a buyer, trust that you'll do a good job, if you haven't taken the time to write a good profile description? I'm not saying this to be rude. It's just the truth. You can't expect someone to trust you with their finances if they don't trust you. 
    Gig description: 
    Same as profile description. A lot of issues. 
    Gig video: 
    At the moment, you don't have one. GIg videos can help your gigs stand out but only if they are professionally produced. Hire animators or video editors here on Fiverr to help you, or set up a good camera in a good looking, professional office, and film yourself while explaining what you can offer, why the buyer should pick you and what makes your service unique. Last alternative should only be used if your spoken English is up to par. 
     
    Hope this helps! :) 
  4. smashradio's post in Why i am not Getting Orders its Been One Year was marked as the answer   
    What have you done  up until now to improve your gigs, marketing and skills? 
  5. smashradio's post in Someone is using my product on his GIG was marked as the answer   
    You can block and ignore them. You don't have to work with them. But increasing your price will most likely send them on their way before they even try to contact you. 
  6. smashradio's post in Promoted GIG was marked as the answer   
    Payment Terms. Promoted Gigs' fees are charged on a monthly basis, during the first week of each calendar month, based on the clicks made in the previous month. By default, the fee is charged from the Seller's Fiverr Credits and/or Fiverr Balance (if there are not enough Fiverr Credits). However, when there are no sufficient funds in the Seller's Fiverr Balance, the remaining fee will be charged from the payment method defined by the Seller in their account, or deducted from the Seller’s future earnings if no payment method is defined.
    From the terms and conditions for Promoted gigs: https://www.fiverr.com/support/articles/360010393757-Promoted-Gigs-Terms-of-Service
  7. smashradio's post in Order delivery, revision and GIG rank was marked as the answer   
    No it will not. If your original delivery was on time, the order will be counted as on time, even if it says late when someone requests a revision. I think it's done on purpose to make us work faster on revisions, since clients love getting revisions done fast. So don't worry about that "late" notice: if your initial delivery was on time, you're ok! 
  8. smashradio's post in How does this new feature "stock media" work on the Fiverr order page? was marked as the answer   
    You can read more about the feature here: https://www.fiverr.com/support/articles/8392919554321
  9. smashradio's post in How can I work at Fiverr on abroad? was marked as the answer   
    Fiverr is an international marketplace. You can work on Fiverr from anywhere. You'll have no issue working on Fiverr while in India. I'm Norwegian, but I live in Spain. I also travel a lot and I've never experienced any issues. The only thing I noticed is that Fiverr can require you to go through some extra confirmations if you're logging in from a new device or IP, just to make sure it's you. 
    I always recommend activating two-factor authentication for added security, especially when you're out travelling. 
    On public WiFi, many folks will recommend that you use a VPN to protect yourself, but using a VPN can create some issues when using Fiverr. This isn't because you're not allowed to use a VPN (I've asked support and they confirmed this), but because Fiverr has measures in place to detect fraud. When you use a VPN, you're basically sharing an IP with thousands of other people – and some of them might be a seller on Fiverr. If Fiverr sees multiple accounts logging in from the same IP, this can trigger an automatic system that will make the website unavailable for you while Fiverr checks out the activity. 
    Besides, you don't really need a VPN to encrypt your traffic on public WiFi, because all HTTPS traffic is encrypted already, directly in your browser. If you see the padlock symbol in the address bar, your traffic is encrypted already. All you do when using a VPN is hiding which websites you're visiting from your ISP or network provider, but at the same time,  you're just giving that info to the VPN company instead. 
    So many lies about how VPN works out there, and what it can do. So avoid using  VPN if you can. 🙂
  10. smashradio's post in Let's find out the exact Fiverr Gig Image size! was marked as the answer   
    @cosmedia Just leave a bit of safety margin at the top, bottom and sides of your thumbnail. It crops differently on different devices, too, so this is best practice to do. 
    On a side-note: I recommend using way less text on your thumbnails It will become unreadable on mobile and too much text looks messy. 
  11. smashradio's post in What If you are not getting orders even if you are the best in your services was marked as the answer   
    The Fiverr algorithm is less about keywords and more about matching the right sellers and buyers. If you've experienced a drop in visibility, it's most likely due to your performance. SEO is only a small part of making a successful gig. The more important part is delivering excellent customer care, high-quality deliveries and having attractive gigs that are in demand. 
    Most sellers who experience a drop in visibility (less impressions/clicks) have an issue with this last part, and most likely, you've received negative, private feedback from a buyer. This will lower your buyer satisfaction rate and cause your gigs to de-rank. 
  12. smashradio's post in How do i use Fiverr buyer section to get orders? was marked as the answer   
    Are you talking about buyer requests? 
    If so, this might help: 
    https://www.fiverr.com/support/articles/360015226518-Responding-to-Buyer-Requests
  13. smashradio's post in Why am I always online? was marked as the answer   
    In your User menu, hit Settings. 

    From there, you can choose your online status. 

