smashradio

Haha. Yeah. Tough lesson! Better to ignore the message if its old, even if it is a real buyer, because 1) they would have likely found someone else by now, and 2) it will kill your response rate.

Indeed. You should check your spam folder regularly, but keep in mind, if you unmark a spam message that's more than 24 hours old, it will affect your response rate, since it took you more than 24 hours to respond to it! So be careful guys! I've made that mistake with a 2 months old message, and that was my primer to never overlook my spam folder again.

Both are really bad. I don't have the numbers in my head, but I believe Fiverr has a slightly better exchange rate than Paypal, but we're not talking much. Then there's the fees you have to pay to Paypal, Payoneer or to have a prepaid Revenue Card. Either way, you're going to pay about the same. There will be slight differences in fees. Some will have better exchange rates but higher fees, some will have the opposite. Unless you have a US bank account, you'll lose. I've heard about people using Transferwise, since that offers you a US bank account (at least, that's what I've read) and lets you transfer to a US account in USD, and then get access to their, allegedly, better rates. I haven't tried or researched this option myself, but I found a guy who has indeed done exactly this: https://jimonf1.medium.com/save-yourself-from-fiverrs-foreign-exchange-fees-210ff5d2db99 So that could be a way if you absolutely aren't willing to suffer Paypal or Fiverr exchange rates. Personally, I don't really care. It's a few dollars every now and then to transfer. I pay about 2% of my total revenue in fees, not counting Fiverrs 20% fee for orders. I don't think that's too bad. I use Paypal to transfer to my Revolut account in USD, and then I exchange that for Euros inside the Revolut app. They have ok rates.

If the buyer has a Fiverr Business account, there will be an option for Zoom meetings inside the order. You can not share contact information or talk on Zoom unless it's required to fulfill a service (i.e. tutoring etc.), unless it's with a Business buyer. VID-buyers might also have this option - I'm not 100% sure - but anyway, here's the short answer: No. You can not contact a buyer outside of the platform. (Unless it's a case as described above, in which case you'll see a notification about it at the top of your order with them).

Which steps have you already taken to improve your business?

If you need advice on how to improve, the forum is already full of great tips, guides and helpful posts. You need only look.

This depends entirely on the buyer and seller. If you do outstanding work and the buyer is really happy with your delivery, they might chose to leave a tip after the order has been completed. This should never be expected, and merely come as a positive surprise to the seller. You should never ask for or expect to get a tip, and it's entirely up to the buyer if they feel you deserved it.

I truly don't know why that would get you under review. I'm willing to bet that support won't be very helpful, but it's worth a shot.

Yes my dear doe! 🦌

Your rank on the forum doesn't matter at all to your success on Fiverr.

It means exactly what it says: you made gigs that violate the terms of service on Fiverr. It refers to the services you offer in your gigs. The team will now evaluate what to do next, and there's nothing you can do but wait for their action. If you tell us what your gigs are about/what type of service you were offering in your gigs, that might help us to understand what went wrong.

You think? I think movie theaters will only go down the drain from here, as more and more studios start releasing movies on streaming services on the premiere date.

If you're struggling with a low conversion rate (people click but don't buy) you have to look at why. Is your gig description good enough? Do you have a great gig video that tells the buyer exactly why they should pick you and what makes you different from the thousands of other sellers in your category? Do you have a great value proposition? (A value offer is a well-thought-out service that adds to the value of your gig, helping you to beat the competition, because the buyer will see you as the best option). You have to stand out from all the other sellers on the platform; otherwise, you're just another new seller, among thousands of other new sellers trying to compete. Differentiate yourself. That's how you land sales. Here are a few ways to improve the conversion rate of your gig that you can use right now: A/B-testing: precisely what it sounds like. Test which gig title and description work best for you. You can also test different thumbnails and gig videos to see which one converts better. Test one thing at a time; otherwise, you won't know what made the difference. Have a compelling value proposition: Make sure the buyer knows right away why they should buy from you and not someone else. Make it short, sweet, and put it at the top of your gig description and the beginning of your gig video. You only have a couple of seconds to catch the buyers attention. Use them well. Make sure you stand out: for your value proposition to have any real value, it must stand out from your competition. Analyze what successful sellers in your category are doing. Don't copy them, but use them for inspiration to create your own value proposition. Ask yourself "What makes me and what I offer different and better?" Skip the marketing jargon and fancy buzzwords: I wrote about this in a topic yesterday. Click here to read it, and learn why buzzwords can be a turn-off to your buyers. Remember that you're writing for real people, so keep your feet planted firmly on the ground. Address doubts: every buyer has doubts! You need to address them. It could be your price, or maybe they aren't sure if your service will work well for them. Know what those doubts are, and make sure you address them to make the buyer feel safe. Avoid spelling errors, bad grammar and syntax errors: If your English is bad, you'll scare away buyers. Make sure you can communicate clearly. Use tools like Grammarly to improve your grammar, but there's no substitute for actually knowing a language. Make it easy to understand what you're selling: don't dress it up too much. Make it clear from the get-go what's included, and be specific but quick about it. Get rid of distracting elements: if your gig thumbnail, video or description is full of distracting elements, it can be a huge turn-off for your buyer. Avoid filling your description with complicated formatting, emojis, icons and so on. Keep your thumbnails clean and attention-grabbing. The same goes for your gig videos, titles, and communication elsewhere on the platform. I hope this helps if you are struggling with low conversion rates on Fiverr! Following these tips has had a real impact on my own business, and I've tested and implemented each one of them on my way to becoming a successful seller.

