kamranshahid Posted June 29, 2014 Share Posted June 29, 2014 Be clear about what you will doIt’s good practice to agree with buyer exactly what you will do and when at the start of a project – and what their responsibilities are. Make a note of everything you have agreed , so you’re both clear from the outset. It also ensures you have something solid to refer back to later on if your buyer does become difficult.Keep in touchIf your project is a long or ongoing one, it’s a good idea to keep your buyer updated regularly. This way, if your buyer does have any concerns, they can raise them early. It’s also your chance to remind them of the tasks they need to do for you to stay on schedule – for example, agreeing a design or providing vital information.Be polite as possibleDon’t panic whatever happens be polite with as much as you can !! and always respond them ASAP if you respond them late they will get misunderstanding and you will loose your buyer Link to comment Share on other sites More sharing options...
superseller2020 Posted June 29, 2014 Share Posted June 29, 2014 Thanks, Useful Tips :)>- Link to comment Share on other sites More sharing options...
mrsspenny Posted June 29, 2014 Share Posted June 29, 2014 So, what do you recommend when a buyer becomes verbally abusive and refuses to pay for the work you’ve completed? Fiverr was not supportive when I reported. Link to comment Share on other sites More sharing options...
kamranshahid Posted June 29, 2014 Author Share Posted June 29, 2014 Reply to @mrsspenny: always keep asking for fiver support and show them screenshots of that buyer abuse they will surely help thanks Link to comment Share on other sites More sharing options...
kamranshahid Posted June 29, 2014 Author Share Posted June 29, 2014 Reply to @superseller2020: thanks Link to comment Share on other sites More sharing options...
pixess Posted June 29, 2014 Share Posted June 29, 2014 very useful post (Y) Link to comment Share on other sites More sharing options...
mrsspenny Posted June 29, 2014 Share Posted June 29, 2014 Reply to @kamranshahid: I’ve sent them screenshots of the conversation. They have refused any support. Link to comment Share on other sites More sharing options...
kamranshahid Posted June 29, 2014 Author Share Posted June 29, 2014 Reply to @pixess: thanks Link to comment Share on other sites More sharing options...
kamranshahid Posted June 29, 2014 Author Share Posted June 29, 2014 Reply to @mrsspenny: ask them again and again they will but it will take some time Link to comment Share on other sites More sharing options...
kamranshahid Posted June 29, 2014 Author Share Posted June 29, 2014 Reply to @mrsspenny: they will definitely help but they are kind of slow b/c of too much queries in queue Link to comment Share on other sites More sharing options...
mrsspenny Posted June 29, 2014 Share Posted June 29, 2014 Reply to @kamranshahid: I’ve asked more than once. They stopped responding to me. Not sure what else I need to do. Link to comment Share on other sites More sharing options...
kamranshahid Posted June 29, 2014 Author Share Posted June 29, 2014 Reply to @mrsspenny: than leave it just focus on next sales you will get more sale just need a good start i wasnt getting sales for 6 months but Now I am Link to comment Share on other sites More sharing options...
mrsspenny Posted June 29, 2014 Share Posted June 29, 2014 Reply to @kamranshahid: My problem isn’t sales, my problem is Fiverr not supporting their sellers… Link to comment Share on other sites More sharing options...
kamranshahid Posted June 29, 2014 Author Share Posted June 29, 2014 Reply to @mrsspenny: yes they do give preference to buyers thatis a truth Link to comment Share on other sites More sharing options...
regency85 Posted June 29, 2014 Share Posted June 29, 2014 Reply to @mrsspenny: If you keep sending new “tickets”, yes, you will be ignored.What you should do instead, is update your original ticket. Link to comment Share on other sites More sharing options...
kamranshahid Posted June 29, 2014 Author Share Posted June 29, 2014 Reply to @regency85: that is a good idea Link to comment Share on other sites More sharing options...
kamranshahid Posted June 29, 2014 Author Share Posted June 29, 2014 Reply to @flyer_designer: you have to report that buyer of abuse and tell fiver with strong words that he is abusing they will surely helpthanks Link to comment Share on other sites More sharing options...
woubuc Posted June 29, 2014 Share Posted June 29, 2014 Reply to @kamranshahid: The problem is that CS doesn’t seem to help anyone any more when a buyer abuses a seller or the system. Link to comment Share on other sites More sharing options...
kamranshahid Posted June 29, 2014 Author Share Posted June 29, 2014 Reply to @woubuc: they always help me and reply me Link to comment Share on other sites More sharing options...
woubuc Posted June 30, 2014 Share Posted June 30, 2014 Reply to @kamranshahid: I’m very happy that’s the case for you, but I’ve contacted CS 4 times over the past few months and the response is always the same: “I’m sorry but we cannot help you unless the buyer cooperates” - Which the buyers of course won’t do because then they will actually have to pay for what they want. Link to comment Share on other sites More sharing options...
kamranshahid Posted June 30, 2014 Author Share Posted June 30, 2014 Reply to @woubuc: you are right but it never happened to me , but a hard truth is that they give preference to buyers Link to comment Share on other sites More sharing options...
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