Best Practices for Order Delivery

[aminul_design]

Thanks for the updates

[ghoshradhe]

On 1/19/2024 at 8:55 PM, Kesha said:

After doing the hard work of completing an order, the next step is to deliver it. Though this is the final step, it is a critically important one. 

To successfully deliver your order and avoid any issues, it's essential to consider two crucial aspects. 

Avoid a false delivery by always including an attachment in your final delivery

False deliveries occur when a seller prematurely delivers a product though it is incomplete. An example of this is delivering partial work so that the order is not marked as late. To avoid being flagged for a false delivery, be sure to always include an attachment that shows the completed product.

While this may be straightforward for certain services such as graphic design or writing, it could pose a challenge for projects completed on external platforms, such as running digital ads or creating websites. In such cases, attaching a screenshot or screen recording that showcases the work is an excellent option. 

Since an attachment is the best way to show tangible proof that the commissioned work was completed and delivered on time, you should be careful to never skip this step. Failure to include an attachment can lead to a warning, or even worse, a cancellation of the entire order.

Ask for feedback while staying within the Terms of Service

There's a common misconception that sellers cannot request reviews from buyers after completing an order. This is not true! We understand the importance of reviews for your success and we encourage you to ask for honest feedback from your customers. 

What’s important to keep in mind when asking for feedback from a buyer, however, is to avoid engaging in feedback manipulation. 

What is feedback manipulation? This is when you go beyond requesting a review and directly or indirectly ask your buyer to leave a favorable review. Examples of this include asking buyers to remove reviews or coaching them on what to say. Engaging in such behavior may result in a warning, potential demotion, or temporary suspension.

Having put in the hard work, ensure you don't stumble in the final stages. Always include an attachment and refrain from feedback manipulation. By keeping these aspects in mind, you can steer clear of canceled orders and warnings. This can help you continue to have a successful and rewarding experience on the platform.

If you have any further questions on how to ensure that you’re staying within our Terms of Service while delivering your order, please let us know!
 

thanks for giving a brief on order management tips.

[tech_bd2]

Thank you for your information

[ab_jahid1]

Thank you so much.

[rubeldmarketer]

Hello @Kesha, I really thankful for your provided information. Sometimes sellers want their work feedback from the buyers. It is highly needed to improve sellers work and also for encouragement. Would you please suggest which sentences can we use for our honest feedback from clients?

[Kesha]

47 minutes ago, rubeldmarketer said:

Hello @Kesha, I really thankful for your provided information. Sometimes sellers want their work feedback from the buyers. It is highly needed to improve sellers work and also for encouragement. Would you please suggest which sentences can we use for our honest feedback from clients?

Hi! Great question. Here's an example of what you could say,

"

Hey {buyer's name},

It was great working with you and I want to make sure I have provided you with the services you were expecting.

It would be super beneficial if you could leave me your honest feedback at the end of this order, and inform me in regards to any other inputs needed from my end. Creating valuable content for your business is my top priority, and your feedback is essential!

Looking forward to working with you again in the near future!"

"

[dmraisul]

Gathering knowledge is hope  start selling soon.