You can't just wait for "ranking". You have to work for it. Invest in your business, your skills and make sure your gigs are worthy of that TRS badge. I'm a TRS, and some weeks I get a bunch of new buyers, other times I have to settle for my lovely, regular buyers. You can't be at the top of search results all the time, since new sellers also get their chance by the algorithm. Because thousands of new sellers are arriving on the platform every month, a lot of us are noticing dips in business while they get their time in the spotlight. This will soon change, when things go back to normal and the new sellers who have little of value to offer go back to regular jobs because they can't make a living online selling low-quality services. At least, that's what I believe will happen. I might be wrong, of course, but I don't think this constant stream of new sellers with no talent can go on for much longer.

Marketing on Facebook can be great, but it can also end up costing you a lot of money while giving very little in return. If you do it right, it could pay off. I'd suggest making a landing page. Don't mention your name or contact information, but have some professional writer help you make great sales copy for the site, and a web designer to help you set up everything. Make sure everything is very professional, otherwise you'll be throwing money out the window. That landing page should have only one job: get your target audience to visit your Fiverr gig. Don't try to link directly from Facebook to your gig, because Facebook often takes down those ads. So have that professional landing page, and use that to market your gig. Then market the landing page on Facebook. PS. Since you clearly don't know anything about Facebook marketing, i'd suggest hiring a professional to set up your campaigns as well.

Gigs are rotated on a regular basis. Even as a TRS, you might experience this, I'm afraid. You could try to freshen up your gigs with new thumbnails, videos, descriptions, and pricing. Try to improve your value offer even more, and work with regular buyers in the meantime. The expecations of a Top Rated Seller are often higher than it is when people order from lower level sellers. Clients might expect more from you than before, so you should take this oppurtunity to become even better at what you do. Remember; if someone orders from a TRS, they could be expecting a top rated service as well. If they don't get upper-class support, service, communication and results, they might leave negative reviews or hidden feedback, and that could pull your ranking down. But it could also be that your gig is simply rotated out for a while.

The Maestro approves very much! I don't think it was pompous at all. You got down to a level they can understand, in a very elegant way. I'm sure some of the sellers on here feels the same way I do, when I try to understand the marketing jargon of 99% of service-related businesses out there, so clear and real-world examples they can understand might be just what they need. Don't sell crap and stop thinking you can cheat your way to the top. << a short, super-simplified version. But I like your story about the guy with the Zunes better. 😄

You, Miss Rachel, are an impressive specimen in a sea of boring primates. You managed to say everything I've been trying to hammer out for years, but you did it in a way even our less marketable "bros" and "friends" should understand. I love it! I just ranted in another topic where some guy was asking buyers to help out new sellers, like it's something they just "deserve". I should have posted a link to this post instead. In fact, I'm going to, right now. This is my new go-to post for "how rank gig on fibberr" posts. *virtual bow*

Also: yes, yes, yes! Yes!! Double yes. Heck yeah! This is my method for increasing rates as well. Whenever I have more work than I can handle, i take the oppurtunity to up my rates. I try to analyze my work amount every 6 months to see if it's time for a bump or not.

I don't like to trick my buyers into thinking I'm doing the work if I'm not doing the actual work, personally. The thing is; Fiverr is at the heart of the gig economy. Buyers are not only paying for a service, they are paying for you. You're the brand they bought. So if your delivery is different from what you would have delivered youself, that's misleading your buyer, in my opinion. So I'm always up-front with my buyers. For example, if I have to outsource a translation job, I'll let them know that one of my business partners will take care of it, with the same care and quality I would do. But there's nothing wrong with outsourcing, as long as you're honest about what you do. I sell a lot of services to other sellers on Fiverr, like voice overs to video animators, and as long as they purchase the correct rights I'm fine with it. So if you're going to hire someone to help you out with a project, the very least you should do is to ensure the deliverables are of the same quality you would make yourself. I would also explain to the buyer that someone else that I work with and trust will perform the task.

I believe New sellers are rotated more into the results to help them get started. After that, you're on your own, and have to compete like everyone else on the platform.

Yes. But you're not allowed to make a gig for reselling other peoples work as your own. If you have a project that requires more services than you can offer (for example if you are selling explainer videos and you need a voice over for that video) it's totally OK, as long as you buy the required rights from the voice over. Whenever I'm re-selling a service from a different seller, I'm always honest about this with my buyer, and the seller I'm buying from. Never lie and claim other people's work as your own.

You are the best, dear mademoiselle! 😄

Trailer is out, by the way!

Here's the thing with the sequels: they were too complicated in their ideas and execution. I think all three are great movies, but there's no doubt that the first was the best. Some of the CGI, especially in Reloaded, hasn't aged well. And there's a saying I just made about CGI that doesn't age well: if you don't think it will, go practical! When it comes to the story lines, the first one had a really simple, yet interesting philisophical idea: what is real? The second one tried to build on that but like a card house, too many floors will make it collapse. But when I re-watch the sequels time and time again, I get more of it every time. I also like to analyze what's going on, and the more I do, the better the movies become, for me. The regular movie-going fan isn't interested in that: they want a good movie that will stand on its own legs. The sequels didn't do that like the first one did. They are still really good Matrix stories, but they might fit better in a book or comic than in a movie. They went way overboard with heavy-worded philosophy and dialogue, making it great for a video essay about deeper questions of reality and the concepts of choice, but not very great for the cinema goer. I'm really looking forward to Matrix Ressurections. It could be a fresh start to the franchise. It could also be trash. Let's hope not. Going by the trailers, I think it will be a great movie, both visually and storywise, but even so, no movie can ever live up to the amazing piece of art that is The Matrix (1).