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Responding to buyer feedback


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Hi All -
New to fiverr and received my first customer feedback (yay!) - but cannot seem to find the link or function to reply back to their feedback. I see seller responses to buyer feedback on other user pages, but cannot find a way to do this for my own account. Any guidance is appreciated!

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Hi there,

If you open up the completed order and scroll to the bottom, you will see below the customers feedback a field for you to respond to said feedback with your own rating and review.

When a customer leaves a review, the order will also be shown on your To Do list with a thumbs up icon to the left and a RATE NOW button over on the right. Clicking the RATE NOW button will open up the order and allow you to review your buyer.


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