    If you show up as online even after signing it, perhaps you're logged on via the mobile application?
    I hope this helps! 
  14. smashradio's post in How to Rank my Gig was marked as the answer   
    What have you done during those 18 days to improve your business? Which steps have you already taken to learn how Fiverr works? 
    Do you have a business plan in place? 
    Have you done your research into who your buyers are, what they need, and how you can offer them something unique to solve their problem? 
    Does your gig stand out amongst all the other gigs in your category, or is it just more of the same? 
    Have you searched the forum for guidance? Made sure to read some of the excellent guides that are on this here lovely forum? 
  15. smashradio's post in Will it violate fiverr term and condition? plz answer was marked as the answer   
    If some third party service has to be paid for in order to complete the gig, you need to figure this out before you get started. Will you add the cost of those services to the price your buyer has to pay, or will the buyer log in and pay for everything themselves? 
    Both should be ok. 
    I always prefer to just have the client pay for any third-party services if needed, and then provide me with a login to make use of it. 
    The important thing is that you agree on this before you start your order. 
  16. smashradio's post in Would my revisions be downloadable? was marked as the answer   
    I checked out a couple of orders I have with delivered files, where the order was later cancelled. I can still download the files from the original delivery.  
    So yes. It seems your buyer will still have access to the files you've already sent, even if you cancel the order. Keep in mind that he has no right to use those files if he doesn't complete the order, as per the terms. You can make that crystal clear to the buyer by explaining that any use of the files after the order has been cancelled, is unlawful and violates the terms on Fiverr. Commercial rights are only given to a buyer once the order has been completed. 
    Have you considered explaining to the buyer that additional revisions beyond the ones you include in the order, is extra? That way, you can make sure to get paid for your work. I once had a buyer who requested 9 revisions on an order that included 2. He had to pay for them, and he did. I ended up earning way more on that order than I originally thought. 
    If the buyer is willing to pay for additional revisions, that's a far better option than cancelling, since cancellations will hurt your business. 
    Hope this helps!
  17. smashradio's post in Would my revisions be downloadable? was marked as the answer   
    I checked out a couple of orders I have with delivered files, where the order was later cancelled. I can still download the files from the original delivery.  
    So yes. It seems your buyer will still have access to the files you've already sent, even if you cancel the order. Keep in mind that he has no right to use those files if he doesn't complete the order, as per the terms. You can make that crystal clear to the buyer by explaining that any use of the files after the order has been cancelled, is unlawful and violates the terms on Fiverr. Commercial rights are only given to a buyer once the order has been completed. 
    Have you considered explaining to the buyer that additional revisions beyond the ones you include in the order, is extra? That way, you can make sure to get paid for your work. I once had a buyer who requested 9 revisions on an order that included 2. He had to pay for them, and he did. I ended up earning way more on that order than I originally thought. 
    If the buyer is willing to pay for additional revisions, that's a far better option than cancelling, since cancellations will hurt your business. 
    Hope this helps!
  18. smashradio's post in Account Restriction was marked as the answer   
    The only thing you can do is wait for Fiverr to review your account. There's no way to influence the process or how long it takes. Support can't do anything, so you're unfortunately stuck in the void while the review is pending. 
    Nobody on the forum can tell you if your account is gone or not. That depends entirely on the outcome of the review from the Trust and Safety team. 
  19. smashradio's post in Impressions are getting down was marked as the answer   
    Buyer requests gets posted when Fiverr receive them, so you should check back frequently. Keep in mind that the buyer requests will only be available for a short while to each seller level, so you need to be ready when they come in. 
    You'll only see requests related to the categories you have gigs in, so creating more gigs across different categories where you have something to offer, can help you receive more requests. 
  20. smashradio's post in If i who live in Norway was to get money on fiverr with the currency set to euros(because theres no option for nok) would i get NOK in my account or not can someone help me? was marked as the answer   
    Yes, the end result in your bank account will be NOK. 
    You will receive the amount in NOK based on the exchange rate at the moment of transfer. 
    When you transfer from Fiverr, you can do so via Paypal or Payoneer. 
    If you transfer to Paypal, you'll receive the payment from Fiverr in US Dollars (or euros, as I'm not sure if Fiverr actually sends euros or just converts this on-page. The main currency on Fiverr is USD). 
    Then, when you transfer from your Paypal to your Norwegian bank account, you will end up with NOK in your bank. How much, depends on the exchange rate that Paypal offers. 
    If you transfer via Payoneer, it will be similar, but the process between Fiverr and your bank is automated, unlike Paypal, where you have to log in to initiate the transfer yourself. 
    Even so, the result will be the same:
    1) Your money gets transferred. You can pick euros, USD, or NOK in Paypal. 
    2) Paypal will transfer the funds to your bank. If you pick a different currency than the one originally received from Fiverr (for example, NOK), Paypal decides how many NOK you get. 
    3) Paypal sends the money to your bank. If you didn't pick NOK, your bank will decide how many NOK you get based on their exchange rate. 
     
     
  21. smashradio's post in Does Fiverr allow Websites or Google Sites links in Messenger/Description? was marked as the answer   
    The following URLs are allowed by Fiverr in the gig description. I assume they are also ok in messages. However, I see no reason why a different, custom URL, should be a problem in a private message, as long as it's to a website that contains no contact information or payment options etc. So if you set up "thisismyfiverrportfolio.com" for instance, or "iamattiqueseller.com" and you only include information about your Fiverr gig and previous work, you should be ok. 
    https://www.fiverr.com/support/articles/360011421218-Gig-Policies
    Approved URLs
    ammyy.com blogspot.com flickr.com mixcloud.com reverbnation.com soundcloud.com spotify.com teamviewer.com tumblr.com vimeo.com wetransfer.com wikipedia.org youtube.com
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